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Asset Management System
as defined by the
Uptime Elements Framework
John Reeve, Author, CRL, CMMS Champion
from a Maximo Perspective
Jan. 29th Monday
8:30am – 9:15am
Champions III
Jan. 29th Monday
9:30am – 10:15am
Champions VII
Session #1 Session #2
Speaker Background Grand Gulf
Nuclear Station
1 0 0
Posts
U.S Patent 7,421,372
Maintenance
Scheduling
 2nd consultant hired by the company that invented
Maximo.
 Spent the first 10 years as an international consultant
in project management supporting cost/schedule
design. Aerospace and defense industries, as well as
nuclear power, depended on this software.
 U.S. Patent in maintenance scheduling – called the
“order of fire” for resource leveling
 In the following 20 years, specialized in asset
management design.
 Certified Reliability Leader
 13,000 LinkedIn followers
 100 postings on industry best practices, numerous
trade magazine articles
 Frequent speaker at Reliability Web and Maximo
software venues
 Book: Failure Modes to Failure Codes
 Able to comfortably discuss advanced processes for
both asset reliability and work force productivity.
 Significant overseas assignments include Australian
Defence Industry (Sydney), Australian Submarine
Corporation (Adelaide), Pohang Steel (South Korea),
Guangdong Nuclear Power (China) and Power
Generation Company of Trinidad.
 Aided in 1st RCM for Maximo Industry Best Practices
course, taught as PSDI consultant
Asset Reliability
Journey
COST/SCHED. ANALYSTs
MX S/W CONSULTANTs
CMMS PRACTITIONERS
RELIABILITY LEADERs
The software may be world class but you still need someone to
state the vision, and then, develop supporting processes.
Asset Management is what you extract
from the Asset Management System
CMMS
MAXIMO
Advanced processes provide
the largest potential
return on investment
How to get Certified
Passport set
Five main
verticals
Read these
books
or, attend a 1
week course
Most organizations would benefit from a
Long Range Plan
What makes up an
Asset Management System?
What value do the
Uptime Elements
provide?
How do these
elements relate
to Maximo?
Asset Management
strategy and
plans
corporate
responsibility
strategic asset
management plan
risk
management
asset
knowledge
asset lifecycle
management
decision
making
performance
indicators
continuous
improvement
executive
sponsorship
operational
excellence
human capital
management
competency
based learning
integrity reliability
journey
Asset
Condition
information
Infrared
Thermal
imaging
Non
Destructive
testing
Vibration
analysis
fluid
analysis
Ultrasound
testing
motor
testing
Machinery
lubrication
Alignment &
balancing
Reliability
Strategy
development
Reliability
Centered
design
Capital
Project
management
Reliability
engineering
Criticality
analysis
Root cause
analysis
Reliability Engineering
for Maintenance
Asset Management Roadmap
Although each journey is unique, the
Asset Management Roadmap creates a
comprehensive long range plan based
on organizational priorities and
availabilities.
The Long Range Plan also supports
sustainment activities, such as:
 Benchmarking activities
 Attending Maximo World
 Obtaining CRL staff accreditation
 Error Checks and Proactive Audits
Establish
Core
Team
Define
End-Game
01
Create
Strategic
Plan
02
04
Identify
Best
Practices
05
Define
Critical
Procedures
06 Define
Failure
Analytic
12
Conduct
Blended
Training
15
Perform
Criticality
Analysis
16
Perform
RCM/PMO
Analysis
17
Optimize
Planning
Scheduling
18
Impl.
Mobile
Solution
19
Assumption:
o CMMS is installed.
o Organization requests assistance in Asset Management processes
o Requests Long Range Plan showing improvement initiatives
14
Implement
Chronic
Failure
Analysis
03
Identify
Stakeholders
07
Create
AS-IS
TO-BE
08
Perform
GAP
Analysis
09
Create
Action
Plan
13
Load
Missing
Foundation
Data
20
Create
Long Range
Plan
Configure
System
10
Capture Failure
Mode on WO
11
Create
Reliability
Team
You can install software,
but you cannot install reliability.
Lets start
here.
Reliability LeaderTM, Uptime® ElementsTM, Reliability Framework and Asset Management SystemTM and Reliability LeadershipTM are the trademark(s) or registered
trademark(s) of NetexpressUSA Inc. d/b/a Reliabilityweb.com and its affiliates in the USA and in several other countries.
D e f e c t T r a c k i n g
Work Execution Management
is one of five verticals within the
Asset Management System
framework, provided by
Uptime Elements.
PM, PS and MRO are
singled out due to
their significance and
complexity within
Work Execution.
ODR and DE are
typically new topics
within the CMMS
community.
Defects will never stop. They are
forever being introduced and
perpetuated.
Defects will never stop. They are
forever being introduced and
perpetuated.
Goal #1: Build a proactive maintenance program which involves failure mode identification by O&M staff; precision
maintenance training for technicians; and RCM training for senior staff. Lastly, get Reliability Engineer involved.
Goal #2: Operations personnel should be used in 10-40% of all PM duties. This would free-up maintenance to
increase PdM activities, and gain a partner in asset reliability.
Operator Driven Reliability has operators performing minor & recurring maintenance tasks. Operators need to
accept ownership of asset reliability. They can (1) identify and report failure modes sooner, and, (2) perform basic
servicing by replacing filters, and performing lubrication. They could also have basic PdM tools with them on rounds.
