2. 2
About
Elvis CRM
• Elvis Customer Relationship Management Software is the ideal and budget-friendly solution
to make customers happy by ensuring seamless end-to-end service automation. The user-
friendly dashboard is an attractive aspect of the Elvis CRM Software. This software is
customizable to fit the client's requirements assuring a smoother workflow.
• Get all the specific details regarding customer enquiry such as their personal details and
details such as the source, the industry and the best time to contact. Follows-ups are also
made easier with the help of scheduled date and time as well as reminders regarding the
upcoming follow-ups.
• Receive analytical reports on enquiry conversion and customer behavior automatically to
assess your business.
Estrrado – Partnering Success Private & Confidential
You might not be
able to keep track
of your leads
Loosing Business
because leads are
not followed up and
not being closed
You might be
wasting your time to
search emails for
communications
You might be wasting
your time to send
reminder or follow-up
emails every time.
Since there are no
records, customers
might repeat the
conversation what
they had with other
sales person
You might loose
the leads when an
employee leaves
the company
Why you need CRM ?
3. 3
Estrrado – Partnering Success Private & Confidential
Securely Connecting People &
Technology
A Complete Cloud based application
which gives you confidence to run
your business from anywhere
4. 4
Estrrado – Partnering Success Private & Confidential
Track enquires & optimize your sales
activities
Handling Enquiries through Mobile App
Option to add Follow-up details for each enquires;
Can plan Next Follow-up dates; With Elvis CRM, plan out the follow-up dates and obtain data that consider
the availability and comfort of the customer in order to boost customer satisfaction and ensure customer
loyalty.
Separate Database of Enquires and Customers
Analytical reports on enquiry conversions and Targets
5. 5
Estrrado – Partnering Success Private & Confidential
Much Better Data Organization
• Leads are categorized and mapped under categories
• Easy to generate reports
• Well structures based on the next follow-up date
6. 6
Estrrado – Partnering Success Private & Confidential
Enhanced Communication
Automatic
Reminders
Schedule Emails
based on Lead
Status
Share
Information
7. 7
Estrrado – Partnering Success Private & Confidential
Websites
Landing Pages
Chatbots - Whatspp
Auto
Assigns
Automatically moved to Elvis
Catch All Leads
8. 8
Estrrado – Partnering Success Private & Confidential
Elvis CRM Features
Enquiries/
Leads
Follow-ups
Document
Management
WhatsApp
Integration
Chat Bots Social Media
Integrations
Lead
Distribution
Generate
Quotation
Enquiry
Transfers
Order
Management
Invoice
Generation
Targets &
Incentives
SMS & Email
Alerts
Notifications WhatsApp
Notifications
Escalation
Notifications
Reports Multi Branch
9. 9
Estrrado – Partnering Success Private & Confidential
WhatsApp Integrations
• Lead Capturing from WhatsApp Business Number
• Send Notifications to Customer Via WhatsApp
• Send Auto & Manual Follow-up messages via WhatsApp
• Quotation, Order details & Invoice Sharing to WhatsApp
• Enable Chatbots via WhatsApp for better
communication and data capturing
10. 10
Estrrado – Partnering Success Private & Confidential
WhatsApp
Auto -
Notifications;
Voice / Video
Calls;
Engagements
with Related
to Applications
xxxxxxxx
xxxxxxxx
xxxxxxxx
Sample Use Case
