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Pbx Features

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Pbx Features

  1. 1. Introducing Fibernetics Digital PBX One Company, One Solution Fibernetics is the phone system provider, the telephone long distance company and the internet service provider. Although it may sound over-stated, what we are introducing is nothing short of revolutionary in the business world. We have built a product, with a level of features included, that does not exist competitively anywhere, at any price. There are some competitive systems that have different sets of some of the included features of the Digital PBX, but none that offer all of these, and certainly none that do so and charge $0 per month for phone lines! We are changing the way that Businesses think about Voice Communications.
  2. 2. Fibernetics Digital PBX Features Unlimited local extensions Fibernetics Digital PBX allows for any number of local extensions. Unlimited Auto Attendants Fibernetics Digital PBX allows for any number of Interactive Voice Response Auto Attendants. Voicemail Includes Voicemail, works like you expect voicemail to work. Voicemail to Email Voicemail to Email – when callers leave you a voicemail Fibernetics Digital PBX can send you an email notification that you have a new message, and can actually include the voice message in the email. Find Me Follow Me More than simply call forwarding, calls can be routed to multiple numbers simultaneously, office extension, home, cell, wherever you are the call will find you. Advanced Call Forwarding and Routing Many, many advanced call forwarding options, including, forwarding calls to a group of extensions, or outside numbers. Automatic Off-Line Forwarding Every extension as well as main telephone numbers can be programmed to automatically forward to a cell or other number in the event that the connection is down. Call Groups Group a number of extensions together as one destination. Useful for Sales Departments. Call Queues Allow inbound calls to a particular destination (Customer Support) to queue up while waiting for an available staff member to take their call. Better than being on hold, better than going to voicemail. As soon as a staff member is available, the waiting call ‘rings’ their phone. Call Parking Allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set. Or let another user pick up the call from any other set.
  3. 3. Fibernetics Digital PBX Features Paging Allows a person to page through the speaker system on the phonesets. This can be used to announce a parked call. Overhead Paging Fibernetics Digital PBX is capable of integrating with any overhead paging system. Call Transfers (Attended and Blind) – Calls can be transferred directly to another extension (blind) or can ring the parties extension and speak to the transferee first (attended). Caller ID Displays information about the caller on enabled phonesets (or softphones) Caller ID is made up of 2 components, Caller Number, and Caller Name. Carriers pass the information differently from time to time, and while Caller Number is very reliable, Caller Name will not always be passed from the calling parties carrier. Call Waiting When a person is engaged on a call, and a second call comes through to the same extension, Fibernetics Digital PBX will play an audible beep to announce a ‘call waiting’ – the person has the ability to put the current call on hold and answer the new call. Caller ID on Call Waiting On properly equipped phones, Call waiting Caller ID will display on the phoneset. Do Not Disturb (DND) Prevents calls from ringing on an extension for which DND is activated. Remote Extensions Allows for remote staff to exist as an local extension on the Fibernetics Digital PBX. Distributed (remote) Call Queue Agents Allows for remote staff to be part of a call queue. Automatic Call Distribution (ACD) Can automatically distribute calls to a group of extensions.
  4. 4. Fibernetics Digital PBX Features Time of Day Scheduling Allows people to schedule Auto Attendants and their individual dialing rules, for instance, the company may have a live receptionist during the day and Auto Attendant at night or an individual may want to ring their deskphone and cellphone simultaneously during the day, Monday to Friday, but go directly to voicemail at nights and weekends. Direct Inward Dial Fibernetics Digital PBX allows for any number of unique telephone numbers on the same system. Every user can have their own direct line, bypassing a receptionist or Automated Attendant if desired. Direct Inward System Access Fibernetics Digital PBX has a built in feature that allows for staff to utilize the companies phone lines for making long distance calls. This can eliminate costly cell phone long distance. Dial by Name Directory Fibernetics Digital PBX includes a Dial by Name Directory, which is setup simply by making sure that all of the extensions have an associated first name and last name. Message Waiting Indicator (Visual) The phone sets have a flashing red light when an extension has a message waiting. Message Waiting Indicator (Audio – stutter dial tone) When a user picks up the phone, if they have a message waiting they will hear a stutter dial tone. 3 - Way Calling Allows you to join 3 callers together. Conference Bridge Provides a phone number for any number of callers to dial into and teleconference with a specific PIN code to join a telephone conference ‘room’. Remote Call Pickup Callers can ‘pick-up’ extension dialed calls directly on their cell phones, and transfer to other office or remote extensions.
  5. 5. Fibernetics Digital PBX Features Remote Office Support PBX’s can be deployed in Remote or Branch offices and integrated as part of a comprehensive Fibernetics Digital PBX Roaming Extensions Extensions can be configured on soft phone clients, an application that can be run on any computer with access to the internet. Distinctive Ring Tones Fibernetics Digital PBX can support multiple incoming phone numbers that can each be assigned it’s own distinctive ring tone. Customized Ring Tones Like your cell phone, Fibernetics Digital PBX allows for customized ring tones. Customized Ring Tones Like your cell phone, Fibernetics Digital PBX allows for customized ring tones. e911 Works exactly like 911 works now. Music on Hold Preconfigured with music on hold. Fibernetics Digital PBX - Polycom Phone Sets In addition to the hardware and software we have built, we have chosen the line of Polycom phones to complement the Fibernetics Digital PBX. These phones are known worldwide for their quality, and Polycom is the recognized leader in speakerphone technology.

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