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DISRUPTIVE
LEADERESHIP
A Familiar
Story . . .
2
The Sushi Bar
3
. . . from an airport Carousel
The GE MRI Machines
4
. . . from Pirate Ships
Adventure Series for Children’s Hospital
The foldable baby buggy
5
. . . and its birth
6
McDonald’s Drive Thru . . . from Formula 1 Pit-Stops
Innovations closer to home @ the ground level
7
Mitti Cool –
8
Innovations closer to home @ the ground level
9
So we don’t see it coming ‘coz we are NOT looking there
Why don’t we see the signals
10
• We know what to do
• We do it well
• We continue doing it
• We FEEL Great
• We think its safe ---> get slow
Our Strength becomes our WEAKNESS
11
How does this image make you feel ?
12
What about this ?
Opportunity to Win ?
13
In Life . . .
• Unfamiliar --> Scary
• We could get hurt
• We move fast
• To Win / Get to safety
And now ?
• Unfamiliar territory
• We don’t know how things work
• We could fail ---> lose
• We feel exposed ----> scared
14
In Business, our story is . . .
We CONTINUE doing WHAT WE DID YESTERDAY !!
Fortune 500 companies failing faster
15
Source : CBInsights 2018
The story
16
The INSIDE belief
to the OUTSIDE
Capture
Share
Same Job – Different Ways
17
High of being INSTANT
+ Videos
+ Voice
+ my PoV
+ others PoV
+ . . .
Augmented via technology
Capture
Share
Catch the Signals - EARLY
18
2006 – DIGITAL Camera
1975 – DIGITAL Camera
1985 – FILM Camera
2006 -
PHONE
19
20
21st Century Leadership
Its about being . . .
21
• Open to collaboration
• Open to different thinking
• TRYING new things
---> Experimenting
---> Failing
---> Trying a new way
---> WINNING !
The FUTURE
is reaching us
FASTER
than we think
22
Not about what WE DO WELL
23
Its about EXPLORING what’s best
24
OUR Goals . . . .THEIR Goals
25
Connecting the Dots - Scenario Planning ++
Global Growth . . .
o more Disposable Income
o more cars on the road
o more need for oil
26
 Greed ?
 OPEC countries form a cartel ?
 Prices rise HIGHER THAN EXPECTED?
Oil
Prices
RISE ?
THEIR Goals - and so - WHAT SHOULD OUR GOALS BE
27
Innovation - Defined
Innovation is the implementation of new
ideas at the individual, group or
organizational level
Creativity - Defined
Creativity is the development of ideas about
products, practices, services, or procedures
that are novel and potentially useful to the
organization
Eureka!
What Does It Take
to Be Creative?
Time
Hard work
Mental energy
The Creative Person
How are they different?
Personality Traits
Cognitive Creativity Skills
Domain-specific Knowledge
Intrinsic Motivation
Characteristics of Creative People
Personality Traits of
Creative People
Persistence
Self-confidence
Independence
Attraction to complexity
Tolerance of ambiguity
Intuitiveness
…Personality Traits of Creative
People
Have broad interests
Are energetic
Drive to achieve
Love their work
Take risks
Cognitive Creativity Skills
Think creatively
Generate alternatives
Engage in divergent thinking
Suspend judgment
Domain-Specific Knowledge
Develops Via
Education Training
Experience
Contextual
Knowledge
Creativity Enhancers
 Focus on intrinsic
motivation
 Creativity goals
 Developmental feedback
 Supportive supervision
 Healthy competition
 Participative decision
making
 Autonomy
 Hire creative people
 Enriched, complex jobs
 Provide resources
 Clear organizational goals
 Instructions to be creative
 Recognize and reward
creativity
 Encourage risk taking
 No punishment for failure
…Creativity Enhancers
 Workforce diversity
 Internal and external
interaction
 Diverse teams skilled at
working together
 Supportive climate
 Organizational culture
the promotes
innovation
 Flexible, flat structures
 Close interaction and
relationships with
customers
How Can Organizations
Foster Creativity?
Hire creative &
diverse workforce
Design complex &
challenging jobs
Set clear
org. goals
Recognize &
reward creativity
Set creativity
goals
Use diverse
teams
Create the right
org. culture
Provide resources
esp. time
“Be Creative!”
