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www.xo.com/connect




                                    XO® Connect – A Multi-Modal
                                    Mass Notification Service
                                    Keep your employees informed, involved and connected
                                    by making XO Connect a part of your organization’s
                                    communications and business continuity plans.




WHAT TYPES OF SITUATIONS            In an era of restrictive budgets, organizations are
ARE IDEAL FOR XO® CONNECT?          increasingly seeking reliable, cost-effective tools to deliver
                                    proactive, timely communications to their employees.
                                    XO® Connect is a multi-modal, mass notification service
Urgent Situations
                                    that allows you to communicate to your employees, or
                                    other key audiences, wherever they may be, especially in
Weather-Related Closings            urgent situations when real-time communications
                                    are essential.
Time Sensitive Operational
Messages
                                    XO Connect enables your organization’s leaders and
                                    other authorized users to record, schedule, send and track
Customer Service Issues             thousands of voice, email, and text messages in minutes.
                                    You can send an unlimited number of messages to staff,
Employee Motivation & Incentives    suppliers, volunteers, or customers (or any combination
                                    of these groups) via voice, text messages, and email. The
                                    messages may be sent to mobile phones, web-enabled
Administrative Announcements &
                                    PDAs, landlines, email addresses and TTY/TDD devices
Last Minute Schedule Changes
                                    using either a telephone only or a telephone and computer
                                    connected to the Internet. They can be sent immediately
Interactive Employee Surveys        or scheduled for delivery at a later time.




FOR MORE INFORMATION, CONTACT XO AT 877.654.XOCONNECT OR VISIT WWW.XO.COM/CONNECT
www.xo.com/connect




    HOW DOES XO® CONNECT WORK?

    Simply log on to our secure website, call a toll-free number to record a personalized message (including
    a text message, if desired), select the individuals, group(s) or geographic area you wish to target with
    your message, select the delivery time and date, and click “Done” to send the message. Your message is
    then sent to the targeted audience within minutes.




1                                          2                                            3
                                                           Individuals                                  Cell Phone                      Text/SMS

                                                                                                        Work/Home Phones                Email
                                                           Group(s)
                                                                                                        PDA/Pagers                      CAP
                                                           Via Map
                                                                                                        Networked Signage               TTY

    Create message                               Pick recipients                              Send messages to thousands in minutes




    What is XO® Connect?                                                                      How do I know the message was delivered?


    XO® Connect is a Software as a Service (SaaS)                                             For voice messages, results of the
    application which seamlessly integrates                                                   transmission to each individual phone number
    with the technology you use now. Most                                                     (Live Delivery, Voice Mail, Bad Telephone
    importantly, you will benefit from our superior                                            Number, Busy, Fast Busy, or No Answer)
    call routing and load-balancing capabilities.                                             are reported back via email and stored in
    XO Connect is not a blended system requiring                                              each user’s account log for future reference.
    an auto-dialer or shared phone lines -- every                                             There is also a streamlined system for critical
    message sent is routed through our fully                                                  situations that allows users to record and
    managed SaaS solution.                                                                    send a message using a touch-tone telephone.
                                                                                              Messages may also be sent via SMS text
                                                                                              messaging and email.



    How much does XO® Connect service cost?                                                   What type of support can I expect from XO®?


    XO Communications offers XO Connect at                                                    Because XO Connect operates as a fully
    a low, recipient-based annual subscription                                                managed SaaS application, organizations can
    fee, for unlimited messaging. There are no                                                deploy a complete mass notification system
    additional charges for calls, technical support,                                          quickly and easily. The service includes the
    additional phone lines, maintenance or                                                    backing of dedicated Client Care specialists
    training, and you will not incur long-distance                                            who assist with training, recipient data
    charges. Multiple departments can share use                                               import, technical support, and messaging best
    of the service.                                                                           practices throughout the life of the contract.


    XO, the XO design logo, XO Connect, and all related marks are registered and unregistered trademarks of XO Communications.

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XO Connect

  • 1. www.xo.com/connect XO® Connect – A Multi-Modal Mass Notification Service Keep your employees informed, involved and connected by making XO Connect a part of your organization’s communications and business continuity plans. WHAT TYPES OF SITUATIONS In an era of restrictive budgets, organizations are ARE IDEAL FOR XO® CONNECT? increasingly seeking reliable, cost-effective tools to deliver proactive, timely communications to their employees. XO® Connect is a multi-modal, mass notification service Urgent Situations that allows you to communicate to your employees, or other key audiences, wherever they may be, especially in Weather-Related Closings urgent situations when real-time communications are essential. Time Sensitive Operational Messages XO Connect enables your organization’s leaders and other authorized users to record, schedule, send and track Customer Service Issues thousands of voice, email, and text messages in minutes. You can send an unlimited number of messages to staff, Employee Motivation & Incentives suppliers, volunteers, or customers (or any combination of these groups) via voice, text messages, and email. The messages may be sent to mobile phones, web-enabled Administrative Announcements & PDAs, landlines, email addresses and TTY/TDD devices Last Minute Schedule Changes using either a telephone only or a telephone and computer connected to the Internet. They can be sent immediately Interactive Employee Surveys or scheduled for delivery at a later time. FOR MORE INFORMATION, CONTACT XO AT 877.654.XOCONNECT OR VISIT WWW.XO.COM/CONNECT
  • 2. www.xo.com/connect HOW DOES XO® CONNECT WORK? Simply log on to our secure website, call a toll-free number to record a personalized message (including a text message, if desired), select the individuals, group(s) or geographic area you wish to target with your message, select the delivery time and date, and click “Done” to send the message. Your message is then sent to the targeted audience within minutes. 1 2 3 Individuals Cell Phone Text/SMS Work/Home Phones Email Group(s) PDA/Pagers CAP Via Map Networked Signage TTY Create message Pick recipients Send messages to thousands in minutes What is XO® Connect? How do I know the message was delivered? XO® Connect is a Software as a Service (SaaS) For voice messages, results of the application which seamlessly integrates transmission to each individual phone number with the technology you use now. Most (Live Delivery, Voice Mail, Bad Telephone importantly, you will benefit from our superior Number, Busy, Fast Busy, or No Answer) call routing and load-balancing capabilities. are reported back via email and stored in XO Connect is not a blended system requiring each user’s account log for future reference. an auto-dialer or shared phone lines -- every There is also a streamlined system for critical message sent is routed through our fully situations that allows users to record and managed SaaS solution. send a message using a touch-tone telephone. Messages may also be sent via SMS text messaging and email. How much does XO® Connect service cost? What type of support can I expect from XO®? XO Communications offers XO Connect at Because XO Connect operates as a fully a low, recipient-based annual subscription managed SaaS application, organizations can fee, for unlimited messaging. There are no deploy a complete mass notification system additional charges for calls, technical support, quickly and easily. The service includes the additional phone lines, maintenance or backing of dedicated Client Care specialists training, and you will not incur long-distance who assist with training, recipient data charges. Multiple departments can share use import, technical support, and messaging best of the service. practices throughout the life of the contract. XO, the XO design logo, XO Connect, and all related marks are registered and unregistered trademarks of XO Communications.