1. Eric Welling
(336)-712-7403
Eric.welling@yahoo.com
Summary of Qualifications
Over 25 years in the commercial/residential/industrial security industry, including
roles from installation to Branch Project and Service Manager positions. I hold a
North Carolina Special Low Voltage License. I have lead teams of up to 20
employees to drive completion of large projects including commercial industrial
fire/security alarms, access control, and CCTV systems. My experience includes
developing and maintaining corporate relationships through professional and
articulate communications. I have been responsible for daily management of
associated teams, tools and process-related items associated with the
implementation, development, and maintenance including hardware and software
installations/upgrades. My experience also includes customer interfacing roles
such as onsite support, knowledge transfer, and troubleshooting issues. I have a
diverse work history doing different roles and working in different aspects of the
industry. I am a fast learner of new systems and software. I can see the big
picture to drive a job to completion on target. I am always very professional and
courteous.
Soft Skills
 Able to grasp and understand situations quickly
 Complete understanding of all office management tools
 Inquisitive, analytical, and creative - problem solver
 Team player yet able to work independently
 Outstanding customer service skills
 Able to meet deadlines effectively
 Understanding of deliverables and PnL in large corporate environments
 Proficient with Microsoft Office, SBN, SAP, and Sedona
Office management tools.
Technical Skills
 Honeywell, Firelite, DSC, Silent Knight, Samsung, Notifier, DMP, Clinton,
FCI, UTC, Video.IQ, Axis, Lenel, S2, Prowatch, Linear, Emerge, Avigilon
and many others.
 Security/Fire alarm, access control, integrated systems, CCTV, IP based
network applications, intercom, central vacuum systems and structured
wiring.
 All locking hardware types and the proper understanding of all applications
to code
Special Skills and Certifications
 NC-SPLV License
 Lenel silver certification
 Lenel video certification
 Auto CAD

2.  DMP
 Honeywell access / Winpak/Prowatch
 Axis / Video IQ / Exacqvision / Avigilon
 Extron commercial A/V and controls certified
 Linear / Emerge
Work History
3/03/14-Present
Sonitrol Security Solutions
Operations Manager / South Carolina / Up State
150 West Phillips Rd Suite E
Greer SC, 29650
Position: Branch Operations Manager
Description of work performed: Management of daily operations. Responsible for
maintaining working relationships with existing customers as well as providing
sales, and engineering support for new prospects.
11/21/12-07/05/13
All Tech Wiring and Components
Field Operations / Consulting / QA
Loop Rd Garner, NC 27529
Position: Field Operations.
Description of work performed: Management of daily operations for installation
and service personnel. Provide system design, implementation, and estimates.
Provide end user software and hardware support. Customer interfacing from
local to global partners set in commercial / Industrial environments. Maintain field
operations and quality of work.
12/13/10-11/21/12
Stanley CSS
Project Manager / Service Manager / Carolinas
4253 Piedmont Parkway Greensboro, NC 27410
Position: Branch Project Manager (Carolinas)
Description of work performed: Management of daily operations for installation
and service personnel. Provide end user software and hardware support.
Customer interfacing from local to global partners set in commercial / Industrial
environments. This including large high rise and facilities at 2 million sq ft +.

3. Responsible for revenue forecasting and reaching monthly T&M and RMR goals
Proficient with office management tools / SBN, SAP, Microsoft Office, and
Outlook
04/2009 – 12/2010
AFA Protective Systems, Inc.
214 Rowan St. Fayetteville, NC 28301 (910)423-4054
Position: Project Manager/ Commercial Lead Tech
Description of work performed: Management, installation and service of
security/fire alarms, CCTV, card access systems (commercial, industrial and
residential).
09/2007 – 03/2009
Secure One
720-B Park Centre Dr.
Kernersville, NC 27284 (336)993-8088
Position: Commercial Lead Technician
Description of work performed: Installation and service of security/fire alarms,
CCTV, card access systems (commercial, industrial and residential).
06/1999 – 10/2006
National Alarm Inc.
1720 J&C Blvd.
Naples, Fl 34109 (239)591-3800
Position: Lead Technician
Description of work performed: Installation and service of security/fire alarms,
home theatre, whole house audio (commercial and residential).
03/1997 – 06/199
Executive Electronics
28741 S. Diesel Dr.#3
Bonita Springs Fl 34135 (239)597-9077
Position: Installer/Service Technician
Description of work performed: Installation and service of security/fire alarms,
CCTV, central vacuum systems (commercial and residential).
12/1993 - 03/1997
Dehart Alarm Systems
4707 Enterprise Ave.
Naples, Fl 34104 (239)643-7744
Position: Lead Technician

4. Description of work performed: Installation and service of security/fire alarms,
CCTV, central vacuum systems (commercial and residential).
10/1990 - 11/1993
Commercial Sound Inc.
114 Fayette St.
Winston-Salem, NC (336)724-5992
Position: Technician
Description of work performed: Installation and service of security/fire alarms,
multi-media systems (commercial, industrial and residential).
References
Paul Tirgrath
ASG Security
Holly Springs, NC
(919) 633-1942
Cornelious Williams
AFA Protective Systems
Fayetteville, NC
(910) 237-1494
Rick Matthews
Stanley CSS
Greensboro, NC
(336) 255-7345