ODR Basic Tasks – qualifying criteria
1. No more than one basic skill is involved, such as mechanical or electrical; but no special tool requirements
2. Only minor adjustments or lubrication activities
3. Troubleshooting “if then … then this”, e.g. electrical resets or clearing a jam
4. Defect elimination or improvement activities are encouraged
5. No significant disassembly
6. Before starting ODR program, there should be some type of “buy-off” to verify proper operator knowledge.
Senior maintenance staff should conduct walkdown to discuss possible failure modes.
7. Every operator who is assigned an ODR task should have access to the single point lesson (SPL).
Best-in-Class Tips:
 Some organizations have Defect Elimination teams who work together to make improvements.
 In some organizations, the maintenance staff is offered advance training in Condition Based Technologies.
Reliability is Everyone’s Job -- including Operations
Some Organizations focus heavily on Cost Management
Reliable companies will have a competitive advantage due to best-
in-class practices. This allows them to maintain a positive margin
even in a depressed market place. Maximo Advanced Processes
How do you optimize
costs to improve
reliability?
CMMS
I M P L E M E N T --- U T I L I Z E --- O P T I M I Z E
PLAN & SCHEDULE
DEFECT ELIMINATION
RCM ANALYSIS
PM OPTIMIZATION
CRITICALITY ANALYSIS
CHRONIC FAILURE ANALYSIS
OPERATOR DRIVEN RELIABILITY
ANALYTICAL REPORT DESIGN
WORK ORDER FEEDBACK
STO SCHEDULING
PROJECT COST TRACKING
RISK BASED
PRIORITIZATION MATRIX
LABOR
Select CMMS based on
1. Ability to configure
2. User community size
3. Industry-product ratings
4. Number of available add-ons
Design CMMS to manage by exception
1. Identify failure analytic and
other key reports
2. Reverse engineer
input reqmts.
WEEKLY
SCHEDULE
FAILURE
CODES
EMER/URGENT – PLANNED CORRECTIVE – PM/PdM - MINOR
WORK PRIORITIZATION + CATEGORIZATION
SAFETY-HAZARD REVIEW
WO Initiation
F O U N D A T I O N D A T A
cron
B A C K L O G
M A N A G E M E N T
DAILY
PLAN
ASSET
LOCATION
CRAFT CALENDAR
INVENTORY
ITEM
rop, eoq,
lead-time, safety
COMPANIES
auto
replenish
PM
JOBPLAN
ORGANIZATION
STRATEGIC TACTICAL BUSINESS PROCESS
Vision-mission
Dept Goals
Business Rules
Flow charts
CMMS SOPs
KPIs + metrics
RACI
1.0
1.2
1.3
RELIABILITY TEAM
RCM SCREEN INSIDE CMMS
FAIILURE MODE ON WO
1.1
ASSET CONDITION
ROOT CAUSE ANALYSIS
MAINT.DOWNTIME CAPTURE
Reliability LeaderTM, Uptime® ElementsTM, Reliability Framework and Asset Management SystemTM and Reliability LeadershipTM are the trademark(s) or registered
trademark(s) of NetexpressUSA Inc. d/b/a Reliabilityweb.com and its affiliates in the USA and in several other countries.
Strategic Asset Management Policies
 Asset Category; Asset Criteria/Definition
 Replacement Cost; Asset Condition Tracking
 Expected Service Life; Average Age
 Levels of Service
 Maintenance Schedules
 Cost Tracking; Growth Plan; Capital Projects
 Disaster Planning; Risk Management
 Asset Management Plan by Category showing SLA
SHAREHOLDERS END-GAME
CMMS DATA
MISSION-VISION
CORPORATE POLICY
ASSET MANAGEMENT STRATEGY
ASSET MANAGEMENT PLANS
ASSET MGMT
KNOWLEDGE
FOUNDATION
DATA
TRANSACTION
DATA
INDUSTRY
BEST
PRACTICES
DECISION
MAKING
RISK
MGMT
MANAGEMENT
OF CHANGE
LONG RANGE
PLAN (LRP)
CONTINUOUS
IMPROVEMENT
The LRP is a
greatly
under-
utilized tool
for
consolidating
improvement
initiatives
and adding
clarity.
KPIs provide
measures;
analytics
provide insight.
Too often the
CMMS user
assumes the
product o.o.b.
will have the
analytics they
need.
The analytical
reports could very
well impact the
data capture
requirements.
Thus if the CMMS
team fails to
think ahead,
capabilities
will be lost.
ANALYTICAL
REPORTS
ACTION
TRACKING
This initiative is certainly valid but if
left up to the day-to-day worker,
minimal benefit may occur. Therein
several techniques are warranted such
as WO Feedback, asset condition
capture, chronic failure analysis, RCA,
defect elimination, auditing, SQL error
checks, benchmarking, RACI chart,
asset owners, story boards, posters,
and of course training.
Continuous Improvement
1.0 1.2 1.3
1.1
Design the CMMS
to manage by
exception
-- Steven Covey
Reliability LeaderTM, Uptime® ElementsTM, Reliability Framework and Asset Management SystemTM and Reliability LeadershipTM are the trademark(s) or registered
trademark(s) of NetexpressUSA Inc. d/b/a Reliabilityweb.com and its affiliates in the USA and in several other countries.
 Leadership for Reliability states that leadership comes from everyone.
 Executive Sponsor should be the champion of asset management – at the
executive level. He sets the AIM where reliability is an imperative. The executive
sponsor communicates goals and helps initiates change, assigns accountability,
and explains benefits. He also reviews expectations, addresses resistance, and
reviews risks/roadblocks. Lastly, he explains why continuous improvement is
critical. Top management is also responsible for creating and resourcing the Long
Range Plan – containing improvement initiatives.
