Olivier Van Goethem and Janetta Daniyiova's presentation in the "Ask the Real Experts: The Added Value of Hands-on Experience in Teams and in Developing Innovative Policies" workshop at the Housing First in Europe conference on the 9th of June 2016

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Experts by Experience in Poverty and
social Exclusion
In the Belgian Federal Public Services
Janetta Danyiova
Olivier Vangoethem
Frédéric Lemaire

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We aim to guarantee a dignified existence to all
persons who do not qualify for social security
and who live in poverty
The Federal Public Service for Social Integration
An ambitious goal

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Integrate the concrete experience of
poverty to reduce the gap between the
administration and the poorest citizens.
A new methodology

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The missing link theory
Due to their experiences in life,
poor people have a different way of
facing things compared to people
working in assistance and services.

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This difference gives rise to multiple
misunderstandings
and communication problems.
A big difference

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Improve the accessibility of public
services
and
contribute to the effectiveness
of fundamental social rights for all
Final objective
« The Expert by Experience is the hyphen
between the parties. »
Samira (EbE)
A key role

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Improve the accessibility of public
services
and
contribute to the effectiveness
of fundamental social rights for all
Final objective

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How it works?
collaboration between:
 Expert by experience
 partner organization
 coordination team

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Our partners