Service Marketing ppt

1. Group No 01

2. Group Members
M.P.D.S.Ananda
10/MS/004
D.T.S.Abeywardhana
10/MS/003
P.B.Balasooriya
10/MS/136
H.B.M.W.Bandara
10/MS/137
K.N.S.Jayasekara
10/MS/178
O.T.M.W.A. Bandara
10/MS/138

3. About Us..
 Boulder Garden
 98 Acres
 Saman Villas
Exterior & Intetrior
Types of Servicescape
Strategic Roles of Servicescape
 Package
 Socializer
 Facilitator
 Differentiator

4. Exterior

5. Interior

6. Types of Servicescape
Servicescape usage Elaborate Lean
Self service
Interpersonal services
Remote services
Hotel Industry
Servicescape Complexity

7. Strategic Role
of
Servicescape

8. Boulder Garden
1. Package

10. Visual things

11. Dress code

12. 98 acres
1. Package

15. Saman Villas
1.Package

18. Boulder Garden
2. Facilitator

20. 98 acres
2. Facilitator

21. Saman Villas
2. Facilitator

23. Boulder Garden
3. Socializer

26. 98 acres
3. Socializer

27. Saman Villas
3. Socializer

29. Entrence
Boulder Garden

30. Entrence
98 acres

31. Entrence
Saman Villas

32. Boulder Garden
4. Differentiator

35. 98 acres
4. Differentiator

39. Saman Villas
4. Differentiator