Whether your team is local or global, learn how to make culturally diverse teams flourish. As different as we may perceive cultures around the world or even within our community, the employee engagement fundamentals are the same; our similarities outweigh our differences. This presentation is intended to help you understand and adapt to other cultures, then use that knowledge to connect with your employees, and help them connect with each other.

1. GLOBAL
EMPLOYEE
ENGAGEMENT
Dima Ghawi

2. Only 13% of the
global workforce
feels engaged.
Gallup Research

3. TOP ENGAGEMENT DRIVERS
USA:
“effectiveness of
immediate manager”

4. TOP ENGAGEMENT DRIVERS
GERMANY:
“participation in decision
making”

5. TOP ENGAGEMENT DRIVERS
CHINA:
“fair pay and staff
well-being”

6. CONNECTING
Through Trust and
Relationships

7. 1. Identify local
cultural mentors
CONNECTING THROUGH TRUST & RELATIONSHIPS

8. 2. “Going Home”
is not an option
CONNECTING THROUGH TRUST & RELATIONSHIPS

9. 3. Don’t be yourself
– be your sensitive,
culturally aware,
appreciative self.
CONNECTING THROUGH TRUST & RELATIONSHIPS

10. CONNECTING
Virtually

11. “We are sinking!”

12. 1. Capture “voice
language” clues through
active listening, and direct
and clear communication
CONNECTING VIRTUALLY

13. 2. Be deliberate and
over emphasize the
message
CONNECTING VIRTUALLY

14. 3. Utilize technology
communication tools to
connect with your team
CONNECTING VIRTUALLY

15. CONNECTING
The Team Members

16. 1. Promote cultural
curiosity
CONNECTING THE TEAM MEMBERS

17. 2. Encourage team
members to share
cultural information
CONNECTING THE TEAM MEMBERS

18. 3. Invest in face to
face meetings at
least once a year
CONNECTING THE TEAM MEMBERS

19. CONNECTING
The Team With The
Department’s Strategy

20. 1. Help the team
understand how their
work contributes to
company’s success
CONNECTING TEAM WITH DEPARTMENT STRATEGY

21. 2. Use technology and
internal social media to
communicate strategic
messages
CONNECTING TEAM WITH DEPARTMENT STRATEGY

22. 3. Celebrate and
recognize the team
CONNECTING TEAM WITH DEPARTMENT STRATEGY

23. CONNECTING
The Team With
Community Giveback
Initiatives

24. 1. Create opportunities
for voluntary activities
conducted in business
hours
CONNECTING WITH COMMUNITY GIVEBACK INTIATIVES

25. 2. Encourage team to
share about their
volunteering’s impact on
the local community
CONNECTING WITH COMMUNITY GIVEBACK INTIATIVES

26. 3. Actively communicate
about community giveback
opportunities available
through the company
CONNECTING WITH COMMUNITY GIVEBACK INTIATIVES

27. CONNECTING
Can Change The World

28. Dima Ghawi
dghawi@gmail.com
TEDx
@dghawi
YouTube
Linkedin