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ISO 14001 Managers Training


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Nice overview of EMS for Management.

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ISO 14001 Managers Training

  1. 1. ABC Manufacturing ISO14001Manager/Supervisor’s TrainingByJames Charles, PESenior ConsultantEHS Management Strategies,
  2. 2. Why are we here?• Get ready for ABC’s ISO14001 RegistrationAudit• Provide managers/supervisors an overview of: ISO14001 Standard ABC’s Environmental Management System (EMS)• Define the Manager/Supervisor’s responsibilityfor the EMS and during the audit
  3. 3. Annual ReviewBoss: We’d like to develop your leadership skillsso we are putting you in charge of the ISO 14001Project
  4. 4. Why get ISO14001 Certified?• Our customers told us to!! JCI Others – GM, Ford, DiamlerChrysler, other• Minimize ABC’s impact on the environment• Improve ABC’s Environmental Performance• Reduce operational costs• Reduce risk of MDEQ/EPA enforcement
  5. 5. Why Do We Need EMS?Increased Environmental Regulations050,000100,000150,000200,000197019741978198219861990199419982002YearManhours1970 Clean Air Act (CAA)1972 Clean Water Act (CWA)1977 CAA & CWA1978 Toxic Sub Control Act (TSCA)1980 Resource Conservation &Recovery Act (RCRA)1982 Superfund1984 RCRA1985 TSCA1987 CWA1987 Community Right to Know Act1990 Pollution Prevention Act1990 CAA1997 CWA1997 RCRAPeriodic Monitoring & CAMChem Use InventoryISO 14000Comm Right to KnowCAA
  6. 6. Manager/Supervisor’sResponsibility• Know your EMS Policy Significant Aspects (especially in your area) Procedures/Work Instructions• Communicate to employees• Training• Keep records• Encourage employee involvement
  7. 7. 7Everyone Impacts theEnvironment• General trash• Spent aerosol cans• Welding fumes• Waste paint & solvents• Automotive exhaust• Paint spray emissions• Car wash water• Compressed air use• Electricity• Natural gas• Wastewater discharge• Storm water runoff• Storage tanks• Contaminated land
  8. 8. What is EHS Performance?Metric Measurement GoalInjuries/Illness Injuries DecreaseNear Miss Reports Report IncreaseHazardous Waste Pounds DecreaseRecycling Pounds IncreaseSolid Waste to LF Tons DecreaseElectrical Usage Kilowatts Decrease
  9. 9. Management Systems Magic• 1st– Write down everything you do• 2nd– Keep track of everything you do• 3rd– Spend time checking up on your self• Lastly – sit around and talk about what your doingEMS PixieDustImproved EHSPerformance
  10. 10. Certified Management SystemsRegistration to international standard by 3rdpartyregistrar.• Quality – ISO 9000, QS9000, TS16949• Environmental – ISO14001:2004• Health & Safety – OHSAS18001
  11. 11. Continuous ImprovementPerformanceTimeContinualImprovementAssurance(quality/environment/health andsafety)plan docheckact
  12. 12. Value of Third PartyCertification• Yes, it costs money!!• Independent review of your processes• Keep system active through surveillanceaudit process• Demonstration to external stakeholders– Customers, Bankers, Insurance Companies, Regulatoryagencies, Employees• Good Public Relations– Michigan Clean Corporate Citizens
  13. 13. ISO 14000• Overview of ISO 14000 Series Standards• Major Groups of Standard• ISO 14001 & 14004 - EMS• ISO 14010 to 14015 - Environmental Auditing• ISO 14031 - Environmental Performance Evaluation (EPE)• ISO 14021 - 25 - Environmental Labeling• ISO 14040 - 43 - Life Cycle Assessment (LCA)• ISO 14050 - Terms and Definitions• ISO 14060 - Environmental Aspects in Product Standards
  14. 14. Origin of ISO 14001• Origin of ISO 14001 Environmental ManagementSystem (EMS)• ISO is a Geneva-based organization of over 100countries• ISO International Organization of Standards• ISO 9000 (Quality Management Systems) was thefirst "Management Systems" standard and set thetemplate for ISO 14000• 1996 - Final International Standard - ISO 14001 and14004
  15. 15. ISO 14001:2004• Original ISO 14001:1996• Finalized November 15, 2004• 18 Month Transition Period• No new requirements – just providesclarifications• Audits after March 25, 2005 under newstandard