Management Style and
Creativity
Encourage risk taking
Provide autonomy
Encourage productivity - “sweat equity”
Supportive supervision, climate, and
work group
Participative leadership
Creativity Killers
Excessive focus on extrinsic motivation
Limits set by superiors
Critical evaluation
Close, controlling supervision
Competition in a win-lose situation
Control of decision making
Control of information
Stages in the Creative Process
Preparation
Incubation
Verification
Illumination
Flow - Defined
Flow (autotelic experience) occurs when
people experience a state of effortless
concentration and enjoyment
Creative Thinking Techniques
Brainstorming Rules
Expressiveness - Say whatever ideas come to
mind without focusing on constraints
Non-evaluation - No criticism allowed; all are
valuable
Quantity - Produce as many ideas as possible
Building - Expand on other people’s
ideas
… Creative Thinking Techniques
Brainwriting
Hybrid of both individual
and group brainstorming
Produces more ideas than
brainstorming
Adopting a New Way
Do customers want it ?
Is it good for business ?
Can we deliver it ?
Start with
DESIRABILITY
What to be ready for as Leaders
1. Things WILL move . . . Be ready for CHANGE . . .is getting faster & faster
o Adaptive Leadership - ability to adapt to change & shift mind-sets
o Shared Leadership
2. Culture of Enquiry
3. Ability to See Ahead. See the Trends . Join the Dots.
4. Sustainability – the new way to live
5. New Competencies. New ways to Engage. New way to Compensate.
6. Be value driven – VISIBLY.
47
1. Get customer centric, not competition focused
48
What needs to be different ?
2. Reshaping HUMAN TALENT :
A. Hire for strengths you don’t
have
B. Reward for IDEAS THAT
ARE DIFFERENT from the
mainstream
C. Hire Passion
49
What needs to be different ?
What needs to be different ?
50
3. Build CAPABILITY for
TOMORROW
PIVOT. PIVOT. PIVOT
What needs to be different ?
4. Create the CULTURE right -
A. Environments for Experimentation
B. A physical place which allows a
different thinking
C. Ask teams to compete for the
zaniest of ideas
• Ask them to experiment
• Get them to take calculated RISKS
51
52
What needs to be different ?
5. Be considered AUTHENTIC
A. Be perceived as Transparent
B. Be seen to have a purpose that
serves society
C. Progress + Performance :
not a Zero-Sum game anymore
What leaders need to do
1. Drive customer /Consumer centricity across HARD
2. Hire Rebels with a purpose
3. Build Capability
4. Build an experimentative culture
5. Be authentic : Performance + Progress for society = Purpose
53
54
Source : TrendHunter
DISRUPTIVE
LEADERESHIP

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Innovation Creativity and Disruption.pptx

  • 3. The Sushi Bar 3 . . . from an airport Carousel
  • 4. The GE MRI Machines 4 . . . from Pirate Ships Adventure Series for Children’s Hospital
  • 5. The foldable baby buggy 5 . . . and its birth
  • 6. 6 McDonald’s Drive Thru . . . from Formula 1 Pit-Stops
  • 7. Innovations closer to home @ the ground level 7 Mitti Cool –
  • 8. 8 Innovations closer to home @ the ground level
  • 9. 9 So we don’t see it coming ‘coz we are NOT looking there
  • 10. Why don’t we see the signals 10 • We know what to do • We do it well • We continue doing it • We FEEL Great • We think its safe ---> get slow Our Strength becomes our WEAKNESS
  • 11. 11 How does this image make you feel ?
  • 12. 12 What about this ? Opportunity to Win ?
  • 13. 13 In Life . . . • Unfamiliar --> Scary • We could get hurt • We move fast • To Win / Get to safety And now ?
  • 14. • Unfamiliar territory • We don’t know how things work • We could fail ---> lose • We feel exposed ----> scared 14 In Business, our story is . . . We CONTINUE doing WHAT WE DID YESTERDAY !!
  • 15. Fortune 500 companies failing faster 15 Source : CBInsights 2018
  • 16. The story 16 The INSIDE belief to the OUTSIDE Capture Share
  • 17. Same Job – Different Ways 17 High of being INSTANT + Videos + Voice + my PoV + others PoV + . . . Augmented via technology Capture Share
  • 18. Catch the Signals - EARLY 18 2006 – DIGITAL Camera 1975 – DIGITAL Camera 1985 – FILM Camera 2006 - PHONE
  • 19. 19
  • 21. Its about being . . . 21 • Open to collaboration • Open to different thinking • TRYING new things ---> Experimenting ---> Failing ---> Trying a new way ---> WINNING !
  • 22. The FUTURE is reaching us FASTER than we think 22
  • 23. Not about what WE DO WELL 23
  • 24. Its about EXPLORING what’s best 24
  • 25. OUR Goals . . . .THEIR Goals 25
  • 26. Connecting the Dots - Scenario Planning ++ Global Growth . . . o more Disposable Income o more cars on the road o more need for oil 26  Greed ?  OPEC countries form a cartel ?  Prices rise HIGHER THAN EXPECTED? Oil Prices RISE ?
