Big Boss Assignment Solution_update.pptx

1. Big boss assignment
March 20, 2023 – Start-up project
Erlet Shaqe, Nguyen Ngoc Quynh Duyen, Ksenia Baranochnikova, Sweta Bose
University of
Luxembourg
Multilingual. Personalised.
Connected.

2. CHALLENGE 1: EASYSTEELSHEDS COMPANY
Challenge: Easysteelsheds values enthusiasm more than expertise and provides
trainings to new joiners as needed. How to keep the young professionals in the
company, when the salary is not the most attractive?
Entrepreneur: Sean Brett

3. CHALLENGE 1: EASY STEEL SHEDS COMPANY
THE SOLVING PROBLEM PROCESS
Structure the
problem
Prioritizing the
levels
Analyze planning

4. CHALLENGE 1: EASY STEEL SHEDS COMPANY
STEP 1: DEFINE THE PROBLEM
Basic question: What does Easysteelshed need to do to keep young professionals’ loyalty to
the company when the salary is not the most attractive?
Initial situation: The company:
- Values enthusiasm more than expertise.
- Not focus the most on offering attractive salary.
- Provides trainings to new joiners as needed.
- Offers the chance for interns to sign permanent
contract, promotes them to be managers.
- Invests in trainings to reinforce managers with
better skills.
- Has challenges in keeping the young
professionals who are around 37 years old.
Decision makers:
- Executive boards of the company.
Project scope:
- This involves measurements to maintain the
young professionals working for the company.
Success criteria:
- Raise young professionals’ loyalty to work for the
company due to efficient strategies in maintaining
qualified employees.
Other stakeholders:
- Young professional employees.
- Other employees.
Project scope:
- This involves measurements to maintain the
young professionals working for the company
Constraints:
- Salary is not the most attractive.
- Other attractive job opportunites.
- Inflation.
- Civilitazion status.

5. CHALLENGE 1: EASY STEEL SHEDS COMPANY
STEP 2: STRUCTURE THE PROBLEM
Understand employee’s expectations
Understand employee’s motivations
Understand employee’s pressures
Company’s managers
From
From
From
Intrinsic
Company’s culture
Extrinsic
Employees themselves
Company’s side
Be respected
Be recognized
Be positive
Be trusted
Salary offered
Benefits offered
Enthusiasm
Goals achievement
Work
Manager
Physical factors
Mental factors
X
STEP 3: PRIORITIZING THE LEVELS
1st
2nd
3rd
4th
5th
6th

6. CHALLENGE 1: EASY STEEL SHEDS COMPANY
SOME USEFUL FACTS ABOUT EASYSTEELSHEDS
• Found in 2001, Easysteelsheds.com is part of the group Steel Shed Solutions group based in the Grand
Duchy of Luxembourg, specializing in the design and the online sale of building kits.
• Provide a standardized manufacture of metal buildings ready to assemble, with unique assets by
offering very competitive prices.
• Be one of the European market leaders, carry out more than 3,000 transactions each year remotely in
more than 50 countries (mainly on the African and European continents).
• Turnover in 2018: more than 28 million euros.
SOME RECRUITMENT INFORMATION:
• Seek to attract the best talent to create an environment in which each employee is encouraged to
learn and grow.
• Offer the chance for interns to sign permanent contract, some were promoted to mangers
managing a team of up to 10 people.
• Use several job boards, social networks, direct approach and ads on Silicon Luxembourg.
• They also have a website dedicated to recruitment: rh.group-3s.com
• Offer the opportunity for young talents to develop their potential and skills
• Invest in trainings to reinforce the managers with know-hows and soft skills in order to better manage
their teams at work.
• Offer the possibility for certain employees to change positions in order to explore their competences
and grow in others
• Support employees on a daily basic to help them succeed in their jobs by offering internal and external
training, so employees feel invested in his or her work.

7. CHALLENGE 1: EASY STEEL SHEDS COMPANY
STEP 4: ANALYZE PLANNING
1. Demonstrate respects at your company?
• Establish some basic requirements for acceptable
behaviour at workplace.
• Managers consistently treat employees with fair,
kindness, courtesy, and politeness.
• Criticize less, encourage more.
2. Make YF feel being recognized?
• Establish Employee Recognition Programme.
• Recognize them on social media.
• Offer extended breaks, support sabbaticals for
long-term employees.
• Host an Employee Appreciation Day.
• Celebrate birthdays, surprise by free treats.
• Make each employee feel special.
• Show honest appreciation for a completed task.
• Offer promotion opportunities for talented and
professional employees.
3. To keep the positive and trusted environment?
• Encourage team collaboration and communication
to foster meaningful relationships.
• Set clear objectives to guide employee
performance.
• Empower employees to share their thoughts.
• Welcoming individuals from all backgrounds and
celebrating their differences.
• Establish a strict Zero tolerance policy.
• Every individual should feel valued and head,
regardless of their status within your company.
• Maintain your values, listen to your employees.
4. To make your benefits attractive?
• Create flexibility in working schedules,
offer remote work, pay time off options.
• Offer extra medical insurance advanced
other competitors.
• Improve your benefits package.
5. To understand and release their pressure?
• Create a survey or employee job satisfaction
and engagement report.
• Give positive feedback, show empathy.
• Don’t force them to do heavy workload with
tight deadline.
• Encourage them to take care of their health,
and family.
6. To build and nourish the enthusiasm in the YP?
• Give them a room to grow when their talents
are explored, offer them further training,
courses, mentorship or match specific skills set
to the right positions in the company.
• Remind them of their purpose by refreshing
their perspective on how their role contributes
to the bigger picture.