  16. 16. Similarities between ISO 9001and ISO 14001ISO 9000 (TS 16949) ISO 14001Quality Policy Environmental PolicyOrganization Structure and ResponsibilityManagement Representative Management Representative Requirementunder Structure and ResponsibilityTraining Training, Awareness and CompetenceDocument and Data Control Document ControlQuality System Procedures, ContractReview, Design Control, Purchasing,Process Control, Handling, Storage,Packaging, Preservation and Delivery,ServicingOperational ControlInspection and Testing, Control ofInspection, Measuring and TestEquipmentMonitoring and MeasurementCorrective and Preventive Action Non-Conformance and Corrective andPreventive ActionControl of Quality Records RecordsInternal Quality Audits Environmental Management SystemAuditsManagement Review Management Review
  19. 19. Environmental ManagementSystem Requirements4.1 GENERAL REQUIREMENTS4.2 ENVIRONMENTAL POLICY4.3 PLANNING4.3.1Environmental Aspects4.3.2 Legal and OtherRequirements4.3.3 Objectives, Targets, andEnvironmental ManagementPrograms4.4 IMPLEMENTATION ANDOPERATION4.4.1 Structure and Responsibility4.4.2 Training, Awareness andCompetence4.4.3 Communications4.4.4 EMS Documentation4.4.5 Document Control4.4.6 Operational Control4.4.7 Emergency Preparedness4.5 CHECKING AND CORRECTIVEACTION4.5.1 Monitoring and Measurement4.5.2 Evaluation of Compliance4.5.3 Nonconformance, Corrective andPreventive Action4.5.3 Records4.5.4 EMS Audit4.6 MANAGEMENT REVIEW
  20. 20. a) Establish a Policy Appropriate toActivities/Products/Servicesb) Commit to Continual Improvement andPrevention of Pollutionc) Commit to Legislative and Other Requirementsd) Set Framework for Objectives and Targetse) Documented, implemented, and maintainedf) Communicate to All Stakeholdersg) Available to the public4.2 Environmental Policy
  21. 21. ABC’s Environmental PolicyIt is the policy of ABC, Inc. a manufacturing company which produces mechanism typeassemblies for the automotive, furniture, and other industries to be a responsiblecorporate citizen in protecting the environment. In support of this policy, ABC iscommitted to:· Meeting and, where possible, exceeding applicable environmental regulatory,legal and other requirements.· Striving for continual improvement in environmental performance.· Minimizing the creation of waste, pollution and adverse impacts on theenvironment.· Managing processes, materials and people to reduce environmental impactsassociated with ABC Manufacturing activities.This Environmental Policy Statement applies to ABC manufacturing activities, whetherdirectly or indirectly involved with the manufacture of automotive components. It iscommunicated to all persons working for or on behalf of ABC and is available to thepublic.As an integral part of this Environmental Policy Statement, ABC pledges to implementand operate an ISO 14001 environmental management system that identifies andaddresses the significant environmental aspects of plant operations.Goals are set by the ISO 14001 team and reviewed annually by the undersignedmanagement.
  22. 22. Policy Commitments• Prevention of Pollution• Improve Continuously• Comply with Legal RequirementsRemember “PIC”
  23. 23. Prevention of PollutionPollution Prevention =Controlling Significant AspectsExterior HousekeepingPreventing SpillsSo yes, conserving electricity and recycling paper is “PollutionPrevention”
  24. 24. 4.3.1 Environmental Aspects/Impacts4.3.2 Legislated and Other Requirements.4.3.3 Objectives, Targets, and EnvironmentalManagement Programs (combine 4.3.3 &4.3.4)4.3 Planning (“PLAN”)
  25. 25. Activity / Aspect / ImpactAn Environmental Aspect refers to an element of our activities, products or services which canhave a beneficial or adverse impact on the environment (i.e., it is the cause of an impact such asan emission).A Significant Impact refers to the change which takes place in the environment as a result ofthe aspect (i.e., it is the effect of an emission such as the contamination of water).