 Reliability Leader - defined: Reliability Leaders promote excellence; develop
innovative ideas in support of improve work force productivity and asset
integrity’ plus, they nurture the development of others through demonstration
and engagement. Reliability Team is coordination central for improvement ideas.
 Anyone can be a reliability leader – including P&M Technicians. To be a
reliability leader, you must be able to lead and exercise reliability leadership
effectively with no title, no position, and no authority. A reliability leader strives
to create a better future that might not otherwise exist.
 Reliability Culture is created through leadership. And optimized performance is
a principal result of this culture.
Foundation for Reliability
Create a Culture of
Reliability, Responsibility, and Accountability
EXECUTIVE SPONSOR
SENIOR MANAGERS
PROJECT MANAGER
RELIABILITY CHAMPIONS
ASSET CARE SPECIALISTS
1.1
Someone at the executive
level should be the
primary sponsor of
asset management
strategy
STEERING TEAM
CMMS CORE TEAM
CMMS
ADMIN
1.0
BUSINESS
ANALYST
RELIABILITY TEAM
RELIABILITY
ENGR
OPS
MGR
MATLS
MGR
P&S
MGR
POWER USERS
HSE
MGR
1.2
VP
MAINT
MGR
TRAINING MGR
T
E
C
H
N
I
C
I
A
N
S
OPS SUPV OPS
MGR
MAINT SUPV MAINT
MGR
HR MGR
OPERATOR
DRIVEN
RELIABILITY
TOTAL PRODUCTIVE MAINTENANCE
DEFECT
ELIMINATION
TEAMS
PLANT
SYSTEM
OWNERS
DIFFERENCE MAKERS
Understand shareholder values
Document goals & objectives
Promote reliability culture
Communicate vision
Team
Based
Approach
Strategic
alliance
between
departments
that supports
shared goals
Goal: Create a
Culture of Reliability
1.4 1.3
Reliability LeaderTM, Uptime® ElementsTM, Reliability Framework and Asset Management SystemTM and Reliability LeadershipTM are the trademark(s) or registered
trademark(s) of NetexpressUSA Inc. d/b/a Reliabilityweb.com and its affiliates in the USA and in several other countries.
Condition Based Technologies are scheduled activities, non-intrusive, and provide early warning.
Age Related Random
Only 11% of all failures are age related
If that is true, why are we doing so many
overhauls, replacements and servicing?
D e l i v e r y M o d e l
1.1
ASSET
TYPE
AND
FUNCTION
1.0
1.RCM Decision Tree selects tactic
2.Strategy must be viable
3.Certified staff for CBT
4.Precision skills The life of an asset is documented by transactional data, CBT, SCADA and staff observations.
CONDITION BASED TECHNOLOGIES (CBT)
and PREVENTIVE MAINTENANCE
ASSET RECORD
DATABASE
ROUTINE & URGENT WORK
Goals:
Asset Preservation
Managed Risks
Less Downtime
Return on Capital
MEET STAKEHOLDER EXPECTATIONS
Opinions from tribal knowledge
O&M Technician sensory & log readings
Graded asset condition
CMMS failure history
Data historian; SCADA
Vibration analysis
Infrared thermography
Ultrasound
Fluid analysis
Motor testing
Non Destructive Testing (NDT)
Decisions to be made
 Replace asset
 Design change
 Repair asset
 Continue operating
but alter frequency
 Install on-line
monitoring
 No action; no defect
Low
Low
Mid
Mid
Mid
High
High
High
High
High
High
Preservation Techniques
 Machinery lubrication
 Alignment & balancing
 PM restoration
 Visual testing/inspection
 Cleaning
PF Curve Position
W O R K B A C K L O G
WORK SCHEDULE
RISK BASED PRIORITIZATION MATRIX
SUSTAINED EXCELLENCE
Repaired
before failure
COST AVOIDANCE RPT
CRITICALITY
ASSET CONDITION
MANUFACTURER/MODEL
PURCHASE HISTORY
WARRANTY; AGE
REPLACEMENT COST
FUNCT. CHARACTERISTICS
PRECISION MAINTENANCE SKILLS
ASSIGNED CRAFT
Training and certification should be
supported as incentives for technicians to
increase skillset, provide more effective
maintenance, and be better compensated.
// Jack Nicholas, Jr., Uptime, Jun-Jul 2017
1.2
1.3
1.4
1.5
Reliability LeaderTM, Uptime® ElementsTM, Reliability Framework and Asset Management SystemTM and Reliability LeadershipTM are the trademark(s) or registered
trademark(s) of NetexpressUSA Inc. d/b/a Reliabilityweb.com and its affiliates in the USA and in several other countries.
How can you guarantee Reliability?
You can’t
But we can improve the odds
IDENTIFY & MANAGE RISKS
1.1
CRITICALITY
ANALYSIS
1.0
1.Perform investment planning
2.Ensure reliability in design
3.Manage capital projects
4.Operate & maintain It’s not possible to design out all possible defects therefore the organization
must deploy methods to detect failure, find true cause and mitigate it’s effects.