8. CHALLENGE 1: EASY STEEL SHEDS COMPANY
STEP 5: IMPLEMENTING
STEP 6: EVALUATE THE RESULTS

9. Challenge 2. To find solution for Nyki’s case we used “Design
Thinking” approach
Empathize
Define
Ideate
Prototype
Test
Empathize
with your
users/clients
Define our
users/clients
needs, their
problems and
our insights.
Ideate by
challanging
assumptions and
creating ideas
for innovative
solutions.
Prototype to
start creating
solutions.
Test the
solutions.

10. Challenge 2. Nyki
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Baseline: private lessons in all school subjects, prices are adopted to
family income (social entreprenership)
Challenge: the company is growing, new tutors needed (and right
profiles), students as potential tutors
1. Where and how to reach out new tutors?
2. How to motivate tutors to join Nyki?
Empathize

11. Where and how to reach out new tutors?
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Problem statements:
• Tutors are not aware about Nyki
• Need to find appropriate (and not expensive) channels to reach
candidates
Create a careers page on the Nyki website (now - no
information about hiring there)
Advertise on relevant social media platforms
(Facebook, Linked in), education forums, and job
boards to build awareness
Cooperate with Uni Lu to attract students and obtain
references from professors regarding student’s
qualifications
Extend the market - remote lessons opportunity allows to
target more potential tutors (now- offline only)
Solutions:
Define
Ideate
Prototype
Test

12. How to motivate tutors to join Nyki?
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Problem statements:
• Nyki is not attractive for tutors as an employer
Focus on social mission of the business (creating positive
impact) while looking for candidates to inspire them
Build a reputation for offering high-quality services to attract
tutors who want to be associated with a reputable platform
Offer a competitive compensation for tutors - seek for
additional subsidies/ grants from Government
Offer flexibility (online lessons for secondary school students)
Offer others non-monetary benefits - f.e. free lessons for
tutor’s children (help with homework)
Target retired teachers – they are experienced and might be
interested to work for smaller compensation
Solutions:
Define
Ideate
Prototype
Test

13. 3rd challenge
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Company: Passbolt
Entrepreneur: Kevin Muller (co-founder)
Baseline: open source password manager designed for team collaboration. Securely generate,
store, manage and monitor your team credentials.
Challenge: since its creation, Passbolt didn’t put any effort in communication, as their product
had enough traction without it. Now after several fundraisings, they’re looking into
communication and marketing. What would be the best way to proceed?
Good communication helps businesses develop trust with their clients and articulate
needs, expectations and any challenges.
Problems need solution:
1. Communication
2. Marketing

14. For our soultion we will use “5 Phases of Design
Thinking”
Empathize
Define
Ideate
Prototype
Test
Empathize
with your
users/clients
Define our
users/clients
needs, their
problems and
our insights.
Ideate by
challanging
assumptions and
creating ideas
for innovative
solutions.
Prototype to
start creating
solutions.
Test the
solutions.
We will have a holistic approach and will be
human centered.

15. Problems and solutions - communication:
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Ego and attitude
• staff are properly trained
• understand their role
• understand their contribution to shared successes
• targeted training on interpersonal relationships
dealing with conflict and other “soft skills”
Passive listening
• facilitating meaningful two-way dialogues
• rules of engagement are clearly set out
• people have the chance to both listen and be
heard

16. Problems and solutions – marketing + communication:
16
Information overload • invest in specialist communications software
• send information to employees in a way that
cannot be skipped or ignored
Lack of interest or motivation
• internal communications
• using desktop wallpaper software, the intranet etc
• engaging methods that can help you reach our
employees in a way that makes them feel more
motivated
Passbolt didn’t put any
effort in communication, as
their product had enough
traction without it.
open source, and free with
no limits. user-friendly,
making the service the best
choice for anyone
• more freedom to the users to
make their own policies
• create more simplified ways
to modify the open source for
users with no experience
Solution

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1. https://chronicle.lu/category/manufacturing-engineering/28041-batimentsmoinschers-com-easysteelsheds-
com-moves-to-new-premises-following-90-growth
2. https://www.siliconluxembourg.lu/discover-the-inner-workings-of-the-recruitment-policy-at-steel-shed-
solutions/
3. https://www.betterup.com/blog/respect-at-workplace
4. https://uk.indeed.com/career-advice/career-development/respect-in-workplace
5. https://www.netsuite.com/portal/resource/articles/human-resources/employee-recognition-ideas.shtml
6. https://builtin.com/company-culture/positive-work-culture
7. https://portalcfo.com/encourage-enthusiasm-in-the-workplace-successful-practices-for-employee-engagement/
8. https://www.slideshare.net/oeconsulting/introduction-to-design-thinking-250321684
9. https://www.thoughtworks.com/insights/blog/design-thinking-increase-information-security-and-data-privacy
10. https://www.entrepreneur.com/en-in/growth-strategies/tricks-to-hire-the-best-suitable-people-for-your-
venture/320551
11. https://causeartist.com/7-ways-for-social-entrepreneurs-to-attract-talent-and-resources/
References:

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