Business writing
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This document provides tips for writing effective emails. It recommends that emails should be visual with a clear structure and formatting. The text should be concise and understandable. Emails should also be active by delegating tasks, providing feedback, and having a structured format with the main points first. They should be clear with relevant subject lines, clear language, and be relevant to the recipient. Emails should also have an action-oriented call to action and define roles and timeframes. The document provides examples of different email types and recommends including key details like who, what, when, where in the email. It also suggests setting and following goals, using the recipient's language, and having a clear call to action with deadlines and expectations
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Recommended
GDPI techniques
This is what I prepared to present in Engineering and UG colleges. Add suitable activities to it. It will definitely be beneficial for you.
Feel free to contact me for any assistance.
Happy reading!
2 Getting Started Planning and Writing Business Messages .docx
2 Getting Started: Planning and
Writing Business Messages
Introduction
• Key concepts
• Steps in the writing process
• Collaborative writing
• Critiquing
Writing in Context:
Four Key Concepts
• Context
o What is the task?
• Genre
o What type of writing?
• Discourse community
o To whom are you speaking?
• Rhetorical situation
o How do you want them to respond?
Steps in the Writing Process
• Planning
• Pre-writing
• Organizing and creating an outline
• Drafting
• Revising and editing
Message Planning
• Business communication is
o purpose-driven
o audience-focused
o concise
Prewriting
• Before writing:
o Identify the purpose
o Estimate the scope
o Consider the audience’s needs
o Select a communication channel
o Collect the information
Purpose
• In business, you may communicate to
o request or provide information
o create a record
o explain a policy or procedure
o provide instructions
o encourage action
o promote goodwill
Scope
• Length
• Level of detail
• Format
Audience Profile
• Who are they?
• What do they know about the topic?
• How will they respond?
• Do they have any particular needs or
expectations?
• Organization’s
requirements:
o Accuracy
o Speed
o Cost
o Permanent record
o Organization
preference
• Audience
requirements:
o Size of audience
o Location of audience
o Privacy
o Opportunity for
feedback
Medium or Channel
Medium or Channel, cont’d
• Content requirements:
o Detail
o Richness
o Importance of message
o Formality
o Control
Content Generation
• Brainstorming
• Mapping/clustering
• Asking questions
Organizing and Outlining
• Sequential (step-by-step)
• Chronological
• General to specific
• Cause and effect
Outlining
• Shows how to arrange ideas
• Ensures document is logical and complete
• Provides framework for writing
• Start early
• Use a computer
• Talk it out
• Skip around
• Take a break
• Practice freewriting
• Adopt a positive
attitude
Overcoming Writer’s Block
Writing under Pressure
• Budget your time and limit distractions
• Plan the structure
• Remember your reader
• Start with the easy parts and revise later
Revising and Editing
• Print the draft out
• Read slowly
• Read the draft aloud
• Remember your reader
Revising and Editing, cont’d
• Revising: Three Steps
1. Edit for completeness
2. Tighten up structure and coherence
3. Proofread for
redundancies and awkward passages
spelling, grammar, and punctuation
formatting and typographical errors
Collaborative Writing
• Challenges:
o Takes longer
o May be inconsistent
o Potential interpersonal conflict
Collaborative Writing, cont’d
• Strategies
o Lead writing
o Take a turn and pass it on
o Puzzle
o Side-by-side
Collaborative Writing, cont’d
• Tips
o List ...
Listening Skills
1. The document discusses various elements of communication skills including listening skills. It covers topics like the importance of listening skills in personal and professional life, things speakers and listeners should keep in mind, and dos and don'ts of listening skills.
2. It then provides definitions of key elements of listening like the source, message, encoding, channel, decoding, and receiver.
3. The document ends with a short quiz to test understanding of communication and listening skills concepts.
Group Discussion and Interviews.pptx
The document discusses group discussions as part of the recruitment process. It explains that group discussions evaluate candidates on communication skills, leadership skills, listening skills, behavioral skills, and reasoning ability. The key components evaluated are knowledge, communication skills, group behavior, and leadership potential. Various types of participants in group discussions are described, such as initiators, data givers, critics, supporters, questioners, traffic policemen, leaders, spectators, and summarizers. The document provides tips for effective participation and expectations of the panel, including being a team player, demonstrating reasoning, leadership, creativity, and other qualities. It also outlines the structure of typical group discussions.
