This document discusses organizational behavior practices at a hi-tech park company in India. It provides an overview of the company, which was established in 2013 and has received several awards. It then examines communication practices, motivation/reward systems, objectives related to power/politics and conflict in the organization. Findings are presented on power/politics, work-related stress, conflict strategies, and conflict resolution styles. The document concludes with recommendations in a 2x2 matrix based on importance and urgency of addressing lack of incentives, highly stressed female marketing employee, tendency for win-win conflict resolution, and lower usage of power/politics.
2. Importance of organizational
Behavior
•Consists of different techniques, methods & theories to evaluate
the performances
•Answers to questions which arise when managing organization
•Analyses the factors that influence the performance of a
organization
•Describes the ways of improving the performance
•Creates the path that a business needs in understanding of
organization processes and skills.
3. “The underlying beliefs, assumptions, values and ways of interacting that
contribute to the unique social and psychological environment of an
organization.”
4. Company Overview
• Established on 1st June 2013.
• 2ND Largest Electronics selling Local brand
• Indo UAE Business & Social Forum Summit
2018, they got World's Greatest Brand Award
and Leaders Award 2017-18 in Asia.
• DITF Best Pavilion award 2018
5. Communication Practices
• Downward Communication:
1. Job instruction
2. Information
3. Feedback about job performance
• Upward communication:
• External Communications
6. Motivation & Reward System:
1.Promotion
2. Increment
3.Performance bonus
4.Foreign training
5.Foreign assignment
6.Spot recognition
7.Other remuneration. (E.g. Car allowance, gift
hamper etc.)
7. Objectives
• Power and Politics in an organization and
its impacts.
• Conflict in an organization and Conflict
resolution
12. Power and Politics
Male (3/5): 10
Female (2/5):
11.5
Average:
10.75
Employees have the power
to make decisions,
The power of gaining
superiority Through work
efficiency
13. Work-related Stress
Male (3/5):
151
Female (2/5):
137
Average: 147
• Over all stress
level is moderate
• Work related
stress level may
fluctuate
depending on
different
variables
(demographic,
14. Conflict Strategy
Male (2/3):
Confronting
Female (2/2):
Confronting
• Tendency to find
solution that satisfies
both parties
• Both personal goals
and relations are
important
• May lead to
unwanted tension
17. Importance
Urgency
High Low
High Q1. Lack of Incentive
Strategy: Increasing reward
against work/ more recognition.
Q2.i)Marketing Employee
(Female) feels highly stressed at
work
Strategy: Should commence an
investigation in the particular
field of problem.
ii) Most of tend to resolve
conflict into a win-win situation
that may lead to unnecessary
dissatisfaction.
Strategy: Trying to bring the
whole organization in the same
page about every conflict may
not leave a win-win situation for
both parties.
Low Q4.Lower usage of power and
politics within the organization
Strategy: Motivating the
employees practice Good power
and politics to increase healthy
competition and productivity
within the company