RCM
ANALYSIS
PMO
ANALYSIS
OEM
RECOMMENDATIONS
C
M
M
S
P
M
/
C
B
T
L
I
B
R
A
R
Y
O
&
M
T
E
C
H
N
I
C
I
A
N
P
E
R
F
O
R
M
P
R
E
C
I
S
I
O
N
M
A
I
N
T
E
N
A
N
C
E
CBT = Condition Based Technologies
ROUTINE + URGENT REPAIR WORK
SIGNIFICANT
EVENT
NORMAL PLANT OPERATION
Time-
Usage
based
Work
Orders
1.2
1.3
1.4
1.5
R o o t
C a u s e
A n a l y s i s
1.6
C h r o n i c
F a i l u r e
A n a l y s i s
1.7
WO COMPLETION UPDATES
W O
F e e d b a c k
1.8
Store RCM
Analysis
results inside
CMMS One-off WO failure mode comparison
Pareto sort identifies worst offenders and drills down on failure mode to find true cause
RCA
Trigger
Points
Monthly
Meeting
RECURRING
FAILURE
Goal: The organization must
continually improve
processes, reduce costs,
and cut waste to
remain competitive.
10-15%
70-75%
10-15%
CBT
Discovery
Root Cause
Analysis
Improve CMMS SOPs
Design-
Build
Failure
Analytic
Capture
Accurate
Failure Data
Capture
Failure
Mode
Allow Pareto Sort on Report:
• # Work Orders
• Operational Downtime
• Asset Condition
• Avg Annual Maint Cost / ERV
• Asset Age
Perform RCM
Analysis
Perform PMO
Analysis
Gather OEM
Recommendations
Store RCM
Analysis
inside
CMMS
Chronic
Failure
Analysis
Perform
Criticality
Analysis
Promote
Job Safety
Setup/Configure Fields:
• 5 Annual Maint Costs to Asset
• Functional Failure on WO
• Out-of-Service on WO
• TypeWork field (with pic list)
• WO Feedback
Autoscript for Oper. Downtime
AutoScript
for Rough
Estimate Imp. Backlog
Management
Spare Part
Integration
Improve Job
Planning
Provide
Ease-of-Use
for Core
System use
Improve
Workforce
Productivity
Evaluate
Speed/
Perfor-
mance
Create Backlog
Growth Report
Perform
Defect
Elimination
Setup Reliability Team
Create Power Applications:
• Defect Tracking
• RCM Analysis Screen
• WO Ranking Matrix
• HSE Accident/Incident Tracking
• PM Basic & Commitment Repository
Formalize
Core
Team
• Build Charter
• Build RACI
• Formalize WORM team
• Create Business Rules
• Build CMMS Definitions
• Create Error Checks
• Define Business Analyst
• Maintain Punchlist
• Solidify Vision/Mission
• Create Posters
• Setup Book Club
Activate CMMS Functionality:
• Type-Ahead
• Prefix WO with “YY-”
• Capture Actions Performed
• Setup Capital Tool Tracking
• Meter-based PMs
Perform Precision Maint. Training
Cost Avoidance Report
Failed Component
Component Problem
Cause Code
Setup
Asset Install Date, Warranty
Expiry, Replacement Cost
TRM John Reeve
Rev 1, 11/02/2017
AutoScript
for Backlog
Ranking
Integrate MX PR to Oracle
Incident Reporting
Punchout
Autoscript for Avg Ann Maint $$
Make Oracle WO required
Setup Asset Cond. Capture
Bus. Rule:
CM
Worktype
for Repair
Design-Build Pass-Down Report
Setup SR
Web
Based
Optimize
O&M Costs
with ROA
Enhance
Asset
Reliability
Road
Map
Understanding
the end-game
gives an
organization
significant
competitive
advantage.
Organizations
that deploy
the best
reliability-
based
maintenance
practices
provide the
best
availability at
lower cost.
Upper Mgmt Conduct Review LRP Present LRP to Stakeholders Conduct User Surveys CRL Accreditation
J o h n R e e v e
J o h n R e e v e
J o h n R e e v e John.Reeve@TRMNET.COM
maximo
world
Aug. 2018
Failure Modes to Failure Codes
*** Short Course ***
Benchmarking: An Essential Strategy
for every CMMS Core Team
Authors Breakfast – IMC 2017

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asset management system as defined by uptime elements John Reeve.pptx

  • 1. Asset Management System as defined by the Uptime Elements Framework John Reeve, Author, CRL, CMMS Champion from a Maximo Perspective Jan. 29th Monday 8:30am – 9:15am Champions III Jan. 29th Monday 9:30am – 10:15am Champions VII Session #1 Session #2
  • 2. Speaker Background Grand Gulf Nuclear Station 1 0 0 Posts U.S Patent 7,421,372 Maintenance Scheduling  2nd consultant hired by the company that invented Maximo.  Spent the first 10 years as an international consultant in project management supporting cost/schedule design. Aerospace and defense industries, as well as nuclear power, depended on this software.  U.S. Patent in maintenance scheduling – called the “order of fire” for resource leveling  In the following 20 years, specialized in asset management design.  Certified Reliability Leader  13,000 LinkedIn followers  100 postings on industry best practices, numerous trade magazine articles  Frequent speaker at Reliability Web and Maximo software venues  Book: Failure Modes to Failure Codes  Able to comfortably discuss advanced processes for both asset reliability and work force productivity.  Significant overseas assignments include Australian Defence Industry (Sydney), Australian Submarine Corporation (Adelaide), Pohang Steel (South Korea), Guangdong Nuclear Power (China) and Power Generation Company of Trinidad.  Aided in 1st RCM for Maximo Industry Best Practices course, taught as PSDI consultant
  • 3. Asset Reliability Journey COST/SCHED. ANALYSTs MX S/W CONSULTANTs CMMS PRACTITIONERS RELIABILITY LEADERs
  • 4. The software may be world class but you still need someone to state the vision, and then, develop supporting processes. Asset Management is what you extract from the Asset Management System CMMS MAXIMO Advanced processes provide the largest potential return on investment
  • 5. How to get Certified Passport set Five main verticals Read these books or, attend a 1 week course
  • 6. Most organizations would benefit from a Long Range Plan What makes up an Asset Management System? What value do the Uptime Elements provide? How do these elements relate to Maximo?