Netiquette
This document provides guidance on proper email etiquette. It discusses what etiquette is, why email etiquette is important given email's prevalence in business communications. It outlines best practices for email features, communication styles, effective email composition, and dos and don'ts. The document emphasizes being concise, using proper grammar, considering the recipient, requesting responses politely, and proofreading before sending to make a good first impression and ensure professionalism.
2013 Women of Color STEM Conference_Presentation_Lily Gossage
This document summarizes a presentation on gracious professionalism and communication for workplace etiquette. It discusses root causes of unprofessional behavior, communication skills like listening and feedback, forms of communication like email and presentations, barriers to effective listening, and elements of professional communication. The document provides examples of professional and unprofessional emails. It also discusses communication styles, culturally relevant pedagogy, and references.
Skills
1. communication skill
a oral communication
2. presentations
a preparation step
b research thoroughly
c document your source
d write your speech
e prepare slides
f rehearsal alone
g tweak the presentation
3. delivery of speech
a conducting discussion
b guidelines in effective GD
4 who to conduct a group discussion
a their goals
b your goals
5 type of interviews question
a prepare
b introduction
c probing
6 written communication
a the art of good writing
b outlines
c Cs of writing
7 paragraphing
8 tips for written communication
9 news paper writing
10 written for magazines
11 effective listening
12 effective reading
Day 2 ILM award in L&M
The document discusses communication and interpersonal skills for managers. It covers defining communication and interpersonal skills, the importance of communication, communication models like the linear and transactional models, listening skills, overcoming communication barriers, and using a personal development plan to improve managerial performance. The objectives are to reflect on the previous day's learning, evaluate strategies to overcome communication barriers, understand how interpersonal skills affect management, and develop a personal development plan.
Recommended
GDPI techniques
This is what I prepared to present in Engineering and UG colleges. Add suitable activities to it. It will definitely be beneficial for you.
Feel free to contact me for any assistance.
Happy reading!
2 Getting Started Planning and Writing Business Messages .docx
2 Getting Started: Planning and
Writing Business Messages
Introduction
• Key concepts
• Steps in the writing process
• Collaborative writing
• Critiquing
Writing in Context:
Four Key Concepts
• Context
o What is the task?
• Genre
o What type of writing?
• Discourse community
o To whom are you speaking?
• Rhetorical situation
o How do you want them to respond?
Steps in the Writing Process
• Planning
• Pre-writing
• Organizing and creating an outline
• Drafting
• Revising and editing
Message Planning
• Business communication is
o purpose-driven
o audience-focused
o concise
Prewriting
• Before writing:
o Identify the purpose
o Estimate the scope
o Consider the audience’s needs
o Select a communication channel
o Collect the information
Purpose
• In business, you may communicate to
o request or provide information
o create a record
o explain a policy or procedure
o provide instructions
o encourage action
o promote goodwill
Scope
• Length
• Level of detail
• Format
Audience Profile
• Who are they?
• What do they know about the topic?
• How will they respond?
• Do they have any particular needs or
expectations?
