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Sierra Mitchell
Summa
ry
21419 Hannover Pines Dr.
Spring, TX 77388
Cell: 318-277-3857
Email -
Sierramitchell0428@gmail.com
Patient Care Technician with experience serving chronically ill patients, including assisting with daily
living activities and household tasks. Patient and highly compassionate.
Highlights
• Expert at HIPPA policy
• Quick problem solver
• Knowledge of ICD 9 and10
• Understands mobility assistance needs
• Calm and level-headed under duress
• Cheerful and energetic
Experience
Healthcare Customer Service Representative
October 2014 to Present
Sutherland Global –Alexandria, LA
•Accepts inbound calls
•Schedules medical appointments
•Maintain patient confidentiality in accordance with HIPPA laws
•Provides status updates for medical authorizations
•Codes authorizations using IDC 9 and ICD 10
•Informs providers of approved Current Procedural Terminology (CPT) codes
Nanny
August 2011 to May 2014
Green Family - Alexandria, LA
Redirected children to encourage safe, positive behaviors.
Organized activities that developed children's physical, emotional and social growth.
Helped facilitate indoor and outdoor play.
Physically and verbally interacted with children throughout the day.
Made nutritious snacks and meals for 2 children.
Created daily lesson plans for activities.
Established and maintained a safe play environment for the children.
Taught children personal care behaviors, including toilet training and feeding.
Personal Care Technician
May 2013 to October 2013
Pecan Grove Training Center - Alexandria, LA
Observed and documented patient status and reported patient complaints to the case manager.
Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp
stimulation.
Assisted with adequate nutrition and fluid intake.
Facilitated games and other activities to engage clients.
Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.
Positioned residents for comfort and to prevent skin pressure problems.
Cleaned and organized patients' living quarters.
Provided transportation, assistance and companionship to clients.
Provided transportation, assistance and companionship to clients.
Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
Comforted patients and provided them with reassurance and encouragement.
Promoted personal and co-worker safety.
Charted daily information on the residents such as mood changes, mobility activity, eating percentages,
and daily inputs and outputs.
Education
GED : General Studies, 2014
Louisiana Technical School - Alexandria, LA, US

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Sierra Mitchell.

  • 1. Sierra Mitchell Summa ry 21419 Hannover Pines Dr. Spring, TX 77388 Cell: 318-277-3857 Email - Sierramitchell0428@gmail.com Patient Care Technician with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Highlights • Expert at HIPPA policy • Quick problem solver • Knowledge of ICD 9 and10 • Understands mobility assistance needs • Calm and level-headed under duress • Cheerful and energetic Experience Healthcare Customer Service Representative October 2014 to Present Sutherland Global –Alexandria, LA •Accepts inbound calls •Schedules medical appointments •Maintain patient confidentiality in accordance with HIPPA laws •Provides status updates for medical authorizations •Codes authorizations using IDC 9 and ICD 10 •Informs providers of approved Current Procedural Terminology (CPT) codes Nanny August 2011 to May 2014 Green Family - Alexandria, LA Redirected children to encourage safe, positive behaviors. Organized activities that developed children's physical, emotional and social growth. Helped facilitate indoor and outdoor play. Physically and verbally interacted with children throughout the day. Made nutritious snacks and meals for 2 children. Created daily lesson plans for activities. Established and maintained a safe play environment for the children. Taught children personal care behaviors, including toilet training and feeding. Personal Care Technician May 2013 to October 2013 Pecan Grove Training Center - Alexandria, LA Observed and documented patient status and reported patient complaints to the case manager. Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation. Assisted with adequate nutrition and fluid intake. Facilitated games and other activities to engage clients. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs. Positioned residents for comfort and to prevent skin pressure problems. Cleaned and organized patients' living quarters.
  • 2. Provided transportation, assistance and companionship to clients. Provided transportation, assistance and companionship to clients. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Comforted patients and provided them with reassurance and encouragement. Promoted personal and co-worker safety. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Education GED : General Studies, 2014 Louisiana Technical School - Alexandria, LA, US