  • 7. Asset Management strategy and plans corporate responsibility strategic asset management plan risk management asset knowledge asset lifecycle management decision making performance indicators continuous improvement executive sponsorship operational excellence human capital management competency based learning integrity reliability journey Asset Condition information Infrared Thermal imaging Non Destructive testing Vibration analysis fluid analysis Ultrasound testing motor testing Machinery lubrication Alignment & balancing Reliability Strategy development Reliability Centered design Capital Project management Reliability engineering Criticality analysis Root cause analysis Reliability Engineering for Maintenance
  • 8. Asset Management Roadmap Although each journey is unique, the Asset Management Roadmap creates a comprehensive long range plan based on organizational priorities and availabilities. The Long Range Plan also supports sustainment activities, such as:  Benchmarking activities  Attending Maximo World  Obtaining CRL staff accreditation  Error Checks and Proactive Audits Establish Core Team Define End-Game 01 Create Strategic Plan 02 04 Identify Best Practices 05 Define Critical Procedures 06 Define Failure Analytic 12 Conduct Blended Training 15 Perform Criticality Analysis 16 Perform RCM/PMO Analysis 17 Optimize Planning Scheduling 18 Impl. Mobile Solution 19 Assumption: o CMMS is installed. o Organization requests assistance in Asset Management processes o Requests Long Range Plan showing improvement initiatives 14 Implement Chronic Failure Analysis 03 Identify Stakeholders 07 Create AS-IS TO-BE 08 Perform GAP Analysis 09 Create Action Plan 13 Load Missing Foundation Data 20 Create Long Range Plan Configure System 10 Capture Failure Mode on WO 11 Create Reliability Team You can install software, but you cannot install reliability.
  • 9. Lets start here. Reliability LeaderTM, Uptime® ElementsTM, Reliability Framework and Asset Management SystemTM and Reliability LeadershipTM are the trademark(s) or registered trademark(s) of NetexpressUSA Inc. d/b/a Reliabilityweb.com and its affiliates in the USA and in several other countries. D e f e c t T r a c k i n g Work Execution Management is one of five verticals within the Asset Management System framework, provided by Uptime Elements. PM, PS and MRO are singled out due to their significance and complexity within Work Execution. ODR and DE are typically new topics within the CMMS community. Defects will never stop. They are forever being introduced and perpetuated. Defects will never stop. They are forever being introduced and perpetuated.
  • 10. Goal #1: Build a proactive maintenance program which involves failure mode identification by O&M staff; precision maintenance training for technicians; and RCM training for senior staff. Lastly, get Reliability Engineer involved. Goal #2: Operations personnel should be used in 10-40% of all PM duties. This would free-up maintenance to increase PdM activities, and gain a partner in asset reliability. Operator Driven Reliability has operators performing minor & recurring maintenance tasks. Operators need to accept ownership of asset reliability. They can (1) identify and report failure modes sooner, and, (2) perform basic servicing by replacing filters, and performing lubrication. They could also have basic PdM tools with them on rounds. ODR Basic Tasks – qualifying criteria 1. No more than one basic skill is involved, such as mechanical or electrical; but no special tool requirements 2. Only minor adjustments or lubrication activities 3. Troubleshooting “if then … then this”, e.g. electrical resets or clearing a jam 4. Defect elimination or improvement activities are encouraged 5. No significant disassembly 6. Before starting ODR program, there should be some type of “buy-off” to verify proper operator knowledge. Senior maintenance staff should conduct walkdown to discuss possible failure modes. 7. Every operator who is assigned an ODR task should have access to the single point lesson (SPL). Best-in-Class Tips:  Some organizations have Defect Elimination teams who work together to make improvements.  In some organizations, the maintenance staff is offered advance training in Condition Based Technologies. Reliability is Everyone’s Job -- including Operations
  • 11. Some Organizations focus heavily on Cost Management Reliable companies will have a competitive advantage due to best- in-class practices. This allows them to maintain a positive margin even in a depressed market place. Maximo Advanced Processes How do you optimize costs to improve reliability?
