2. Influencing:
Concept and fundaments of Influencing:
• Influencing:
– Comes from Latin language
• Meaning to flow into
– Allows a leader
• To get things done and
• To achieve desired outcomes without force
3. Contd….
– Takes place in:
• Families
• Among friends
• In communities
• At the work place
• Society
– For strategic leaders, this skill is important
– It involves focusing on organization member as:
• Morale
• Environment
• Conflict management
• Development relationship
4. Contd…
• Effective influences thus requires a balance
between:
– Building relationship
– Getting results
• Managerial communication usually has three
basic purposes:
– To educates or inform
– To relate or
– To influence
5. Contd….
• Influencing people:
– In the modern organizational environment:
• Forcing people to do their assigned tasks
• Does not work all the time
– This approach therefore needs:
• To be replaced by the softer influencing methods
• Influencing people through fully by:
– Communicating the merits of the instruction
• Direct influencing
• Indirect influencing
6. Contd…
– Direct influences can:
• Occur face to face or
• Through electronic media
Managers can use to influence employees of
their:
• Organization to attain organizational goals
– Influence with reciprocity:
• One person is required :
– To return in kind what another person has given
7. Contd….
• Influence with consistency
– Most people have:
» A desired to look and be consistent with their:
• words
• Beliefs
• attitudes
» Personal consistency is highly valued by people
• Influence with social proof (role model)
– People often decide
» What to do or
» Believe in certain situation by:
• Looking at what other people are
• Doing and beleving
8. Contd…..
• Inflecting with authority
• Influence with coloration
• Influence with collaboration
• Influence with assertiveness
– Assertiveness involve:
» Managers’ strong commitment to achieve something
• Influence with networking
– Good reporting
– Interpersonal relationship
• Understanding and fulfill the needs of others
(motivation)
• Influence through effective listening
9. Influencing Subsystem:
Purpose:
• The influencing subsystem:
– To enhance the attainment of mgmt. system object
by:
• The activities of organizational members in :
– Appropriate directions
– Composed the following four elements
• Input – people, material , financial, technology
• Process – managerial and technological process
• Output - products and services
• feedback – reactions from market
11. Contd…
• The influencing subsystem constitutes of:
– Input – portion of the total resources of overall
mgmt. sources
– Output- is appropriate organization member
behavior
• Process:
– The performance of six primary mgmt. activities:
• Leading
• motivating