  • 27. THEIR Goals - and so - WHAT SHOULD OUR GOALS BE 27
  • 28. Innovation - Defined Innovation is the implementation of new ideas at the individual, group or organizational level
  • 29. Creativity - Defined Creativity is the development of ideas about products, practices, services, or procedures that are novel and potentially useful to the organization Eureka!
  • 30. What Does It Take to Be Creative? Time Hard work Mental energy
  • 31. The Creative Person How are they different? Personality Traits Cognitive Creativity Skills Domain-specific Knowledge Intrinsic Motivation
  • 33. Personality Traits of Creative People Persistence Self-confidence Independence Attraction to complexity Tolerance of ambiguity Intuitiveness
  • 34. …Personality Traits of Creative People Have broad interests Are energetic Drive to achieve Love their work Take risks
  • 35. Cognitive Creativity Skills Think creatively Generate alternatives Engage in divergent thinking Suspend judgment
  • 36. Domain-Specific Knowledge Develops Via Education Training Experience Contextual Knowledge
  • 37. Creativity Enhancers  Focus on intrinsic motivation  Creativity goals  Developmental feedback  Supportive supervision  Healthy competition  Participative decision making  Autonomy  Hire creative people  Enriched, complex jobs  Provide resources  Clear organizational goals  Instructions to be creative  Recognize and reward creativity  Encourage risk taking  No punishment for failure
  • 38. …Creativity Enhancers  Workforce diversity  Internal and external interaction  Diverse teams skilled at working together  Supportive climate  Organizational culture the promotes innovation  Flexible, flat structures  Close interaction and relationships with customers
  • 39. How Can Organizations Foster Creativity? Hire creative & diverse workforce Design complex & challenging jobs Set clear org. goals Recognize & reward creativity Set creativity goals Use diverse teams Create the right org. culture Provide resources esp. time “Be Creative!”
  • 40. Management Style and Creativity Encourage risk taking Provide autonomy Encourage productivity - “sweat equity” Supportive supervision, climate, and work group Participative leadership
  • 41. Creativity Killers Excessive focus on extrinsic motivation Limits set by superiors Critical evaluation Close, controlling supervision Competition in a win-lose situation Control of decision making Control of information
  • 42. Stages in the Creative Process Preparation Incubation Verification Illumination
  • 43. Flow - Defined Flow (autotelic experience) occurs when people experience a state of effortless concentration and enjoyment
  • 44. Creative Thinking Techniques Brainstorming Rules Expressiveness - Say whatever ideas come to mind without focusing on constraints Non-evaluation - No criticism allowed; all are valuable Quantity - Produce as many ideas as possible Building - Expand on other people’s ideas
  • 45. … Creative Thinking Techniques Brainwriting Hybrid of both individual and group brainstorming Produces more ideas than brainstorming
  • 46. Adopting a New Way Do customers want it ? Is it good for business ? Can we deliver it ? Start with DESIRABILITY
  • 47. What to be ready for as Leaders 1. Things WILL move . . . Be ready for CHANGE . . .is getting faster & faster o Adaptive Leadership - ability to adapt to change & shift mind-sets o Shared Leadership 2. Culture of Enquiry 3. Ability to See Ahead. See the Trends . Join the Dots. 4. Sustainability – the new way to live 5. New Competencies. New ways to Engage. New way to Compensate. 6. Be value driven – VISIBLY. 47
  • 48. 1. Get customer centric, not competition focused 48 What needs to be different ?
  • 49. 2. Reshaping HUMAN TALENT : A. Hire for strengths you don’t have B. Reward for IDEAS THAT ARE DIFFERENT from the mainstream C. Hire Passion 49 What needs to be different ?
  • 50. What needs to be different ? 50 3. Build CAPABILITY for TOMORROW PIVOT. PIVOT. PIVOT
  • 51. What needs to be different ? 4. Create the CULTURE right - A. Environments for Experimentation B. A physical place which allows a different thinking C. Ask teams to compete for the zaniest of ideas • Ask them to experiment • Get them to take calculated RISKS 51
  • 52. 52 What needs to be different ? 5. Be considered AUTHENTIC A. Be perceived as Transparent B. Be seen to have a purpose that serves society C. Progress + Performance : not a Zero-Sum game anymore
  • 53. What leaders need to do 1. Drive customer /Consumer centricity across HARD 2. Hire Rebels with a purpose 3. Build Capability 4. Build an experimentative culture 5. Be authentic : Performance + Progress for society = Purpose 53