• Organization’s
requirements:
o Accuracy
o Speed
o Cost
o Permanent record
o Organization
preference
• Audience
requirements:
o Size of audience
o Location of audience
o Privacy
o Opportunity for
feedback
Medium or Channel
Medium or Channel, cont’d
• Content requirements:
o Detail
o Richness
o Importance of message
o Formality
o Control
Content Generation
• Brainstorming
• Mapping/clustering
• Asking questions
Organizing and Outlining
• Sequential (step-by-step)
• Chronological
• General to specific
• Cause and effect
Outlining
• Shows how to arrange ideas
• Ensures document is logical and complete
• Provides framework for writing
• Start early
• Use a computer
• Talk it out
• Skip around
• Take a break
• Practice freewriting
• Adopt a positive
attitude
Overcoming Writer’s Block
Writing under Pressure
• Budget your time and limit distractions
• Plan the structure
• Remember your reader
• Start with the easy parts and revise later
Revising and Editing
• Print the draft out
• Read slowly
• Read the draft aloud
• Remember your reader
Revising and Editing, cont’d
• Revising: Three Steps
1. Edit for completeness
2. Tighten up structure and coherence
3. Proofread for
redundancies and awkward passages
spelling, grammar, and punctuation
formatting and typographical errors
Collaborative Writing
• Challenges:
o Takes longer
o May be inconsistent
o Potential interpersonal conflict
Collaborative Writing, cont’d
• Strategies
o Lead writing
o Take a turn and pass it on
o Puzzle
o Side-by-side
Collaborative Writing, cont’d
• Tips
o List ...
Listening Skills
1. The document discusses various elements of communication skills including listening skills. It covers topics like the importance of listening skills in personal and professional life, things speakers and listeners should keep in mind, and dos and don'ts of listening skills.
2. It then provides definitions of key elements of listening like the source, message, encoding, channel, decoding, and receiver.
3. The document ends with a short quiz to test understanding of communication and listening skills concepts.
Group Discussion and Interviews.pptx
The document discusses group discussions as part of the recruitment process. It explains that group discussions evaluate candidates on communication skills, leadership skills, listening skills, behavioral skills, and reasoning ability. The key components evaluated are knowledge, communication skills, group behavior, and leadership potential. Various types of participants in group discussions are described, such as initiators, data givers, critics, supporters, questioners, traffic policemen, leaders, spectators, and summarizers. The document provides tips for effective participation and expectations of the panel, including being a team player, demonstrating reasoning, leadership, creativity, and other qualities. It also outlines the structure of typical group discussions.
Netiquette
This document provides guidance on proper email etiquette. It discusses what etiquette is, why email etiquette is important given email's prevalence in business communications. It outlines best practices for email features, communication styles, effective email composition, and dos and don'ts. The document emphasizes being concise, using proper grammar, considering the recipient, requesting responses politely, and proofreading before sending to make a good first impression and ensure professionalism.
2013 Women of Color STEM Conference_Presentation_Lily Gossage
This document summarizes a presentation on gracious professionalism and communication for workplace etiquette. It discusses root causes of unprofessional behavior, communication skills like listening and feedback, forms of communication like email and presentations, barriers to effective listening, and elements of professional communication. The document provides examples of professional and unprofessional emails. It also discusses communication styles, culturally relevant pedagogy, and references.
Skills
1. communication skill
a oral communication
2. presentations
a preparation step
b research thoroughly
c document your source
d write your speech
e prepare slides
f rehearsal alone
g tweak the presentation
3. delivery of speech
a conducting discussion
b guidelines in effective GD
4 who to conduct a group discussion
a their goals
b your goals
5 type of interviews question
a prepare
b introduction
c probing
6 written communication
a the art of good writing
b outlines
c Cs of writing
7 paragraphing
8 tips for written communication
9 news paper writing
10 written for magazines
11 effective listening
12 effective reading
Day 2 ILM award in L&M
The document discusses communication and interpersonal skills for managers. It covers defining communication and interpersonal skills, the importance of communication, communication models like the linear and transactional models, listening skills, overcoming communication barriers, and using a personal development plan to improve managerial performance. The objectives are to reflect on the previous day's learning, evaluate strategies to overcome communication barriers, understand how interpersonal skills affect management, and develop a personal development plan.
IT team communication skill version 1.0.1
The document provides guidance on effective business email writing. It discusses the importance of clear, concise and correct email composition. Some key points covered include knowing your reader and their needs, understanding your communication intent, using proper grammar and structure, and following email etiquette rules around formatting, tone and messaging. The overall objective is to write emails that meet the reader's needs and make the intended action clear.
How to write an effective resume?
