1. Imagine voicemail being one of the most powerful tools at a company's disposal. Imagine voicemail,
not just as a voice messaging retrieval point, but as one of the driving forces that keeps a company
moving forward. Imagine voicemail giving one the ability to get or stay connected with anyone, at any
location and from any communication device.
These are just a few examples of the possibilities smart voicemail technology provides.
By implementing the capabilities of unified messaging, voicemail has more potential than ever
before. Rather than a mere recording system that only stores audio files, smart voicemail allows one
more ability to stay connected and more mobility options so one can retrieve and send messages from,
virtually, anywhere.
With smart voicemail, one can keep in touch through a cell phone, an office phone, an email
address or even through a computer from the same location. One can seamlessly integrate these
technologies to connect with the world around them in a way that is customized for one's personal
preferences from anywhere.
Plus, smart voicemail gives the user more power to perform a wider variety of tasks.
This technology can serve as a caller ID, of sorts, by voice announcing the caller. This is a safer
alternative to picking up the phone and reading the caller ID on the screen if, for instance, one is
driving. Of course, this feature also gives one the option of opting out of answering the call if one
doesn't want to speak to that particular caller.
One can listen to messages, record greetings or create and forward messages to other phones,
voicemails and even email addresses as an mp3 attachment. One can listen to voicemail messages on
their computer whilst surfing the Web! Smart voicemail can even give callers the option of being
routed to another number (a home phone, for example) if they cannot reach you.
Smart voicemail can be a very powerful tool for businesses. With the vast amount of messaging
capabilities at the user's fingertips, one can generate leads, schedule meetings or send recorded voice
messages to a large group of people (employees or customers, for example).

2. Now, isn't that smart?
Joel Black is the President of Diamond Voice, a provider of voicemail, virtual office PBX, third
party verification and virtual phone booth services. For more information regarding smart voicemail,
visit their website at www.diamondvoice.com.