Intelligent operations integrate smarter processes and technology to optimize working capital and augment productivity gains.

1. DESIGN • TRANSFORM • RUN 1© 2015 Copyright Genpact. All Rights Reserved.
Smarter processes and technology underpin intelligent
operations and optimize working capital
CFO ► Impact ► Accounts payable
Challenge Solution Impact
• Define and achieve “best
in class” AP process
standard to overcome:
• Low FPY for invoices
• High processing costs
• Low Paid on Time
percentage and discount
capture
• Implemented effective
invoice receipt
mechanism
• Optimized payment terms
against due date behavior
• Devised improved
process for repeat, low-
value purchases to boost
productivity
Leading
CPG
company
• Optimized due dates:
$28.5 million
• Rationalized payment
terms: $24.8 million
• Utility PO and invoice
terms parity: $4 million
• Harmonized AP/AR
terms: $1.4 million
• Raise e-invoicing
penetration from 55% to
95%
• Reduce costs by 20%Leading
pharma
major
• Enforced e-invoicing with
OB10 partnership and
vendor analysis
• Reduced rework and
made PO creation easier
• Created vendor portal and
encouraged use
• Saved $1 million from
productivity gains
• Reduced AP team 30%
• Enrolled 5,500 suppliers
for e-invoicing
• 300,000 e-invoicing
transactions in first year