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Designing of OPD and day care services
1. Designing of OPD and Day
Care Services
PRESENTED BY:
SIDDHARTH SINGH
PGDM (HEAD) INLEAD
2. Hospital Designing
Design is the creation of a plan or convention for the construction of an
object, system or measurable human interaction (as in architectural
blueprints, engineering drawings, business processes, circuit diagrams
A functional design can promote skill, economy, conveniences, and
comforts; a non-functional design can impede activities of all types, detract
from quality of care, and raise costs to intolerable levels.
Good hospital design integrates functional requirements with the human
needs of its varied users.
5. Building Attributes
Efficiency and cost-effectiveness.
Flexibility and expandability.
Therapeutic environment.
Cleanliness and sanitation.
Accessibility.
Controlled circulation.
Aesthetics.
Safety and security.
Sustainability.
6. OPD (Out-Patient Department)
It is first point of contact between a hospital and patients.
It is also known as the shop window of the hospital.
7. OPD Designing
12-18% of total hospital area.
60% of the OPD area should be waiting area and corridors.
Seats for 1/3 of daily attendance @ 8 sq. ft./pt.
Consultation room – 150 sq. ft.
Attached examination room – 80 sq. ft.
8.
9.
10.
11.
12.
13. Parking and Entrance Enquiry Desk,
Reception Station
Waiting Area
• Main entrance gentle
sloping ramps to facilitate
movement
• Entrance should have a
double door with a width
of 1500 mm
• Wheelchairs should be
readily available at the
entrance
• Staff and patient entrance
should be separate
• Parking should be close to
entrance
• Height of counter should
be adapted to need of
wheelchair patients
• To ensure privacy,
reception should have
counters
• Space recommended is
square meter per patient
for one third of average
daily patients attending
OPD in one session
• Sub-waiting areas may be
shared between the
various consultation
rooms.
• Distance from waiting
to the consultation room
should be short
• Toilets should be close
14. Day Care Center Designing
A new single storey building used by a local authority to provide day care
seven days a week (15 patients max per day).
A community room in a sheltered housing scheme used as a day center for
one day each week (12 patients max per day).
Sometimes it is purpose built, which is attached to a private or local
authority residential home.
A mobile day care team, providing day care at different locations on
different days of the week.
15. Day Care Center features and spaces
required
Features Minimum Desired
Parking Space for one vehicle with
outside lighting Area approx. 3 x
6 m
Parking for five vehicles or more
with covered route to front door
Area approx. 12 x 6 m plus
circulation
Front Entrance Access ramp for wheelchairs
Entrance lobby Area approx. 2.0
x 2.5 m, say 5 sq.
Entrance hall Area variable
Internal Circulation Space Internal circulation spaces, with
safety precautions Areas variable
Rooms Main room for general activities
Area approx. 6 x 8m = approx.
50 sqm.
Office (for occasional use for
counselling) Area approx. 2.5 x 3
m = approx. 8 sqm.
Staff room Area approx 3 x 3.5
m = approx 11 sqm
16. Features Minimum Desired
Toilets 2 Toilets Area each approx. 1.5 x
2 m = 3 sqm. Say 6 sqm. for 2
toilets
1 Staff toilet Area approx. 1.5 x 2
m = approx. 3 sqm.
Storage Storage cupboards or spaces
•occupational therapy
equipment •linen and spare
clothing •medicines and
equipment •wheelchairs •office
materials Total area say 8-10
sqm
Storage rooms Total area
approx. 15-20 sqm.
Cleaner’s Cupboard Cleaners’ cupboard Area
1 x 2m = approx. 2 sqm
Cleaners’ room with sink Area
approx. 2 x 2 m = approx. 4
Garden Small courtyard or garden Area
variable, say 15 sqm (minimum)
Garden with space for clients to
wander with safety Area
e.g.s 6 x 15 m = approx. 100
17. Inference
A well-designed and well-organized outpatient department can be high
revenue generating area of the hospital.
By limiting the number of outpatient consulting rooms and support
services facilities, the hospital promoters fail to realize the full potential in
terms of efficient and quality service and revenue generation.
Designing of a Day Care Center is done according to the specialization (it
is a process driven approach).