1. Emma Kalvan
807 Richmond St, Suite A, Tallahassee FL 32304 | 321-514-7901 | emma.kalvan@gmail.com
Education
ASSOCIATE IN ARTS | MAY 2015 | EASTERN FLORIDA STATE COLLEGE/FLORIDA INSTITUTE OF TECHNOLOGY
· Focus in the sciences and mathematics
BACHELOR’S OF SCIENCE | IN PROGRESS – CLASS OF 2018 | FLORIDA STATE UNIVERSITY
· Major: Physical Science
Skills & Abilities
CUSTOMER SERVICE
· For years, throughout both paid and volunteer work, I have always been a large part of ensuring total satisfaction with
my customers and clients. Notably, my self-employed work as a tutor lets students strive do their best in a personaland
welcoming environment.
· My work in the library at Florida State University and at the sandwich shop Jimmy John’s has honed my customer
service abilities, and my management experience demonstrates that I can lead groups towards total customer
happiness.
FAST PACED LEARNING STYLE
· I have worked at Jimmy John’s for almost three years making sandwiches and preparing ingredients for a fast-paced
environment. I work well making and distributing goods quickly and accurately, and making whatever adjustments
necessary.
· The work ethic necessary to learn fast and desire to learn more has been present throughout my life, especially in my
work. My sense of urgency while completing a job promotes both efficiency and top notch work.
CRITICAL THINKING
· In all of my jobs, as a library assistant, tutor, and in food service, problems arise that I have to solve with tact and agility.
Communication and politeness are essential to this part of working in the service industry,so my critical thinking skills
have developed to accustom to problems of any kind.
COMPUTER LITERACY
· Throughout my time tutoring mathematics and taking advanced scientific analysis classes at Florida Institute of
Technology, I have become proficient in Microsoft Office including Excel, Word, OneNote, and Powerpoint, as well as
different websites and software associated with mathematics learning. I type at about 70-80 words per minute.I am
familiar with the ALEPH system used in libraries, and I am at beginner levels of programming in both C++ and Python.
Experience
TRANSCRIPTIONIST | STUDENT BUSINESS SERVICES | AUGUST 2016- OCTOBER 2016
· Working as a transcriptionist or “scribe” at Student Business Services involves me directly with both closed
captioning for TV shows and dictations for financialcompanies. I have not only become more worldly and educated on
many topics, but I have also increased my typing speed and accuracy. However, the most important thing about this job
is its effect on my attention to detail. I show more of this nowadays than I ever have in the past.
·
MEMBER |AMERICAN GEOPHYSICAL UNION | JULY 2016- PRESENT

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· I was given a membership tothe American Geophysical Union by a professor who wanted to begin research with
me. This research was on a particular type of talc, which when hydrated,provides a volatility in Earth’s mantle. This
causes seismic and volcanic activity. The research included computer simulations of the mineralin high temperature
and pressure conditions to see how it reacted with water, just like it would in applied geology with water from the
ocean.
LIBRARY ASSISTANT | FLORIDA STATE UNIVERSITY | MAY 2016- PRESENT
· My work at Strozier Library at Florida State University involves patron interaction, operating and loaning
technology to patrons. Here at FSU, I help people troubleshoot various problems with finding books and using the
technology we have available in the library, such as printers,copiers, computers, and our online library system. As an
overnight worker, I help people at late night hours who may need extra assistance. I use the ALEPH system to check
books and technology in and out of the library, and I have used my spare time to practice my abilities with computer
programming and brushing up on my fluency of French.
MATHEMATICS TUTOR | EASTERN FLORIDA STATE COLLEGE/SELF EMPLOYED | AUGUST 2014-APRIL 2015
· My job tutoring math involved provoking the memory and cognitive abilities of students so that they can succeed in
math classes at Eastern Florida State College and beyond.I worked in the Learning Lab of the Palm Bay Campus,and
subsequently self-employed.My personable nature and high levels of mathematic and learning comprehension let me
develop my skills in andragogy and entrepreneurship,and even now, tutoring math is a great way for me to use my
abilities to supplement others’ success. I used many different types of software in this job, including Microsoft Office,
WebAssign, and MyMathLab.
·
PERSON IN CHARGE / IN SHOP EMPLOYEE | JIMMY JOHNS | JULY 2013-DECEMBER 2016
· As an employee at Jimmy John’s, my most important responsibilities lie within management,customer service,
and food preparation. Making sandwiches with perfect accuracy and light speed is a main part of my work every day.
However, the job goes deeper than that; supervising coworkers first and ensuring customer satisfaction goes a long way
toward success. I also do custodial work and help with inventory. Recently, I have gained the title of Person In Charge (a
supervising position) which demonstrates my interpersonalskills, time management,and mathematics as I now deal
with money at the end of each shift. I also marketing work by handing out free sandwiches at events and spreading the
word about how wonderfulJimmy John’s is.