  26. 26. Significant EnvironmentalAspectA significant environmental aspect isan environmental aspect that has orcan have a significant environmentalimpact…….These are ABC’s mostsignificant activities thatcan impact theenvironment
  27. 27. Key Question:What would happen if you lost control of theaspect?Under normal operating conditions?Under start-up conditions?Under emergency conditions?Aspects/ Impacts
  28. 28. Determining SignificanceIdentify allEnvironmentalAspects & ImpactsEvaluate for itsSignificanceSignificance CriteriaMinor AspectsKeeping RecordsSignificant AspectOperationalControl(CONTROLALL)Objectives &Target Setting(IMPROVESome)
  29. 29. ABC’s Significant Aspects• Electrical Usage• Cardboard Usage• Recycling• Oil Usage• Stormwater Run-off• Who determined these? We did!!
  30. 30. 30
  31. 31. Objectives and Targets(Improvement Goals)• Set Objectives and Targets to Prevent or Minimize the Impacts Quantifiable, Time-bound, Accountable Detailed Plan(s) to Accomplish Objectives & Targets must beDeveloped• Incorporate into Plant Business Plan Gives Environmental the Same Level of Visibility and Attention asOther Issues Establish Overall "Objectives” for the Reduction or Elimination ofEnvironmental Impacts - Increases Accountability• Improve Business & Environmental Performance byMeeting Objectives.& Targets
  32. 32. Environmental ManagementPrograms (Action Plans)• Program For Achieving Objectives &Targets• Every Objective & Target Must have a EMP• EMP Must Include: Responsible Party Means to Achieve Objectives & Targets Time-frame• Update If There Are New or Modified Site Activities
  33. 33. ABCs Environmental Goals• Reduce Electrical Usage• Reduce Cardboard Usage (More returnables)
  34. 34. 4.4.1 Define Roles, Responsibilities and Authorities4.4.2 Identify Training Needs, Ensure Awareness andAssess Competence4.4.3 Establish Procedures for Communicating with AllStakeholders4.4.4 Establish and Maintain Procedures for DocumentControl4.4.5 Establish Procedures for Document Control4.4.6 Establish Operational Control Procedures4.4.7 Establish Procedures for Emergency Response4.4 Implementation &Operation (“DO”)
  35. 35. Environmental ManagementRepresentative• Oversees the Day to Day EnvironmentalOperations• Coordinates Environmental Matters asAppropriate• Champions EMS Implementation• Should Report Directly to Plant Manager
  36. 36. ABC’s EMR• Environmental Management Representative Lori Smith• EMS Team Operations Mgrs., Lean Coordinator, FacilitiesSupervisor, QA Mgr., Eng. Mgr., FacilitiesSupervisor, Director of Operations• Responsible for Environmental Compliance Mickey Mouse - Facilities Sup.
