Survey Monkey is an online survey development software as a service (SaaS) that helps run professional surveys, create quizzes, and polls to get feedback for any type of audience; customers, employees, and different markets. Cloud-based suite of products and solutions helping organizations get answers and feedbacks that drive growth.

2. HISTORY
• An online surveying software that helps conduct surveys
professionally
• SVMK Inc. was founded in 1999
• Founders: Ryan Finley and Chris Finley
• Company Headquarters: USA
https://en.wikipedia.org/wiki/SurveyMonkey.

3. WHAT IS SURVEY MONKEY?
• Survey Monkey is an online survey development software as a
service (SaaS) that helps run professional surveys, create quizzes,
and polls to get feedback for any type of audience; customers,
employees, and different markets.
• Cloud-based suite of products and solutions helping
organizations get answers and feedbacks that drive growth.
https://www.genroe.com/blog/what-is-surveymonkey/7979

4. SURVEY TYPES
Customer-Related
• Customer Satisfaction
• Customer Loyalty
• Event Surveys
Employee-Related
• Employee Engagement
• Job Satisfaction
• HR Surveys
Market-Related
• Opinion Polls
• Concept Testing
https://www.surveymonkey.com

5. SURVEY TEMPLATES
https://www.surveymonkey.com

6. SPECIALIZED PRODUCTS
• Usabilla: A real-time feedback collecting channel that helps
improve customer experience.
• TechValidate: Gets data directly from customers through web-
based questionnaires that are validated by a third-party.
• Wufoo: Online survey form builder with a cloud-based database.
https://www.surveymonkey.com

7. INTEGRATIONS
• MailChimp
• Slack
• SalesForce
• Hubspot
• Microsoft Teams
• Oracle Marketing
• Google Drive
• Oracle Eloqua
https://www.surveymonkey.com

8. SURVEY MONKEY DASHBOARD

9. CREATING SURVEYS
https://www.surveymonkey.com

10. PRICING PLANS: FOR BUSINESSES
https://www.surveymonkey.com

11. PRICING PLANS: FOR PERSONAL USE
*Targeted Responses
https://www.surveymonkey.com

12. SURVEY EXAMPLE: PAKISTAN

13. SURVEY MONKEY USERS: INTERNATIONAL

14. COMPETITORS AND ALTERNATIVES
https://www.trustradius.com/products/surveymonkey/competitors

15. PROS
• Helps improve customer
satisfaction and employee
satisfaction.
• Pre-designed templates that help
in conducting accurate analysis.
• User-friendly mobile application.
• There is a problem that if
someone accidentally gets out of
the survey, it makes the survey
look broken and the user gets
confused.
• Customizations are restricted to
subscriptions.
• Branding on every survey form.
CONS
REVIEWS
https://www.capterra.com/p/32728/SurveyMonkey/reviews/