1. ELVIRA SPRIGGS
3578 Powder Mill Rd Beltsville, MD 20705
E ​elviraspriggs@gmail.com
C 240.565.9700
SUMMARY OF QUALIFICATIONS:
● Driver​; ​Performs pre-trip and post-trip inspections of assigned vehicle; sets correct destination and route
signs
Picks up and discharges passengers at scheduled locations safely
Accurately completes all reports
Adheres to all regulations related to the Americans with Disabilities Act (ADA)
● Medical Assistant; ​skilled in taking patients’ vital signs such as blood pressure, temperature, height, and
weight as well as collecting specimen. Demonstrated customer service skills while interacting with patients,
families, and visitors.
● Phlebotomy​; Venipuncture & Capillary Puncture, blood collection & safety handling, blood specimen
storage, quality assurance and controls, patients & donor care, and medical records review.
● Direct Support​; provide services to children & adults with developmental disabilities, as well as the
elderly. Helped consumers’ live happy, healthy, and fulfilling lives. Assist with living skills development,
health maintenance and medication administration, personal care, and behavioral development.
● Residential Counselor​; Assist with housekeeping duties in youth living areas. Ensure safe environment
for fellow employees and residents. Discipline clients and recommend or initiate other measures to
control behavior.
PROFESSIONAL EXPERIENCE
Driver/Operator
● Performs pre-trip and post-trip inspections of assigned vehicle; sets correct destination and route signs
● Operates various types of vehicles, as assigned, safely, in all types of weather and traffic conditions,
according to printed passenger schedules and Operators schedules
● Arrives and signs in on time; works hours as scheduled; wears clean, neat uniforms
● Picks up and discharges passengers at scheduled locations safely; regulates heating and ventilating
equipment on the bus for the comfort of passengers
● Collects proper cash fares, following fare collection procedures
● Reports all accidents, incidents, or unusual occurrences to dispatch office immediately; submits written
reports on accidents, incidents or unusual occurrences as required
● Accurately completes all reports
Follows rules and regulations of the Company
● Adheres to all regulations related to the Americans with Disabilities Act (ADA); assists passengers as
needed, to enter and exit vehicle safely; correctly operates wheelchair lift with proper safety restraints as
requested by the customer
● Provides transit information to passengers as needed
Elvira Spriggs

2. Phlebotomist
● Stocked and kept station area clean.
● Greeted and verified patient personal information.
● Gathered proper equipment to perform accurate procedures.
● Labeled and initials specimen tubes and stored it accordingly.
● Used universal precaution.
Direct Support
● Supervised the daily functions of individuals.
● Did group teaching and engaged clients within community actives.
● Helped prompt or maintained daily knowledge of money management, hygiene, catheter changing,
personal demographics, clerical, computer skills, and communication, etc.
● Mediated interpersonal problems between individual and monitored individuals’ behavior and progress to
ensure goals were met.
● Implemented ideas to the individual’s new Individual Plan as individual completed old goals.
● Attended and participate in minatory meetings.
● Completed mandatory training and participated in team and agency events.
Residential Counselor
● Mediated interpersonal problems between consumers.
● Conducted rounds to ensure consumers and environment are safe and secure.
● Developed individualized plans according to consumers’ aptitude, education, and physical abilities.
● Monitored and record consumers’ behavior and progress to ensure goals are met.
● Facilitated routine grocery shopping, cooking and cleaning.
● Kept accurate record keeping of consumers’ Individual Plan, time sheets, petty cash, and vehicle log, etc.
● Developed new Individual Plan as consumers completed old goals
Home Health Aide
● Maintained records of patient care, vital signs, condition, and progress.
● Provided help with moving patients in and out of beds, baths, wheelchairs on and off bedpan, etc.
● Entertained, converse, or read aloud to patients to keep them mentally healthy and alert.
● Directed patients in simple prescribed exercises or in the use of braces or artificial limbs.
Clerical
● Answered telephones, direct calls and take messages.
● Operated voice mail systems, photocopier and fax machine.
● Maintained, update, review, files, and other documents upon request.
Elvira Spriggs

3. WORK EXPERIENCE
Driver/Operator
Transdev
Hyattsville,MD
06/15-09/15
Residential Counselor
C.H.I. Center Inc.
Silver Spring, MD
06/13-10/13
Phlebotomist
VA Medical Center
Washington, Dc
3/13-4/13
Direct Support/Training Specialist
New Horizon Supported Service
Upper Marlboro, MD
10/11-08/12
Server
The Globe & Laurel, Ltd.
Stafford, VA
07/11-07/11
Residential Counselor
Spaulding P.R.A.Y
Syracuse, NY
03/07-06/09
Home Health Aide
St. Camillus Home Care
Syracuse, NY
01/06-02/07
Cashier
Burger King
Syracuse, NY
08/06-01/07
EDUCATION & TRAINING
VA Medical Center​; ​3/20013-4/2013
Medtech College; 09/2012- 04/2013
Prince George’s Works Job Readiness Program
Elvira Spriggs