1. Eric A. Miller Résumé
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Eric A. Miller
4903 Somerset Road, Riverdale Park, MD 20737
240-423-6196 (C), eamiller4903@gmail.com
“I came to appreciate Eric’s loyalty and dedication as I worked closely with him. I observed that he had a genuine concern for
each of his employees…. Eric has the ability to show his appreciation for his employees while still maintaining discipline and
providing direction, training, and correction as needed.”
— Stephen J. Padilla, Washington D.C. L.D.S. Temple Recorder.
Professional Profile
Cited as a multi-talented Manager/Supervisor and proven problem solver who gets results and delivers
projects on, or below budget. For example, when a surprise Regulatory requirement surfaced that could
have led to the shutdown of schools, police and fire stations, Parks and Rec. sites, Shelters, and Municipal
buildings, I devised a solution that enabled all requirements to be satisfied by deadline. When I presented
the solution to the Deputy Director, he took mere seconds to see how my solution solved the problem
while avoiding any building shutdowns and saved the agency $500,000.00 in the process.
Licenses and other Qualifications
 Maryland Stationary Engineers License, Grade 2, Registration Number 30758.
 First Aid, CPR, and AED certified.
 Speak, read, and write French fluently.
Professional Experience
Supervisory Facilities Manager for Operations, Gov’t of the District of Columbia 2014-2016
 Contracting Officer’s Technical Representative (C.O.T.R.) for multiple contracts valued at over $7
million, total.
 Managed staff of 106 individuals, including licensed professionals, clerical, bookkeeping, and
support staff, as well as day-to-day operations of 3 major and 5 smaller contractors for Operations,
on-call services, preventative maintenance, and repair and installation of HVAC and related
equipment and services.
 Managed HVAC needs for a portfolio of over 350 buildings, including Public Schools, Police and
Fire Stations, Parks and Recreation sites, Family, Battered Women, and Homeless Shelters, and
Municipal buildings.
 Conducted surveys and assessments of entire building HVAC systems and occupied and mechanical
spaces.
 Successfully integrated Operations, Contract Services, and Preventative Maintenance divisions
within the Department, and assumed overall management responsibilities for all 3 divisions.
 Primary Human Resources contact for Operations, Contract Services, Preventative Maintenance
divisions. Worked closely with agency H.R. Director, as well as Union Representatives on
Disciplinary, hiring, firing, and promotion issues. Authorized changes in work assignment locations,
shifts, etc., for all personnel.
 Member of Contracts Assessment and Selection Committee for Major and Minor Contracts.

2. Eric A. Miller Résumé
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Lead Engineer, The Washington D.C. L.D.S. (Mormon) Temple, Kensington, MD 2005-2014
 Responsible for a national landmark building on 53-acre campus with 3 other buildings and over
200,000 square feet of total floor space.
 Acted as Owner Agent on large projects.
 Worked successfully with Headquarters and local management, professional consultants, engineers,
architects, designers, contractors, and local labor to perform major improvement and maintenance
projects. For example, in my last large-scale electrical project, I located a local, qualified contractor
who performed excellent work for less than 20% of the nearest competing bidder’s price. The
quality of the work was cited as “the best, most precise work I’ve ever seen” by Nolan Johnson, consulting
E.E. (Electrical Engineer).
 Conducted walk-throughs and standardized Surveys of all buildings, mechanical spaces, and all
building systems, as well as grounds to include botanical gardens, hardscape, woodlands, and EPA-
regulated floodwater facilities, to identify needs, prioritize upgrades and repairs, and create
predictive maintenance schedules.
 Managed Engineering, Custodial, Grounds, and Security departments with over 2-dozen employees,
and thousands of volunteers.
 Managed all maintenance and physical operations for the Temple, annex building, Mechanical
Building, Visitors’ Center, and Grounds.
 Used proprietary software to submit and manage annual operating budgets and created and
submitted annual budget requests for projects worth millions of dollars each year.
 Excellent performance reviews and merit pay increases annually.
Building Engineer, The Washington D.C. L.D.S. (Mormon) Temple, Kensington, MD 2004-2005
 Selected and installed, or supervised installation of $650,000.00 of casework and cabinetry in a
monument-style building.
 Fabricated custom cabinetry, shelving, and woodwork in on-site workshop.
 Maintained all woodwork, cabinetry, and furniture in all buildings in addition to routine tasks.
 Operated and maintained complex A/V and other building systems on a day-to-day basis.
 Promoted to Lead Engineer after only 1 year.
Salesman - Designer, D & S Cabinet and Sink top, Beltsville, MD 2001-2003
 Used design software and multiple lines of custom cabinetry to design and sell custom kitchens and
bathrooms.
 Measured client homes, created shop drawings, templates, and computer renderings for fabrication
of custom kitchens and bathrooms, cabinetry, and countertops in a variety of materials.
 Coordinated delivery of all materials with customers and contractors/installers. Followed up to
assure customer satisfaction and deal with any issues that might arise.
Sales Manager, Partner, Ivar Construction Inc., College Park, MD 1997-2000

