Ομιλία - Παρουσίαση: Χρήστος Τσόλκας, Business Advisor

1. My Ukraine
www.christostsolkas.com
Thoughtsoncrisis–anycrisis

2. FEBRUARY 2014
Kiev, Ukraine

3. We learned
How to shift from “fog fear”
To “tent time”
Pervasive anxiety, fear for families & lives = Fog Fear
Good times together, calm and close = Tent Time

4. We became
A ”what-if”
Machine
What if open
war in Eastern
Ukraine
starts?
What if our
employees are
mobilized
into the army?
What if our
factory close to
the war zone
get taken?
How can we
safely transfer
our factory
workers elsewhere?
How can we persuade
the government to
create a buffer tax
stamp stock?
Develop contingency scenarios constantly:

5. Kept
Everyone
Hyper – informed
Straight talk is better than sugar-coated reality.
Truth makes people stronger.

6. Gave the team
As much responsibility
As possible
Different people from team came to lead.
Appreciated the diversity.
Increased responsibility, more leadership in return.

8. Risk and Crisis
Risk Management
Proactive
Foreseen events
Focus on processes
Purpose: Identify risks &
mitigate them
Specialized dept. in big corps
BoD responsibility
Crisis Management
Reactive
Unforeseen events
Focus on people & assets
Purpose: Save the game,
damage control
Service on demand
BoD high attention
Crisis Leadership
Continuous (Proactive & reactive)
Combines internal risks, external
threats and high impact events
Focus on talent, teams,
processes, purpose & leadership
Doesn't exist today
BoD future responsibility

9. people, systems, supply
chain, physical, purpose
HANDLING THE CRISIS
team, crisis response toolkit,
KPIs, external expertise,
communication, coaching
CRISIS AS A GIFT
learnings, changes, purpose &
operational adjustments,
forward innovation
Phase 1 Phase 2 Phase 3
READINESS ASSESSMENT
Crisis Leadership

10. My Ukraine
www.christostsolkas.com