  • 12. CMMS I M P L E M E N T --- U T I L I Z E --- O P T I M I Z E PLAN & SCHEDULE DEFECT ELIMINATION RCM ANALYSIS PM OPTIMIZATION CRITICALITY ANALYSIS CHRONIC FAILURE ANALYSIS OPERATOR DRIVEN RELIABILITY ANALYTICAL REPORT DESIGN WORK ORDER FEEDBACK STO SCHEDULING PROJECT COST TRACKING RISK BASED PRIORITIZATION MATRIX LABOR Select CMMS based on 1. Ability to configure 2. User community size 3. Industry-product ratings 4. Number of available add-ons Design CMMS to manage by exception 1. Identify failure analytic and other key reports 2. Reverse engineer input reqmts. WEEKLY SCHEDULE FAILURE CODES EMER/URGENT – PLANNED CORRECTIVE – PM/PdM - MINOR WORK PRIORITIZATION + CATEGORIZATION SAFETY-HAZARD REVIEW WO Initiation F O U N D A T I O N D A T A cron B A C K L O G M A N A G E M E N T DAILY PLAN ASSET LOCATION CRAFT CALENDAR INVENTORY ITEM rop, eoq, lead-time, safety COMPANIES auto replenish PM JOBPLAN ORGANIZATION STRATEGIC TACTICAL BUSINESS PROCESS Vision-mission Dept Goals Business Rules Flow charts CMMS SOPs KPIs + metrics RACI 1.0 1.2 1.3 RELIABILITY TEAM RCM SCREEN INSIDE CMMS FAIILURE MODE ON WO 1.1 ASSET CONDITION ROOT CAUSE ANALYSIS MAINT.DOWNTIME CAPTURE
  • 13. Reliability LeaderTM, Uptime® ElementsTM, Reliability Framework and Asset Management SystemTM and Reliability LeadershipTM are the trademark(s) or registered trademark(s) of NetexpressUSA Inc. d/b/a Reliabilityweb.com and its affiliates in the USA and in several other countries. Strategic Asset Management Policies  Asset Category; Asset Criteria/Definition  Replacement Cost; Asset Condition Tracking  Expected Service Life; Average Age  Levels of Service  Maintenance Schedules  Cost Tracking; Growth Plan; Capital Projects  Disaster Planning; Risk Management  Asset Management Plan by Category showing SLA
  • 14. SHAREHOLDERS END-GAME CMMS DATA MISSION-VISION CORPORATE POLICY ASSET MANAGEMENT STRATEGY ASSET MANAGEMENT PLANS ASSET MGMT KNOWLEDGE FOUNDATION DATA TRANSACTION DATA INDUSTRY BEST PRACTICES DECISION MAKING RISK MGMT MANAGEMENT OF CHANGE LONG RANGE PLAN (LRP) CONTINUOUS IMPROVEMENT The LRP is a greatly under- utilized tool for consolidating improvement initiatives and adding clarity. KPIs provide measures; analytics provide insight. Too often the CMMS user assumes the product o.o.b. will have the analytics they need. The analytical reports could very well impact the data capture requirements. Thus if the CMMS team fails to think ahead, capabilities will be lost. ANALYTICAL REPORTS ACTION TRACKING This initiative is certainly valid but if left up to the day-to-day worker, minimal benefit may occur. Therein several techniques are warranted such as WO Feedback, asset condition capture, chronic failure analysis, RCA, defect elimination, auditing, SQL error checks, benchmarking, RACI chart, asset owners, story boards, posters, and of course training. Continuous Improvement 1.0 1.2 1.3 1.1 Design the CMMS to manage by exception -- Steven Covey
  • 15. Reliability LeaderTM, Uptime® ElementsTM, Reliability Framework and Asset Management SystemTM and Reliability LeadershipTM are the trademark(s) or registered trademark(s) of NetexpressUSA Inc. d/b/a Reliabilityweb.com and its affiliates in the USA and in several other countries.  Leadership for Reliability states that leadership comes from everyone.  Executive Sponsor should be the champion of asset management – at the executive level. He sets the AIM where reliability is an imperative. The executive sponsor communicates goals and helps initiates change, assigns accountability, and explains benefits. He also reviews expectations, addresses resistance, and reviews risks/roadblocks. Lastly, he explains why continuous improvement is critical. Top management is also responsible for creating and resourcing the Long Range Plan – containing improvement initiatives.  Reliability Leader - defined: Reliability Leaders promote excellence; develop innovative ideas in support of improve work force productivity and asset integrity’ plus, they nurture the development of others through demonstration and engagement. Reliability Team is coordination central for improvement ideas.  Anyone can be a reliability leader – including P&M Technicians. To be a reliability leader, you must be able to lead and exercise reliability leadership effectively with no title, no position, and no authority. A reliability leader strives to create a better future that might not otherwise exist.  Reliability Culture is created through leadership. And optimized performance is a principal result of this culture. Foundation for Reliability Create a Culture of Reliability, Responsibility, and Accountability
  • 16. EXECUTIVE SPONSOR SENIOR MANAGERS PROJECT MANAGER RELIABILITY CHAMPIONS ASSET CARE SPECIALISTS 1.1 Someone at the executive level should be the primary sponsor of asset management strategy STEERING TEAM CMMS CORE TEAM CMMS ADMIN 1.0 BUSINESS ANALYST RELIABILITY TEAM RELIABILITY ENGR OPS MGR MATLS MGR P&S MGR POWER USERS HSE MGR 1.2 VP MAINT MGR TRAINING MGR T E C H N I C I A N S OPS SUPV OPS MGR MAINT SUPV MAINT MGR HR MGR OPERATOR DRIVEN RELIABILITY TOTAL PRODUCTIVE MAINTENANCE DEFECT ELIMINATION TEAMS PLANT SYSTEM OWNERS DIFFERENCE MAKERS Understand shareholder values Document goals & objectives Promote reliability culture Communicate vision Team Based Approach Strategic alliance between departments that supports shared goals Goal: Create a Culture of Reliability 1.4 1.3
  • 17. Reliability LeaderTM, Uptime® ElementsTM, Reliability Framework and Asset Management SystemTM and Reliability LeadershipTM are the trademark(s) or registered trademark(s) of NetexpressUSA Inc. d/b/a Reliabilityweb.com and its affiliates in the USA and in several other countries. Condition Based Technologies are scheduled activities, non-intrusive, and provide early warning. Age Related Random Only 11% of all failures are age related If that is true, why are we doing so many overhauls, replacements and servicing?
