This document discusses the evolution of emergency communications from traditional phone calls to next generation 112 (NG112) systems and the PEMEA consortium. It describes how early emergency systems relied on phone calls but did not support those unable to call. NG112 aims to support all types of communication over internet protocol, including voice, text, location and user data. The PEMEA consortium provides standards-based advanced emergency services like chat, video calls and file sharing that can roam internationally and interconnect with NG112 systems, providing benefits to both callers and emergency responders.

1. PEMEA and NG112 Shared Services
EENA Conference October 2021
James Winterbottom

2. In the beginning
PSAPs
The telephone made it easy to
contact emergency services,
find a phone and call.
(location known by your calling
number)
TELEPHONES

3. In the beginning
PSAPs
The telephone made it easy to
contact emergency services,
find a phone and call.
(location known by your calling
number)
TELEPHONES
The mobile phone was even easier to
use, just reach into your pocket.
(You better know where you are
though)

4. Hold on, what if…..
What if I can’t
hear or speak

5. Hold on, what if…..
What if I can’t
hear or speak
FAX

6. Hold on, what if…..
What if I can’t
hear or speak
FAX
TELETYPE

7. Hold on, what if…..
What if I can’t
hear or speak
FAX
TELETYPE
GET A FRIEND

8. Hmmmmm!!!!
Let’s evolve to NG112
All Internet Protocol
Capable of Voice, Text, Location, user information
All singing, all dancing, equal access for all.
112
PSAP 1
PSAP 2
BCF
ESRP
ECRF
BCF
ECRF
LNG LIS

9. Hmmmmm!!!!
Let’s evolve to NG112
All Internet Protocol
Capable of Voice, Text, Location, user information
All singing, all dancing, equal access for all.
112
AMAZING!
PSAP 1
PSAP 2
BCF
ESRP
ECRF
BCF
ECRF
LNG LIS

10. Hmmmmm!!!!
Let’s evolve to NG112
All Internet Protocol
Capable of Voice, Text, Location, user information
All singing, all dancing, equal access for all.
112
AMAZING!
How do I connect to it?
PSAP 1
PSAP 2
BCF
ESRP
ECRF
BCF
ECRF
LNG LIS

11. Easy.. You just use your device and … ummmm….
Hello!!!
The ”V” stands for VOICE not video!

12. Easy.. You just use your device and … ummmm….
Hello!!!
The ”V” stands for VOICE not video!
Text and Video?

13. Easy.. You just use your device and … ummmm….
Hello!!!
The ”V” stands for VOICE not video!
No, that requires Rich
communication service (RCS)
Text and Video?

14. Easy.. You just use your device and … ummmm….
Hello!!!
The ”V” stands for VOICE not video!
No, that requires Rich
communication service (RCS)
Text and Video?
But what about me?

15. Easy.. You just use your device and … ummmm….
Hello!!!
The ”V” stands for VOICE not video!
No, that requires Rich
communication service (RCS)
Sorry, not happening
Text and Video?
But what about me?

16. What if we..?
HEARING AND SPEECH IMPAIRED COMMUNITY
Unfair Left behind again! 20 minutes to answer my call!

17. What if we..?
HEARING AND SPEECH IMPAIRED COMMUNITY
Unfair Left behind again! 20 minutes to answer my call!

18. What if we..?
HEARING AND SPEECH IMPAIRED COMMUNITY
Unfair Left behind again! 20 minutes to answer my call!
What about some
super cool Apps?

19. What if we..?
HEARING AND SPEECH IMPAIRED COMMUNITY
Unfair Left behind again! 20 minutes to answer my call!
YEAH! Text, Video for sign
language, file sharing.
What about some
super cool Apps?

20. What if we..?
HEARING AND SPEECH IMPAIRED COMMUNITY
Unfair Left behind again! 20 minutes to answer my call!
YEAH! Text, Video for sign
language, file sharing.
What about some
super cool Apps?
AWESOME!

21. Just think of where I can go now….
I will take my App with me to
the South of France

22. Just think of where I can go now….
I will take my App with me to
the South of France
I AM SORRY
BUT NO
It only works for where we built it

23. Just think of where I can go now….
I will take my App with me to
the South of France
@#$%&*
Well that isn’t very useful!
I AM SORRY
BUT NO
It only works for where we built it

24. We have you covered with PEMEA!

25. We have you covered with PEMEA!
We were invented to ROAM

26. We have you covered with PEMEA!
We were invented to ROAM
Security at our core

27. We have you covered with PEMEA!
We were invented to ROAM
Security at our core
Advanced services:
• Chat, RTT
• Audio_Video
• File exchanges
• Accurate location
• User information

28. We have you covered with PEMEA!
We were invented to ROAM
Security at our core
Standards-based
Advanced services:
• Chat, RTT
• Audio_Video
• File exchanges
• Accurate location
• User information

29. We have you covered with PEMEA!
AWESOME!
We were invented to ROAM
Security at our core
Standards-based
Advanced services:
• Chat, RTT
• Audio_Video
• File exchanges
• Accurate location
• User information

30. A consortium of diverse parties with a common goal
• International roaming
• Multi-party Real-Time Text
• Multi-party Instant Message
(Chat) with real-time translation
• Multi-party Audio_Video calling
• File sharing; photos, videos, files,
maps
• Secure
• Privacy
CONSORTIUM
Connecting internet apps to emergency services
Core Services
Set of Advanced Services
PSAP
112
Emergency callhandling &
dispatchcenter

31. Already interworking with NG112 :- TS 103 755 (WIP)
• Multiple deployments
• PEMEA and NG112 share:
• The routing node (ECRF)
• The location node (LIS)
• The PSAP call Queue

32. Already interworking with NG112 :- TS 103 755 (WIP)
• Multiple deployments
• PEMEA and NG112 share:
• The routing node (ECRF)
• The location node (LIS)
• The PSAP call Queue
• Voice services delivered through NG112
• Advanced services delivered through PEMEA

33. Already interworking with NG112 :- TS 103 755 (WIP)
• Multiple deployments
• PEMEA and NG112 share:
• The routing node (ECRF)
• The location node (LIS)
• The PSAP call Queue
• Voice services delivered through NG112
• Advanced services delivered through PEMEA
• Winners:
o PSAPs :- can deliver voice and advanced services
o Callers :- can communicate quickly and natively
o Network Operators :- only implement what they need for core business
o First responders :- access to crucial situation awareness information

34. Learn more!
Visit the PEMEA consortium webpage at
www.pemea.help
CONSORTIUM
Connecting internet apps to emergency services
Come to the Deveryware stand

35. James Winterbottom
Chief Architect and Product Manager for
Deveryware Emergency Solutions
James.winterbottom@deveryware.com
Mobile: +61 448 266 004