This document provides guidance on writing an effective resume, cover letter, and preparing for a job interview. It recommends including key information like education, experience, and skills in the resume. For interviews, it emphasizes the importance of research, preparation, a positive presentation, and providing concrete examples to behavioral questions. Successful resumes, cover letters, and interviews focus on the applicant's strengths and qualifications for the position.
Presentation Skills1.ppt
This document provides guidance on developing effective presentation skills. It covers topics such as planning a presentation by determining the purpose and assessing the audience, creating an outline and organizing content, techniques for delivering a presentation including building rapport, presenting main points, and concluding, using visual aids, managing anxiety, and evaluating a presentation. The overall message is that presenting is a skill that can be improved through practice and focusing on the audience's needs.
Presentation skills
This document provides guidance on effective presentation skills. It discusses identifying as an introvert or extrovert, common fears around public speaking and their causes, planning an effective presentation through determining purpose and audience assessment, presenting the main points with examples and audience engagement, and concluding by summarizing and answering questions. Effective techniques include vocal variety, body language, use of space, and avoiding verbal fillers. Visual aids should supplement the presentation, outline main points, and serve the audience's needs by being simple and clear.
Communication skills
المواد التي تم دراستها في محاضرة فن التواصل و الحوار
ضمن فاعليات الملتقي الثقافي الشهري
لنقابة المهندسين بالاسكندرية
Clerical Officer Competency Interview
This document provides tips for competency-based interviews. It explains that interview boards look for candidates who can do the job, have relevant experience, and will fit in based on examples. The board will explore a candidate's answers, probe for more details, and ask questions to determine the outcomes, learning, and how skills could apply to the role. Common questions relate to past experiences and what the candidate would bring to the position. Candidates are advised to prepare examples for competencies, arrive on time, listen carefully, and thank the interviewers at the conclusion.
How to make effective presentaion
Now a days presentation is must for teaching and visualising our ideas and topics in curriculum. So here are simple techniques which are essential for making any presentation more effective.
Facilitation Skills for Training the Trainer (TTT) Programme
The document provides an overview of facilitation skills needed for effective training sessions. It discusses qualities of successful presentations such as planning, knowing the audience, and using examples. It outlines the structure of presentations including introductions, maintaining audience attention, conclusions. Facilitation skills are then covered, including the role of a facilitator, basic skills like attending, managing, observing, listening and questioning. Response types and tips for answering questions are also presented. The document concludes with tips for facilitation success.
Evaluating an Master Trainer by Sajjad Ahmad Awan PhD Research Scholar TE Pla...
Evaluating an Master Trainer by Sajjad Ahmad Awan PhD Research Scholar TE Pla...Malik Sajjad Ahmad Awan
The document discusses tips for being a successful trainer. It begins by outlining the agenda, which includes evaluating MTs, the role and types of MTs, how to be a good MT, challenges of technology, the relationship between MTs and effective learning, and tips for success. It then provides advice on respecting oneself and others, accepting advice and responsibilities, being prepared, and exhibiting compassionate, sincere, sociable, encouraging and courteous behaviors. The key aspects are developing self-respect and respecting others, accepting feedback to improve, preparing thoroughly, and interacting with kindness and honesty.Collaboration by ajay khanna
A unique Slide set on collaboration & team work. Used Story telling as the medium to convey the message.
Group Discussion
This document provides information about group discussions, including:
1) Group discussions are used to assess students' personalities and are both a technique and an art to judge students' worthiness.
2) They involve examining a topic in detail as a group to incorporate different views and reach a common goal.
3) Group discussions evaluate communication skills, leadership, problem-solving, and how one interacts with others. Body language, knowledge, and argumentation skills are also assessed.
Essentials of Business Communication Skills
Pawar, I understand your concern about Shylesh's participation in meetings. However, forcing or pressuring someone to speak more could backfire and damage their confidence. Instead, I suggest taking a gentler approach to help Shylesh feel comfortable contributing in his own time and way.