  • 18. D e l i v e r y M o d e l 1.1 ASSET TYPE AND FUNCTION 1.0 1.RCM Decision Tree selects tactic 2.Strategy must be viable 3.Certified staff for CBT 4.Precision skills The life of an asset is documented by transactional data, CBT, SCADA and staff observations. CONDITION BASED TECHNOLOGIES (CBT) and PREVENTIVE MAINTENANCE ASSET RECORD DATABASE ROUTINE & URGENT WORK Goals: Asset Preservation Managed Risks Less Downtime Return on Capital MEET STAKEHOLDER EXPECTATIONS Opinions from tribal knowledge O&M Technician sensory & log readings Graded asset condition CMMS failure history Data historian; SCADA Vibration analysis Infrared thermography Ultrasound Fluid analysis Motor testing Non Destructive Testing (NDT) Decisions to be made  Replace asset  Design change  Repair asset  Continue operating but alter frequency  Install on-line monitoring  No action; no defect Low Low Mid Mid Mid High High High High High High Preservation Techniques  Machinery lubrication  Alignment & balancing  PM restoration  Visual testing/inspection  Cleaning PF Curve Position W O R K B A C K L O G WORK SCHEDULE RISK BASED PRIORITIZATION MATRIX SUSTAINED EXCELLENCE Repaired before failure COST AVOIDANCE RPT CRITICALITY ASSET CONDITION MANUFACTURER/MODEL PURCHASE HISTORY WARRANTY; AGE REPLACEMENT COST FUNCT. CHARACTERISTICS PRECISION MAINTENANCE SKILLS ASSIGNED CRAFT Training and certification should be supported as incentives for technicians to increase skillset, provide more effective maintenance, and be better compensated. // Jack Nicholas, Jr., Uptime, Jun-Jul 2017 1.2 1.3 1.4 1.5
  • 19. Reliability LeaderTM, Uptime® ElementsTM, Reliability Framework and Asset Management SystemTM and Reliability LeadershipTM are the trademark(s) or registered trademark(s) of NetexpressUSA Inc. d/b/a Reliabilityweb.com and its affiliates in the USA and in several other countries. How can you guarantee Reliability? You can’t But we can improve the odds
  • 20. IDENTIFY & MANAGE RISKS 1.1 CRITICALITY ANALYSIS 1.0 1.Perform investment planning 2.Ensure reliability in design 3.Manage capital projects 4.Operate & maintain It’s not possible to design out all possible defects therefore the organization must deploy methods to detect failure, find true cause and mitigate it’s effects. RCM ANALYSIS PMO ANALYSIS OEM RECOMMENDATIONS C M M S P M / C B T L I B R A R Y O & M T E C H N I C I A N P E R F O R M P R E C I S I O N M A I N T E N A N C E CBT = Condition Based Technologies ROUTINE + URGENT REPAIR WORK SIGNIFICANT EVENT NORMAL PLANT OPERATION Time- Usage based Work Orders 1.2 1.3 1.4 1.5 R o o t C a u s e A n a l y s i s 1.6 C h r o n i c F a i l u r e A n a l y s i s 1.7 WO COMPLETION UPDATES W O F e e d b a c k 1.8 Store RCM Analysis results inside CMMS One-off WO failure mode comparison Pareto sort identifies worst offenders and drills down on failure mode to find true cause RCA Trigger Points Monthly Meeting RECURRING FAILURE Goal: The organization must continually improve processes, reduce costs, and cut waste to remain competitive. 10-15% 70-75% 10-15% CBT Discovery
  • 21. Root Cause Analysis Improve CMMS SOPs Design- Build Failure Analytic Capture Accurate Failure Data Capture Failure Mode Allow Pareto Sort on Report: • # Work Orders • Operational Downtime • Asset Condition • Avg Annual Maint Cost / ERV • Asset Age Perform RCM Analysis Perform PMO Analysis Gather OEM Recommendations Store RCM Analysis inside CMMS Chronic Failure Analysis Perform Criticality Analysis Promote Job Safety Setup/Configure Fields: • 5 Annual Maint Costs to Asset • Functional Failure on WO • Out-of-Service on WO • TypeWork field (with pic list) • WO Feedback Autoscript for Oper. Downtime AutoScript for Rough Estimate Imp. Backlog Management Spare Part Integration Improve Job Planning Provide Ease-of-Use for Core System use Improve Workforce Productivity Evaluate Speed/ Perfor- mance Create Backlog Growth Report Perform Defect Elimination Setup Reliability Team Create Power Applications: • Defect Tracking • RCM Analysis Screen • WO Ranking Matrix • HSE Accident/Incident Tracking • PM Basic & Commitment Repository Formalize Core Team • Build Charter • Build RACI • Formalize WORM team • Create Business Rules • Build CMMS Definitions • Create Error Checks • Define Business Analyst • Maintain Punchlist • Solidify Vision/Mission • Create Posters • Setup Book Club Activate CMMS Functionality: • Type-Ahead • Prefix WO with “YY-” • Capture Actions Performed • Setup Capital Tool Tracking • Meter-based PMs Perform Precision Maint. Training Cost Avoidance Report Failed Component Component Problem Cause Code Setup Asset Install Date, Warranty Expiry, Replacement Cost TRM John Reeve Rev 1, 11/02/2017 AutoScript for Backlog Ranking Integrate MX PR to Oracle Incident Reporting Punchout Autoscript for Avg Ann Maint $$ Make Oracle WO required Setup Asset Cond. Capture Bus. Rule: CM Worktype for Repair Design-Build Pass-Down Report Setup SR Web Based Optimize O&M Costs with ROA Enhance Asset Reliability Road Map Understanding the end-game gives an organization significant competitive advantage. Organizations that deploy the best reliability- based maintenance practices provide the best availability at lower cost. Upper Mgmt Conduct Review LRP Present LRP to Stakeholders Conduct User Surveys CRL Accreditation
  • 22. J o h n R e e v e J o h n R e e v e J o h n R e e v e John.Reeve@TRMNET.COM maximo world Aug. 2018 Failure Modes to Failure Codes *** Short Course *** Benchmarking: An Essential Strategy for every CMMS Core Team Authors Breakfast – IMC 2017

Editor's Notes

  1. I believe in asset management. I suspect everyone here does also. But, what really is asset management? How do you extract "asset management" from your CMMS? If you could only choose one improvement initiative for the next year, what would that be? And what if it were possible to rank these improvement initiatives in terms of ROI, which one offers the largest potential return on investment? Last question: When someone says your data sucks, what are they usually referring to?
