1. Esmat Ebrahim El-said Said
22 Mina Schools st. Fisal, El Giza
Mobile: (0100) – 2783438
E-mail: esmat_messi2002@yahoo.com
Career Objective
Seeking a challenging position in a reputable company where my academic background,
experience and interpersonal skills can be well developed and utilized.
Personal Information
Education
Al Azhar University Bsc. of Commerce, Accounting Major.
Grade: Good Year: 2006
Work Experience
1) Company: Talaat Mustafa Group Holding
Date: from Dec – 2008 till current moment.
Job title: payroll Dupty Manager.
Duties and Responsibility:
• Assist in conducting job analysis and evaluation to determine job prices.
• Updates salary & grading structure periodically.
• Updating and maintaining payroll records.
• Processing increases and calculation of back pays.
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Date of Birth: 11/9/1982
Gender: Male.
Nationality: Egyptian.
Marital Status: Married.
Military Status: Pass.

2. • Providing incentives and benefits/compensation (overtime, allowances, bonus, health,
medical, disability and death).
• Prepare monthly salary reconciliation to ensure correctness of Payroll.
• Calculate bonus & profit sharing.
• Preparing a monthly analysis for headcount and turnover.
• Calculation and payment of termination payments
(resignation/retirement/redundancy).
• Set the company policy and procedures related to the Personnel & Payroll.
• Follow up & keep the work flow of all Payroll process.
2) Company: Etisal International for telecommunications.
Date : Sep- 2008 till Dec – 2008.
Job title: call center agent for Etisalat Misr.
Duties and Responsibility:
• Handling customer's inquiries.
• Providing the customers with General information about the products and services.
• Ability to cross & up selling.
• Ability to analyze and solve problems.
• Following up with customer aiming to solve their problems
3) El-Ezaby pharmacies.
Date : Dec, 2007 – May, 2008.
Job title: Sales representative in cosmetics.
Duties and Responsibility:
• Selling the different products.
• Answer the Telephone, selling and providing the different products via telephone .
• Face to face selling.
Trainings
 November 2011 “Hay Job Evaluation” Provided by Edge training consultancy.
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3.  September 2011 “Teamwork, Changing Management Workshops” Provided by
Talaat Mustafa Group training department (TMG)
 May 08-jul 08 Basic Business Skills Acquisition program
- Developed language (English Berlitz) and computer skills (MS Office).
- Enhanced presentation & project development skills
- Acquired basic business skills including: marketing, sales, banking, business
correspondence & writing.
 Communication skills, Training provider: Dale Carnegie training Egypt
- Build self confidence to overcome the challenges of selling.
- Lead negotiations.
- Strengthen relationships by building credibility and client loyalty.
- Develop interpersonal skills to further promote sales.
 (GRP) Graduate Resource Program (Sales Track)
Training providers: Dale Carnegie Training Egypt & talal Abu Ghazaleh.
- General sales skills
- SPIN Technique
- Marketing & sales
- The Competition
- Closing Technique
- The planning
- Sales management skills
- Proposal writings.
Computer Skills
Very Good command of using MS Office.
Language Skills
Personal Skills
• Have Communication Skills, time management.
• Ability to work in groups and individually.
• Good research abilities and work for long time.
• Work very well with numbers.
• Ability to work under pressure.
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Language Reading Writing Speaking Understandin
gArabic Native tongue Native Native Native
English very good good good very good

4. • Developer in all work (day by day).
• Excellent usage of Excel.
Interests
 Interested in: Reading, cooking, work well with numbers and solving puzzles.
 Best sports: Football, Swimming and Running.
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