Some ideas: privately ask Shylesh his thoughts after meetings to get his perspective. Praise any contributions he does make to encourage further participation. When assigning tasks, consider Shylesh's strengths and give him opportunities to showcase them. Lead by example with your own clear and considerate communication style. With patience and support, Shylesh will likely gain experience and find his voice. The goal is inclusion, not domination - we all have room to
Communication Skills
This document provides an overview of Mohammad Tawfik, an assistant professor of aerospace engineering, and his presentation on effective communication skills for engineers and scientists. It introduces Tawfik and his qualifications, then outlines several models and aspects of communication including the DISC model of personality styles, listening skills, nonverbal communication, cross-cultural communication, and additional aspects of nonverbal communication such as body language.
Evaluating websites
Based on materials published by the Open University, a presentation of the PROMPT framework for evaluating websites.
How to make meetings work by Dr. Zied MIRSI
This document provides guidance on how to effectively plan and conduct meetings. It discusses determining the purpose and attendees of a meeting. It also outlines best practices for the meeting structure, including using an agenda, establishing ground rules, and assigning roles like facilitator, recorder, and manager. Key aspects covered during the meeting include respecting the agenda, being outcome-oriented, and taking minutes. Follow-up after the meeting involves summarizing decisions made and next steps assigned with deadlines. Managing difficult situations that may arise and ensuring the meeting stays on track to achieve its goals are also addressed.
day 2 c&M
This document outlines the agenda for Day 2 of a Level 5 Certificate in Coaching and Mentoring program. It includes:
1. Identifying personal development needs through a learning styles questionnaire and Johari window exercise.
2. Reviewing communication skills with a focus on non-verbal communication, language use, listening skills, and developing rapport.
3. Assessing and discussing individual, operational, and organizational barriers to coaching/mentoring.
4. Undertaking coaching practice sessions in small groups with roles of coach, client, and observer to gain experience.
Interviewing skills - Part1 - Basics
The document provides guidance on conducting effective interviews. It defines an interview as a meeting between an expert and a candidate to assess skills, knowledge, and ability. The document outlines the different types of interviews and recommends using a one-to-one format. It also provides tips for how to structure an interview, including preparing questions in different styles, establishing criteria, and dealing with difficult candidates. Key steps include practicing interviews, being prepared, maintaining control of the discussion, and providing feedback after evaluating responses.
Presentation types
There are three main types of presentations: proposals, sales presentations, and project reports. Proposals aim to provide information to make a decision. Sales presentations lead potential buyers to purchase a product or service. Project reports update clients on a project's progress. Effective presentations are well-structured and consider the audience. Presentation content should be carefully planned and include an introduction, body, and conclusion. Visual aids and delivery are also important factors for an effective presentation.
How to write a thesis and survive the process
This document provides tips and guidelines for writing a thesis. It discusses choosing an advisor and topic carefully. The writing process involves extensive preparation, outlining the structure, and revising drafts with feedback. Key sections of the thesis are outlined, including the introduction, literature review, results, evaluation, and conclusion. Writing style rules recommend keeping text concise, using active voice, and focusing on verbs. The goal is to clearly communicate the research in a way that is understandable to specialists and non-specialists alike.
Effective Meetings
How to lead effective meetings. Why we meet, types of meetings, leading meetings and meeting etiquette.
More Related Content
Similar to Business writing
IT team communication skill version 1.0.1
The document provides guidance on effective business email writing. It discusses the importance of clear, concise and correct email composition. Some key points covered include knowing your reader and their needs, understanding your communication intent, using proper grammar and structure, and following email etiquette rules around formatting, tone and messaging. The overall objective is to write emails that meet the reader's needs and make the intended action clear.
How to write an effective resume?
This document provides guidance on writing an effective resume, cover letter, and preparing for a job interview. It recommends including key information like education, experience, and skills in the resume. For interviews, it emphasizes the importance of research, preparation, a positive presentation, and providing concrete examples to behavioral questions. Successful resumes, cover letters, and interviews focus on the applicant's strengths and qualifications for the position.
