Eric T. Baker has over 15 years of experience in loss prevention, asset protection, and safety administration. He has held positions with Kohl's, Sears, Extended Stay America, and Wal-Mart where he developed processes to reduce theft and fraud, investigated incidents, trained employees, and prepared reports. Baker has a high school diploma and core skills in training, customer service, leadership, and incident reporting.

1. ERIC T. BAKER
1455 Hadwick Drive Essex, Md.21221 * (443)846-1273 * erictbaker@gmail.com
CORE SKILLS
Training & Development Customer Service Office Management Safety Administration
Team Building Data Analysis Leadership Incident Report Writing
Investigation Fraud Examination Court Testimonial Asset Protection
EXPERIENCE
LossPrevention Specialist,Kohl’sE-FulfillmentCenter October2013-Present
Edgewood,MD
 Developedandimplementedinventorycontrolprocesses,operational audits,physicalsecurity,and product
protection.
 Detected,investigated, andresolved violations of companypoliciesandcriminal activities.
 TeamedwithManagerto executecoreprogramsandstrategiesrelatingtotheft andfraud mitigation,operational
excellence,safetyandenvironmentalcompliance.
 Preparedcasereportsfor lawenforcementandcorporatelosspreventionaudits.
 Supportedcompany’scorevaluesandmissionstatementto ensurea safe lawfulwork environment.
 Assisted in the hiringprocessofnew employeesalongwithtraining,orientation,andinstitutingcompany
guidelines.
 Partneredwith OperationsTeam,Human Resourcesandotherassociatesandleadersto achieve goals.
LossPrevention,Sears August 2012-October2013
Baltimore,MD
 Monitoredsurveillanceequipmenttoaidin the reductionofthefts by internal/externalperpetrators.
 Investigated all incidents,suspectsandsafety violationwhiledetaininganynecessarysuspectsor securingan
area.
 Trainedanddevelopedexistingpersonnel andnewhiresoncompanyprotocolandsafetyguidelines.
 Preparereports for internalinvestigationand lawenforcement;testifiedas anexpert witness.
GuestServicesRepresentative,Extended StayAmerica October2008-August 2012
Baltimore,MD
 Managedandmaintainedfrontdeskservices whichincluded;guestarrival, paymentprocessing,guest
complaintsand issues.
 Completedandretainedshiftreports whichoutlinedguestarrivaland departuresandany andall payments
processed.
 Operatedmultilinephonesystem that coveredallinternalandexternal callsalsoissuedkeys andother
miscellaneousitemstoguest.
AssetProtection Coordinator,Wal-MartCorporation April 2002-January 2011
Baltimore,MD
 Supervised allloss preventionstaff and securitypersonnelalongwithsurveillanceequipment.
 Incorporated andtrainedstaff onnew andexistingpoliciesandprocedureswhileimplementingproceduresto
assist in inventory loss reduction.
 Managedandmonitoredbudgetforthe loss prevention departmentandpreparedquarterlyandannualreports
for departmentalaudit.
 Reducedstoreandemployeetheft by 86% andsafety incidentsby74.8%duringmytenure.
AssistantManager
 Ensuredcompliancewithcompanypoliciesand proceduresin supportof companymissions,values,and ethics.
 Completedperformance reviewsandevaluations; Plannedandcoordinatedsalesandpromotional activities.
 Monitoredandmaintainedemployeeschedulingensuringadequate departmentcoverage.
EDUCATION:HighSchoolDiploma OverleaHighSchool Baltimore,MD 1990-1994