  2. Document Requirements Create Process Flows Gap Analysis Create Action Plan Core Team (Charter) & End Game Business Rules & Definitions Establish Error Checks Document Critical Procedures Create “Power User” training program Identify Maintenance Analyst Create Reliability Team Define Failure Analytic Implement Mobile Solution Perform Benchmarking Conduct Blended Training Attend Maximo World Obtain CRL Certifications Hire Planner/Scheduler Perform Criticality Analysis Perform RCM/PMO Analysis
  3. Defects will never stop. They are forever being introduced and perpetuated by ·         poor procedures and practices, ·         poor quality control and ·         poor management systems.   Unless you purposefully act to stop defect introduction, every new piece of equipment, every new part, every new person that joins your company bring with them defects and errors, to one day cause future failures.  How catastrophic those failures will be will depend on the internal controls you have in place in your organization to prevent and control them. You have to intentionally, proactively, with the future well-being of your business in mind ... put into place a strategy to eliminate and eradicate defects.
  4. ODR is a variant of TPM. Total Productive Maintenance is a strategy that emphasizes cooperation between operations & maintenance. The TPM goal is zero defects, zero accidents, zero breakdowns and an effective workplace design.
  5. Reliable companies have a competitive advantage due to best-in-class practices. This allows them to maintain a positive margin even in depressed market place. Lastly, a single, cohesive strategy that involves people, culture and excellence provides the best path for success.
  6. This may actually be more difficult than it seems, as some organizations may not have the history or background that lends itself to the support of a reliability program. This can be particularly true in situations where the organization has had a niche market or little or no previous competition with the products they produce. In the past, their customers would have to accept the reliability of the product, good or bad. As a consequence, the organization may have developed a mentality that tends to overlook the reliability of a product in favor of the "damn-the-torpedoes, full-steam-ahead" method of product development. As a result, reliability engineering methods and practices tend to be viewed as superfluous or even wasteful. "We don't need all of this reliability stuff, we'll just find the problems and fix them," tends to be the attitude in these circumstances. Unfortunately, this attitude often results in poorly-tested, unreliable products being shipped to customers. The first step in developing the necessary culture of reliability is to have the support of the organization's top management. Without this, the implementation of a reliability program will be a difficult and frustrating process. Overall, a reliability program stands the greatest chance of success if everyone in the organization understands the benefits and supports the techniques involved. Reliability is a term that has become more commonly used in the industry. Many organizations are using reliability to describe their predictive maintenance department. To me reliability has always encompassed the measurement of manufacturing efficiency and includes Operations, Maintenance, Engineering and Spare Part Stores as the major players. To prevent maintenance work from occurring is the right thing to do. Whatever name you give your maintenance program it will always be important to execute the fundamental elements of maintenance better and better. To prevent maintenance or maintenance prevention includes the following must do essential elements. Right equipment. Procurement of new equipment should be based on lowest Life Cycle Cost and include reliability and maintainability design. Lubrication. It is still one of the most important things to do well by trained people. Alignment must be done to a precision level with considerations to operating temperature, pipe strain, number of shims etc. Filtration of hydraulic fluids, lubrication oils, seal water for mechanical seals must be done to specified levels. Balancing must be done to precision level. Operating Practices are essential to prevent maintenance. Operators must understand how to operate equipment and the impact wrong operating practices have. E.g. how to start a pump, what happens to an electric motor if it is dirty or is frequently started. Redundant equipment should be shifted to operate same amount of hours etc.
  7. Fixed Time Maintenance is very seldom justified and often leads to over maintaining. Only if it is justified based on failure developing times and distribution of failures in time it can be cost effective to do.
  8. Pareto analysis is the best tool for determining where to start a RCM process. A good RCM implementation will result in maintenance actions, operator actions, training changes, procedural or process changes, engineering changes and conscious decisions to run some assets to failure. 1.1 Criticality Analysis – Determine critical systems. And within those systems, determine critical assets. 1.2 RCM Analysis -
  9. Pareto analysis is the best tool for determining where to start a RCM process. A good RCM implementation will result in maintenance actions, operator actions, training changes, procedural or process changes, engineering changes and conscious decisions to run some assets to failure. 1.1 Criticality Analysis – Determine critical systems. And within those systems, determine critical assets. 1.2 RCM Analysis -
  10. 10 ways to perform benchmarking: Asking others in the organization for their opinions on methods to improve. Conducting end-user surveys to stay in touch with working level. Conducting process audits to verify adherence. Staying in touch with latest technology. Visiting other sites/organizations to find industry best practices. Researching topics on internet; reading books on the subject. Attending user forums – including non software centric; listening-learning. Bringing in a local vendor who specializes in condition monitoring technologies. Bringing in a speaker for the day. Bringing in consultant to conduct week long site assessment.