Each new version of your product is a protracted battle with a final volley at your customers. In the end, victory is always brought to you by your soldiers. Taken this into account, each sergeant should consider the following when training soldiers: - What is required (//or expected) from newcomers? - How to turn isolated soldiers into a troop, which is always ready for long a siege as well as a short blitzkrieg? - How to stay a commander without officers’ epaulets? A Lead, who destroyed one troop and trained three others will answer all these questions and many more.