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Jeromy Markwort
PACIFIC NORTHWEST NATIONAL LABORATORY
A conversation of data, process and agriculture – www.aprecs.com/agx
AGx© ApRecs. Trademarks property of their owners.
1-888-610-4230 - Published: Winter 14/15
Vertical Integration Drives The Need ForVertical Integration Drives The Need ForVertical Integration Drives The Need ForVertical Integration Drives The Need For
Standardized Work & Enables ImprovementStandardized Work & Enables ImprovementStandardized Work & Enables ImprovementStandardized Work & Enables Improvement
How vertical integration drives the need for
Standardized Work and enables improvement
JEROMY MARKWORT – LEAN COACH, PACIFIC NORTHWEST NATIONAL
LABORATORY
December 16, 2014 45
AGx Three Rivers Convention Center Kennewick, WA
December 1st 2014
jeromy@pnnl.gov
@jmarkwort
PNNL-SA-106947
Background
Vertical integration example
Challenges
Shift from Manage By Objectives to Manage By Means with focus on
staff development
Understand “OK” vs. “Not OK”
Grasp the situation
Standardize
Coach staff to ID opportunities for improvement
PDCA for the win
December 16, 2014 46
Outline
The vertically integrated apple pie
Golden Delicious apples
No worms
Ripe
Un-blemished
Clean
Firm
Consistent size/taste
How do we think from our customers’ needs
backward, not from our assets forward?
–Steve Bell
What are the challenges?
Making sure what we make is
what they want
12/16/2014 49
Rework
12/16/2014 50
Making sure what we make is
what they want
We must first have a shared
understanding of "OK," "Not
OK"
UNDERSTAND THE DIRECTION
Where are we today?
UNDERSTAND THE GAP
You can't get there from here…
HOW DO WE GET THROUGH UNCERTAINTY TO OUR GOAL?
Standardize our processes in
order to deliver consistent
results
Standard Work
Vs.
Documentation
DATA AND FACTS
Not scrapbooking
for the business!
Standardized Work as the
"current best known way to do
the work”
December 16, 2014 56
Once our process has been
stabilized/standardized, now
look to improve
What are the obstacles?
What are the opportunities for
improvement?
December 16, 2014 58
Manage By Objectives
to
Manage By Means
Experimentation: Shewhart Cycle
60
Title
Plan
Do
Check Adjust
A3 thinking
Books
Lean Thinking, Womack and Jones
Toyota Kata, Rother
The Lean Startup, Ries
2 Second Lean, Akers
Videos
Meals Per Hour, Toyota helps a food bank improve efficiency
Lean is simple, Paul Akers
December 16, 2014 61
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Vertical Integration Drives Need for Standardized Work & Enables Improvement

  • 1. Jeromy Markwort PACIFIC NORTHWEST NATIONAL LABORATORY A conversation of data, process and agriculture – www.aprecs.com/agx AGx© ApRecs. Trademarks property of their owners. 1-888-610-4230 - Published: Winter 14/15 Vertical Integration Drives The Need ForVertical Integration Drives The Need ForVertical Integration Drives The Need ForVertical Integration Drives The Need For Standardized Work & Enables ImprovementStandardized Work & Enables ImprovementStandardized Work & Enables ImprovementStandardized Work & Enables Improvement
  • 2. How vertical integration drives the need for Standardized Work and enables improvement JEROMY MARKWORT – LEAN COACH, PACIFIC NORTHWEST NATIONAL LABORATORY December 16, 2014 45 AGx Three Rivers Convention Center Kennewick, WA December 1st 2014 jeromy@pnnl.gov @jmarkwort PNNL-SA-106947
  • 3. Background Vertical integration example Challenges Shift from Manage By Objectives to Manage By Means with focus on staff development Understand “OK” vs. “Not OK” Grasp the situation Standardize Coach staff to ID opportunities for improvement PDCA for the win December 16, 2014 46 Outline
  • 4. The vertically integrated apple pie Golden Delicious apples No worms Ripe Un-blemished Clean Firm Consistent size/taste How do we think from our customers’ needs backward, not from our assets forward? –Steve Bell
  • 5. What are the challenges?
  • 6. Making sure what we make is what they want 12/16/2014 49
  • 7. Rework 12/16/2014 50 Making sure what we make is what they want
  • 8. We must first have a shared understanding of "OK," "Not OK" UNDERSTAND THE DIRECTION
  • 9. Where are we today? UNDERSTAND THE GAP
  • 10. You can't get there from here… HOW DO WE GET THROUGH UNCERTAINTY TO OUR GOAL?
  • 11. Standardize our processes in order to deliver consistent results
  • 12. Standard Work Vs. Documentation DATA AND FACTS Not scrapbooking for the business!
  • 13. Standardized Work as the "current best known way to do the work” December 16, 2014 56
  • 14. Once our process has been stabilized/standardized, now look to improve
  • 15. What are the obstacles? What are the opportunities for improvement? December 16, 2014 58
  • 18. Books Lean Thinking, Womack and Jones Toyota Kata, Rother The Lean Startup, Ries 2 Second Lean, Akers Videos Meals Per Hour, Toyota helps a food bank improve efficiency Lean is simple, Paul Akers December 16, 2014 61 Resources