1. The document discusses improving design processes through iterative techniques like prototyping, testing, and analyzing. It emphasizes practicing empathy, making the process easy, being objective, letting go of perfection, adding delight, and continuously iterating the process.
2. Design details are important when they impact usability, and teams must work together throughout the design lifecycle to challenge traditions and traditions that hinder the process.
3. The presentation provides examples of how one organization simplified their cumbersome design process through these techniques.
35. Easier to Read
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Harder to Read
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@rawitsch #bigd15
39. “Some people think design means
how it looks. But of course, if you dig
deeper, it’s really how it works.
STEVE JOBS
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40. $ $ $
@rawitsch #bigd15British Design Council: Impact of Design on Stock Market Performance, 2004
41. Effective users of design outperformed
the FTSE 100 Index by 200%
@rawitsch #bigd15British Design Council: Impact of Design on Stock Market Performance, 2004