The document provides 5 steps for improving an organization's hiring process using design thinking: 1) Make the process user-centered by focusing on skills rather than qualifications, 2) Adopt a collaborative approach by moving away from silos, 3) Redefine job descriptions to incorporate talent personas and robust assessments, 4) Measure and improve the process using analytics to understand changes, and 5) Build relationships with existing and potential employees to create a sustainable talent pool. Design thinking is presented as a disciplined problem-solving method that can help HR reshape how it works to ensure positive employee interactions.

1. PUT A SMILE ON YOUR APPLICANT’S FACE
SIMPLE WAYS TO HIRE BETTER!

2. To succeed, organizations need to
make their hiring process simpler.
The area of recruitment needs
creative re-imagination that truly
‘connect’ with talent.

3. 5 DEFINE
EMPATHIZE IDEATE
TEST
PROTOTYPE
Simple
Steps to
Recruitment
via Design
Thinking

4. 1. Make the process user-centered
Focus on hiring the right skill rather than the right qualification.

5. 2. Adopt a collaborative approach
Move away from working in silos - to more sharing,
partnering and cooperation.

6. 3. Redefine the JD creation process to incorporate Talent Personas
What is required to do a job well and enhance this with
an assessment that is robust.

7. 4. Measure and improve
Use analytics to understand the status quo, make necessary
changes and measure again to understand the true value of the
change.

8. 5. Build relationships
With existing employees and develop relationships with potential
employees to create a sustainable talent supply.

9. Design Thinking is a disciplined method of problem-solving –finding
the method in the madness. It provides an opportunity for HR to
reshape how it works to ensure positive employee interactions.

10. THANK YOU