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 Involved in all phases of commercial and residential general contracting from project inception
through completion with special emphasis on client relations and sales.
 Worked on all aspects of actual construction including drawings, permitting, site work and
excavation, framing, major trades, fenestration, roofing, insulation, drywall, finishes, cabinetry, trim,
and all major aspects of work to provide top flight turnkey projects for customers.
 Promoted to partner after 18 months with the company.
Education
 M.A., English Literature, George Mason University, Fairfax VA, 1995 (3.9 G.P.A., Dean’s List
1994, 1995).
 B.A., English Literature, George Mason University, Fairfax, VA, 1993 (3.87 G.P.A., Dean’s List
1992, 1993. Voted Top Graduating Senior in English by English Department Faculty. Golden Key
National Honor Society).
 A.A., Humanities, Northern Virginia Community College, Alexandria, VA, 1992 (Magna Cum
Laude. Mobil Oil Scholarship for the Humanities, 1991).
Volunteer Experience
Branch President, Takoma Park French Branch, L.D.S. Church, Takoma Park, MD 2009-2011
 Led start-up French-language branch from population of 10 to 60 members.
 Responsible for spiritual and physical well-being of entire branch population.
 Supervised 6 departments with multiple functions, customizing procedures to fit needs of growing
organization.
 Counseled with adults and youth on a range of issues, such as finance, family issues, home
management, welfare, spiritual well-being, and quality of life issues.
 Reported directly to supervising church authority.
Bishop, University Park Young Single Adult Ward, L.D.S. Church, College Park, MD 2001-2007
 Presided over a congregation of 150-200 young single adults between 18 and 30 years of age.
 Supervised 6 departments with multiple functions according to established guidelines.
 Counseled with young adults on every facet of life.
 Directed all teaching, training, assignments, and reporting.
 Created environment for growth and improvement for diverse congregation during critical period
of their lives.
 Presided over disciplinary matters, performed marriages, authorized or recommended church
Advancement.
 Reported directly to supervising church authorities.
Seminary Instructor, Church Education System, L.D.S. Church, College Park, MD 1997-1998
 Taught a church history course to high school seniors.

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 Created and taught from daily lesson plans following set curriculum.
 Administered and graded quizzes and tests.
 Met with each student to discuss and improve academic progress.
 Issued course grades and recommended students for advancement and graduation.
President, Young Men’s Organization, Beltsville Ward, L.D.S. Church, College Park, MD 1996-1998
 Presided over all male youth in the congregation, aged 12-18.
 Selected and trained all teachers and counselors for each age group.
 Planned, supervised, and taught lessons, activities, and service projects.
 Interviewed and counseled with youth and their parents.
Wood Badge, Boy Scouts of America, Class 82-68, National Capital Area Council 1997
 Completed advanced adult leader training with B.S.A. National Capital Area Council.
 Areas of concentration included teaching, communication, C.P.R., and behavior modification skills.
Scoutmaster, Boy Scouts of America, National Capital Area Council 1990-1996
 Served as Scoutmaster and Assistant Scoutmaster in several Boy Scout troops.
 Taught and tracked advancement of boys aged 11-18.
 Led troops on outdoor activities including week-long camps, service projects, and other outings.
 Counseled with boys and parents on a regular basis concerning program requirements,
advancement, and behavior.
Full-time Missionary, L.D.S. Church, Toulouse, France 1979-1981
 2-year volunteer service in 6 different cities in the south of France, at own expense, with total
immersion in French language and culture.
 Assigned leadership for small groups of other missionaries.
 Direct contact with thousands of the French people, indirect contact with tens of thousands.
 Received letter of commendation from high-ranking organization executive for value, scope, and
duration of service.