Presentation Skills1.ppt
This document provides guidance on developing effective presentation skills. It covers topics such as planning a presentation by determining the purpose and assessing the audience, creating an outline and organizing content, techniques for delivering a presentation including building rapport, presenting main points, and concluding, using visual aids, managing anxiety, and evaluating a presentation. The overall message is that presenting is a skill that can be improved through practice and focusing on the audience's needs.
Presentation skills
This document provides guidance on effective presentation skills. It discusses identifying as an introvert or extrovert, common fears around public speaking and their causes, planning an effective presentation through determining purpose and audience assessment, presenting the main points with examples and audience engagement, and concluding by summarizing and answering questions. Effective techniques include vocal variety, body language, use of space, and avoiding verbal fillers. Visual aids should supplement the presentation, outline main points, and serve the audience's needs by being simple and clear.
Communication skills
المواد التي تم دراستها في محاضرة فن التواصل و الحوار
ضمن فاعليات الملتقي الثقافي الشهري
لنقابة المهندسين بالاسكندرية
Clerical Officer Competency Interview
This document provides tips for competency-based interviews. It explains that interview boards look for candidates who can do the job, have relevant experience, and will fit in based on examples. The board will explore a candidate's answers, probe for more details, and ask questions to determine the outcomes, learning, and how skills could apply to the role. Common questions relate to past experiences and what the candidate would bring to the position. Candidates are advised to prepare examples for competencies, arrive on time, listen carefully, and thank the interviewers at the conclusion.
How to make effective presentaion
Now a days presentation is must for teaching and visualising our ideas and topics in curriculum. So here are simple techniques which are essential for making any presentation more effective.
Facilitation Skills for Training the Trainer (TTT) Programme
The document provides an overview of facilitation skills needed for effective training sessions. It discusses qualities of successful presentations such as planning, knowing the audience, and using examples. It outlines the structure of presentations including introductions, maintaining audience attention, conclusions. Facilitation skills are then covered, including the role of a facilitator, basic skills like attending, managing, observing, listening and questioning. Response types and tips for answering questions are also presented. The document concludes with tips for facilitation success.
Evaluating an Master Trainer by Sajjad Ahmad Awan PhD Research Scholar TE Pla...
Evaluating an Master Trainer by Sajjad Ahmad Awan PhD Research Scholar TE Pla...Malik Sajjad Ahmad Awan
The document discusses tips for being a successful trainer. It begins by outlining the agenda, which includes evaluating MTs, the role and types of MTs, how to be a good MT, challenges of technology, the relationship between MTs and effective learning, and tips for success. It then provides advice on respecting oneself and others, accepting advice and responsibilities, being prepared, and exhibiting compassionate, sincere, sociable, encouraging and courteous behaviors. The key aspects are developing self-respect and respecting others, accepting feedback to improve, preparing thoroughly, and interacting with kindness and honesty.Collaboration by ajay khanna
A unique Slide set on collaboration & team work. Used Story telling as the medium to convey the message.
Group Discussion
This document provides information about group discussions, including:
1) Group discussions are used to assess students' personalities and are both a technique and an art to judge students' worthiness.
2) They involve examining a topic in detail as a group to incorporate different views and reach a common goal.
3) Group discussions evaluate communication skills, leadership, problem-solving, and how one interacts with others. Body language, knowledge, and argumentation skills are also assessed.
Essentials of Business Communication Skills
Pawar, I understand your concern about Shylesh's participation in meetings. However, forcing or pressuring someone to speak more could backfire and damage their confidence. Instead, I suggest taking a gentler approach to help Shylesh feel comfortable contributing in his own time and way.
Some ideas: privately ask Shylesh his thoughts after meetings to get his perspective. Praise any contributions he does make to encourage further participation. When assigning tasks, consider Shylesh's strengths and give him opportunities to showcase them. Lead by example with your own clear and considerate communication style. With patience and support, Shylesh will likely gain experience and find his voice. The goal is inclusion, not domination - we all have room to
Communication Skills
This document provides an overview of Mohammad Tawfik, an assistant professor of aerospace engineering, and his presentation on effective communication skills for engineers and scientists. It introduces Tawfik and his qualifications, then outlines several models and aspects of communication including the DISC model of personality styles, listening skills, nonverbal communication, cross-cultural communication, and additional aspects of nonverbal communication such as body language.
