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QUESTION 1 (20 Marks) The diverse character of South African societies has a direct impact
on how public management functions. The environment can have an impact on public
management activities, applications, implementations, and overall functioning. Discuss the
various environmental scanning techniques. QUESTION 2 (10 Marks) Discuss the need to
develop qualitative ways to reduce corruption and ensure a clean, seamless public administration
that can run and provide quality services to the people. Make reference to the above case study.

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