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April 2016
CONFIDENTIAL
1
Company Overview
Confidential STEP Solutions Group, LLC
Contents
 STEP History
 STEP Vision
 STEP as a Transformation Platform
 Transformation Examples
 Marketplace Portal
 Business Model
2
Confidential STEP Solutions Group, LLC
STEP History
• Developed internally by Milliman Inc., a leading actuarial
firm
• Developed internally from 2001 until 2008
• Motivated by the complexity and barriers to getting new products to market
using legacy administration systems
• Toolset to enable IT to deliver complex systems quickly
• Applied to develop a complex admin system for a block of Executive Life
products and LTC administration
• STEP acquired the business in 2008
• Modernized the business logic and developed a platform
• Surveyed the market and technology trends
• Objective to build a transformation engine
• Decided to focus on the new business and underwriting processes
• Highest ROI in the near term
• “Grow the business” mandate
• Vision
• Supports innovation initiatives
• Fits into a legacy environment as a hybrid solution
3
Confidential STEP Solutions Group, LLC
STEP as a transformation platform
• STEP can enable a total transformation of the new business platform
• Accelerate time to decision on policy issuance
• Accelerate time to market targeting new products, channels,
customers
• Reduce the cost of lost opportunity
• Stream line business processes and improve organizational
productivity
• 40% to 60% of operations and underwriting costs can be
reduced depending on the choices made in the setup
• Kick out rules, risk assessments and scoring are applied
consistently
• System manages IGO and compliance processes
• Underwriters work on cases which have been properly
screened and have supporting data at hand
• Auto decisioning can manage a significant portion of the
cases, putting the focus of operations and underwriting
on those cases which require attention
• STEP platform with integrated document and workflow
management helps reduce cost and complexity of technology
platforms by 60%
4
Confidential STEP Solutions Group, LLC
Transformation examples
5
Confidential STEP Solutions Group, LLC
Marketplace Portal is One of Six Components
6
Confidential STEP Solutions Group, LLC
STEP Business Model
• STEP licenses its products directly to carriers, or through a
partnership with a leading Business Process Outsourcing
firm, or licensed with third party vendors in a combined
cloud offering
• SaaS license model
• Annual license fee per product category
• Transaction and processing fees based on business process
interaction
• Enterprise License model
• License fee plus annual maintenance
• STEP Solutions Group is an affiliate of the Dillon Kane
Group, a business incubator based in Chicago
• 250 employees within the DKG family
• Shared back office for HR, admin, insurance, accounting,
finance,legal, space and network administration
Confidential STEP Solutions Group, LLC
Key Metrics
• STEP Solutions has been incubated over 7 years
• Technology from Milliman has been modernized and four new
components have been developed
• Significant investments by Milliman and Dillon Kane Group and an
estimated 25,000 hours of R&D investment in new business and
underwriting components
• Legacy implementations provided real time laboratory to develop a
leading edge new business and automated underwriting platform
• 20 person technology and operations team with deep insurance, new
business, underwriting, policy administration and claims expertise
• Pipeline of clients is growing
• First large implementation will go live the first quarter of 2017
• Joint proposal with a leading cognitive intelligence vendor to develop a
marketplace portal for a major insurance company is in process
• A major reinsurer is working with Dillon Kane Group to develop an
insurance marketplace leveraging the STEP platform

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Step Company Overview

  • 2. Confidential STEP Solutions Group, LLC Contents  STEP History  STEP Vision  STEP as a Transformation Platform  Transformation Examples  Marketplace Portal  Business Model 2
  • 3. Confidential STEP Solutions Group, LLC STEP History • Developed internally by Milliman Inc., a leading actuarial firm • Developed internally from 2001 until 2008 • Motivated by the complexity and barriers to getting new products to market using legacy administration systems • Toolset to enable IT to deliver complex systems quickly • Applied to develop a complex admin system for a block of Executive Life products and LTC administration • STEP acquired the business in 2008 • Modernized the business logic and developed a platform • Surveyed the market and technology trends • Objective to build a transformation engine • Decided to focus on the new business and underwriting processes • Highest ROI in the near term • “Grow the business” mandate • Vision • Supports innovation initiatives • Fits into a legacy environment as a hybrid solution 3
  • 4. Confidential STEP Solutions Group, LLC STEP as a transformation platform • STEP can enable a total transformation of the new business platform • Accelerate time to decision on policy issuance • Accelerate time to market targeting new products, channels, customers • Reduce the cost of lost opportunity • Stream line business processes and improve organizational productivity • 40% to 60% of operations and underwriting costs can be reduced depending on the choices made in the setup • Kick out rules, risk assessments and scoring are applied consistently • System manages IGO and compliance processes • Underwriters work on cases which have been properly screened and have supporting data at hand • Auto decisioning can manage a significant portion of the cases, putting the focus of operations and underwriting on those cases which require attention • STEP platform with integrated document and workflow management helps reduce cost and complexity of technology platforms by 60% 4
  • 5. Confidential STEP Solutions Group, LLC Transformation examples 5
  • 6. Confidential STEP Solutions Group, LLC Marketplace Portal is One of Six Components 6
  • 7. Confidential STEP Solutions Group, LLC STEP Business Model • STEP licenses its products directly to carriers, or through a partnership with a leading Business Process Outsourcing firm, or licensed with third party vendors in a combined cloud offering • SaaS license model • Annual license fee per product category • Transaction and processing fees based on business process interaction • Enterprise License model • License fee plus annual maintenance • STEP Solutions Group is an affiliate of the Dillon Kane Group, a business incubator based in Chicago • 250 employees within the DKG family • Shared back office for HR, admin, insurance, accounting, finance,legal, space and network administration
  • 8. Confidential STEP Solutions Group, LLC Key Metrics • STEP Solutions has been incubated over 7 years • Technology from Milliman has been modernized and four new components have been developed • Significant investments by Milliman and Dillon Kane Group and an estimated 25,000 hours of R&D investment in new business and underwriting components • Legacy implementations provided real time laboratory to develop a leading edge new business and automated underwriting platform • 20 person technology and operations team with deep insurance, new business, underwriting, policy administration and claims expertise • Pipeline of clients is growing • First large implementation will go live the first quarter of 2017 • Joint proposal with a leading cognitive intelligence vendor to develop a marketplace portal for a major insurance company is in process • A major reinsurer is working with Dillon Kane Group to develop an insurance marketplace leveraging the STEP platform

Editor's Notes

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