Evaluating websites
Based on materials published by the Open University, a presentation of the PROMPT framework for evaluating websites.
How to make meetings work by Dr. Zied MIRSI
This document provides guidance on how to effectively plan and conduct meetings. It discusses determining the purpose and attendees of a meeting. It also outlines best practices for the meeting structure, including using an agenda, establishing ground rules, and assigning roles like facilitator, recorder, and manager. Key aspects covered during the meeting include respecting the agenda, being outcome-oriented, and taking minutes. Follow-up after the meeting involves summarizing decisions made and next steps assigned with deadlines. Managing difficult situations that may arise and ensuring the meeting stays on track to achieve its goals are also addressed.
day 2 c&M
This document outlines the agenda for Day 2 of a Level 5 Certificate in Coaching and Mentoring program. It includes:
1. Identifying personal development needs through a learning styles questionnaire and Johari window exercise.
2. Reviewing communication skills with a focus on non-verbal communication, language use, listening skills, and developing rapport.
3. Assessing and discussing individual, operational, and organizational barriers to coaching/mentoring.
4. Undertaking coaching practice sessions in small groups with roles of coach, client, and observer to gain experience.
Interviewing skills - Part1 - Basics
The document provides guidance on conducting effective interviews. It defines an interview as a meeting between an expert and a candidate to assess skills, knowledge, and ability. The document outlines the different types of interviews and recommends using a one-to-one format. It also provides tips for how to structure an interview, including preparing questions in different styles, establishing criteria, and dealing with difficult candidates. Key steps include practicing interviews, being prepared, maintaining control of the discussion, and providing feedback after evaluating responses.
Presentation types
There are three main types of presentations: proposals, sales presentations, and project reports. Proposals aim to provide information to make a decision. Sales presentations lead potential buyers to purchase a product or service. Project reports update clients on a project's progress. Effective presentations are well-structured and consider the audience. Presentation content should be carefully planned and include an introduction, body, and conclusion. Visual aids and delivery are also important factors for an effective presentation.
How to write a thesis and survive the process
This document provides tips and guidelines for writing a thesis. It discusses choosing an advisor and topic carefully. The writing process involves extensive preparation, outlining the structure, and revising drafts with feedback. Key sections of the thesis are outlined, including the introduction, literature review, results, evaluation, and conclusion. Writing style rules recommend keeping text concise, using active voice, and focusing on verbs. The goal is to clearly communicate the research in a way that is understandable to specialists and non-specialists alike.
Effective Meetings
How to lead effective meetings. Why we meet, types of meetings, leading meetings and meeting etiquette.
Similar to Business writing (20)
Facilitation Skills for Training the Trainer (TTT) Programme
Facilitation Skills for Training the Trainer (TTT) Programme
Evaluating an Master Trainer by Sajjad Ahmad Awan PhD Research Scholar TE Pla...
Evaluating an Master Trainer by Sajjad Ahmad Awan PhD Research Scholar TE Pla...
Business writing
- 2. Visual • Formatting • Layout Clear • Concise text • Understandable Active • Delegations • Feedback
- 3. Visual • Easily tracked • Structured • Main points first Clear • Relevant subject • Clear language • Relevant to recipient Active • Action-oriented • Clear roles of participants • Time-framed
- 4. Assertive mail •Situation is... •Problem is... •Impact and risk is... •Need is to... Apology mail •I understand •I apologise •I shall do •Details are Escalation to superior •Usually it is fine... •I need you to... •It impacts me... •We can discuss...
- 5. Who, What When, Where Important details General info Background info
- 7. Goals and follow them • Set goals • Follow the goals Speak language of recipients • Always adjust to auditory • Don't use acronyms Call to action • State deadline • Request actions • Say expectations
- 8. Conditionals Maybe I would Can you Quantitative Sometimes A bit of Some Non-assertive politeness Would you please Please help Non-assertive request Can you help I'd like you to