  37. 37. • General Environmental Awareness Training Covers EMS Policy, System, Environmental Aspects &General Env. Awareness All Employees (Required by ISO 14001) Integrate with Routine Meetings (Monthly Safety Talks,Townhalls, Department Meetings) and Other AwarenessTechniques• Work Station / Operational Control Training Required for All Significant Activities Aware of the Significant Impacts of Their Work Activitiesand the Environmental Benefits of Improved PersonalPerformance Key area for Managers/SupervisorsTraining
  38. 38. • Regulatory - Mandated Functional EnvironmentalTraining Training You Should Already be Doing - Current Requirement Training Required by Law (RCRA, SPCC, etc.) Specific Employees Required by Their Job Assignment toHave this Training• Emergency Plan Training Training You Should Already by Doing - Current Requirement Training Required by Corporate and (possibly) Law All Employees (Some Employees May Require More DetailTraining)Training
  39. 39. • Internal Auditor Training Develops Skills Needed to Prepare For & Conduct anEffective EMS Assessment One Time Training Requirement• Contractor / Supplier Orientation EMS Fundamentals and Facility Environmental Policy Selected Contractors Whose Work Could Affect theFacility’s Environmental Regulatory Status or Performance(ie., Paint Supplier, Waste Hauler, etc.) Key area for Managers/SupervisorsTraining
  41. 41. 4.4.6 Operational Control• Required for all significant aspects (Activities)• Procedure/Work Instruction Designed to“Control” the activity• All people involved in the activity need to betrained and this should be documented
  42. 42. ABC’s Operational ControlSignificant Aspect ControlElectrical Usage Procedure/EMPCardboard Usage Procedure/EMPOil Disposal ProcedureStormwater Run-Off Procedure, SWPPP, PermitRecycling Procedure/Signage
  43. 43. 4.4.7 Emergency Preparedness• All managers/supervisors need to know what to do inthe event of an emergency Spill, Fire, etc.• Auditor will ask manager/supervisors and employeeshow they would respond to an emergency Could be as simple as “I’d notify my manager and leave thearea”• Standard requires that emergency preparedness plansbe review after any incedint• Emergency Preparedness plans need to be testedannually
  44. 44. 4.5.1 Measurement - Maintain and CalibrateMonitoring Equipment4.5.2 Evaluation of Compliance4.5.3 Nonconformity, corrective (CARs) &preventative actions (PARs)4.5.4 Control of Environmental Records4.5.5 Establish and Maintain Internal EMSAudits4.5 Checking an CorrectiveAction (“CHECK”)
  45. 45. ABC’s Internal EMS Auditors• Joe• Kathy• Beth• Mike
  46. 46. 4.6 Management and Review (“ACT”)• Establish Procedures for SeniorManagement Review of EMS• Contemplate Changes to the System• Contemplate Actions to Effect Changes• Keep the System Relevant to Your Needs• Keep Minutes of Review Meetings
  47. 47. Implementation Process• Step 1 – Implementation Planning• Step 2 - COMMUNICATE• Step 3 – Aspects / Impacts Evaluation• Step 4 – Draft Objectives and Targets, and EMP’s• Step 5 – Write Environmental Policy• Step 6 – Identify Training Needs and Develop Training Plan• Step 7 – Write EMS Procedures and Operational Control• Step 8– Implement Document Control• Step 9 – Internal Audits• Step 10 - Management Review• Step 11– Registration Audit - Celebrate
  48. 48. ABC’s ISO14001 Audit• Registrar NSF• March 27 – Document• April 15 – Pre-Assessment• May 12-15 – Registrations Audit• 60 days to closeout corrective actions• ISO14001 Certification Awarded
  49. 49. Prior to the Audit• Review Policy/PIC• Know Significant Aspects (especially in yourarea)• Review Environmental Goals• Review Procedures/documentation• Let employees know about audit• Review information with employees• Quiz Employees
  50. 50. During the Audit• Greet Auditors has they pass through plant• Answer questions directly and completely• Do not hide information• REMEMBER The auditor has to find things to write up as CARs(they feel it is their job) The auditor wants to approve ABC for registration
  51. 51. Now what do I do?• Get to know your EMS Policy – Remember PIC Procedures Significant Aspects Improvement Goals (Environmental)• Communicate Policy/PIC to all employees• Conduct General Awareness Training• Give employees overview of what to expect forthe Audit
  52. 52. EHS Management Strategies, LLC• ISO 14001 and OHSAS Certification Support Training and Procedure Writing• Internal Auditing – ISO14001, TS16949,OHSAS18001• SPCC and SWPPP Plans / Certification• DOT / RCRA (hazardous waste) Training –49CFR172 and 40CFR265• Spill Response Training• Compliance Auditing (Legal & other)• Air & Water Permitting / Reporting
  53. 53. Presented by:James Charles, PE, CPGPrincipal ConsultantEHS Management Strategies(616) 666-5490www.ISO14001-Training.comCall us today!!