2. Unit 1—The Ingredients of
Effective Feedback
Unit 2—Enhancing Your
Personal Influence
Unit 3—Optimising Team
Performance
Unit 4—Getting the Very
Best from People
Unit 5—Understanding
People and their
Personalities
Unit 6—Facilitating Effective
Meetings
3. Your homework
Try to use autonomy, mastery, and
purpose in your leadership decisions &
conversations … and stick to it no matter
what
4.
5. To provide you with a fun & practical tool for
understanding yourself & others
8. Peacock
Primary Motivation: Being Popular
Characteristics: Extrovert, Talker, Optimist
Strengths: Appealing personality, Creative & colourful, Energy &
enthusiasm, Inspiring
Famous People: Paris Hilton & Billy Connolly
“Any publicity is good publicity”
9. Bull
Primary Motivation: Being Powerful
Characteristics: Extrovert, Doer, Optimist
Strengths: Born leader, Goal oriented, Moves
quickly to action
Famous People: Madonna & Hilary Clinton
“I’m in control and willing to lead”
10. Owl
Primary Motivation: Being Perfect
Characteristics: Introvert, Thinker,
Pessimist
Strengths: Schedule oriented, High
standards, Orderly & organised
Famous People: Roger Federer & Leonardo
Da Vinci
“How can I paint this perfect picture”
11. Lamb
Primary Motivation: Being Peaceful
Characteristics: Introvert, Watcher,
Pessimist
Strengths: Competent & steady,
Peaceful & agreeable, Mediates
problems
Famous Person: Keanu Reeves
(actor) & Kirsten Stewart (actor)
“Peace is the overriding objective”
12. Peacock
• Recognise their challenge in following-
through
• Realise they sometimes talk without first
thinking
• Realise they thrive on variety & flexibility
• Don’t expect them to remember
appointments, or be on time
• Be prepared to hear their stories
13. Bull
• Recognise they are comfortable leading
• Insist on two-way communication
• Know they don’t mean to hurt
• Be firm and to the point
• Realise that they are not noted for there
outward displays of compassion
14. Owl
• Know that they can be easily hurt
• Realise they are programmed with a
mind-set that likes to assess risk
• Be prepared to answer their questions
• Try to keep a reasonable schedule
• Realise that your arguments & opinions
need to be backed up with substance
15. Lamb
• Realise that they need to be clear about
the direction your heading
• Help them set agreed upon targets
• Don’t always expect outward signs of
enthusiasm
• Realise that putting things off is their quiet
form of control
• Look for mutual commitments
17. Your homework
Try to approach the people you lead with
an emphasis on their personality type.
18. Unit 1—The Ingredients of
Effective Feedback
Unit 2—Enhancing Your
Personal Influence
Unit 3—Optimising Team
Performance
Unit 4—Getting the Very
Best from People
Unit 5—Understanding
People and their
Personalities
Unit 6—Facilitating Effective
Meetings
Editor's Notes
Patients, stakeholders, employees, government, suppliers
Personality comes from the greek word: persona which means mask
We all where a mask
Is personality genetic or environmental?
Under pressure we revert to type
Explain the profile
Complete the profile
Get a show of hands
Talk about task & relationships