SUNIL S G
Address: Flat No. 006, 18th Main, Padmanabhanagar, Bangalore - 560061
Contact: +91-9880660544  E-mail: suniljois@gmail.com
PROCESS EXCELLENCE, QUALITY & PROJECT MANAGEMENT (Agile – Certified Scrum Master)
Offering over 11 years of impressive experience in project delivery, implementation of software systems & quality
processes; seeking assignments with growth-oriented organizations across the industry
PROFILE
 Seasoned, technically inclined and highly empowered professional with incredible experience acquired over the
years in diverse areas encompassing, project management, end-to-end delivery, executing & implementing high
valued projects for emerging technology such as Cloud and Mobile Technology.
 2 years’ experience in the implementation of Agile Scrum practices in team consisting of Developers &
Testers; presently associated with Hewlett Packard, Bangalore as Software Specialist and performing the role
of Scrum Master.
 8 years’ experience in testing and implementation of Project’s Quality in offshore locations.
 Proven ability to present solution strategy, testing capabilities and service offerings to various projects.
 Proactive and goal-oriented leader with established record of success in leading corporate technology
initiatives; equipped with outstanding communication and motivational abilities to facilitate attainment of
strategic goals and bottom line objectives.
Core Competencies:
Strategic Planning  Project Analysis  Project Estimates  Customer Management  Project Implementation  Business
Domain Expertise  Application Support  Troubleshooting  Team Management  Complete Project Life Cycle 
Software Testing & Quality Analysis / Control  Testing Techniques  Test Case Creation  Bug Tracking System &
Process  Team Management  Training & Development  Excellent Logical & Analytical Skills  Cross-functional
Coordination
Technical Skills:
Testing Tools PuttyCM, WinSCP, Jude, Doxygen, ADUtil,
HPVTMessageGen, JMeter, Oracle Virtual
Box, Rally
Project Management Tools ALM/Quality center v 10/9.2, Jira
Cloud Technology Openstack (Nova, Swift, Block Storage)
Cloud technology. Openstack Ceilometer
Big Data Basics of Hadoop/ Hive
Databases MySQL
Mobile OS Win Mobile 6.1, Symbian
Source Control Software GIT
IDE’s Eclipse, VS2005
Operating Systems WINDOWS, Linux (Ubuntu, SUSE)
Devices HP IPAQ’s, Pocket PC and Symbian mobiles
Others JSON, Web Services/REST API
Achievements / Highlights:
 Received Gold Star award for my contribution towards Email Archive Service as SaaS project
 Was recognized with “Hall Of Fame “award at org level for handling additional responsibilities and consistent
performance during critical phase of IPAQ project.
 Received several E-Awards for execution of tests related to HP Cloud services.
 Was recognized as a “Valued Employee” for the developing the standalone tool in IMS Client product.
JOB CHRONICLE
HP R&D- Cloud Engineering, Bangalore July 2007 - till date
Software Specialist
NMS Communications, Bangalore December 2004-June 2007
Software Engineer
Details of Projects Accomplished is attached as Annexure - A
PROFESSIONAL EXPERIENCE
Key Responsibilities as Specialist (Scrum Master):
 Working in agile environment - specifically Scrum since 2011; implementing Scrum in teams consisting of
developers and testers.
 Driving scrum meetings – Sprint Planning, User Story grooming, Standups, Retrospect and Sprint review
meetings. Experience in backlog tracking, burn down metrics and velocity.
 Resolving the impediments for the team by helping them to find right personnel to solve their issue and helping the
team in decision making. Coordinating the onsite & offshore projects & teams.
 Looking after Project Monitoring, Tracking and Reporting; expertise in Scrum methodology and well
experienced in working & implementing scrum in the teams.
 Maintaining on site interfacing & relationship management; building and leading a team for quality and on time
delivery.
 Organizing and managing resources for the project that entails creating estimates for the project, work breakdown
structure, project plan, contingency plan & schedules; identifying risks within defined scope, quality and time.
 Structuring Project, mobilizing and deploying resources to accomplish project / assigned work within agreed
timelines.
 Defining scope of the projects while contributing to the project as the project lead
 Interacting with the team members for the mutual benefits in the project while interacting with the onsite
counterparts for better feedback.
 Estimating and evaluating the effort/ schedules and managed the team and its grievances while training them on
the projects.
Role as Quality Analyst / Software Testing:
 Expertise in test planning, strategy, estimation, work allocation and progress status reporting to Test Manager.
 Analyzed product requirements and ensuring timely program delivery in conformity with quality standards.
 Experienced in benchmarking the release criteria and classifying product quality.
 Created Test Scenarios, Test Cases, Execution, Bug Tracking and Analysis. Experience in Smoke Testing, System
Integration Testing, Functional Testing, Regression Testing, End to End Testing
 Collaborated with the team members and senior management to maintain a continuous stream of information
regarding the project status and progress.
 Effectively designed, scheduled, monitored, debugged & handled troubleshooting workflows; Possess sound
understanding of Enterprise Software testing in cloud computing, email archiving, mobile application and web
based application
 Mentored and lead the team of qualified professionals/staff and provided them leadership/needed motivation to
achieve defined business objectives.
 Worked on CLI (Unix CLI and Windows CLI) testing and UI testing of core Openstack Components
 Worked on cloud archiving product (Software as a Service) and email archiving product.
ACADEMIC AND PROFESSIONAL CREDENTIALS
BE (Electronics and Communication Engineering), 2003
JNNCE college of Engineering, Hassan (Visweswaraiah Technological University); first class
PUC (12th Class), 1999
State Board; First Class
SSLC (10th Class), 1997
State Board; First Class
Professional Certification:
Certified Scrum Master from Scrum Alliance
Trainings Attended on:
Scrum – an agile methodology
Business Communications
Personal Information:
Date of Birth: 23rd Nov. 1981
Languages Known: Kannada, English and Hindi
Visa: Valid B1 Visa till 2024
References & Supporting Documents: Available upon Request
ANNEXURE - A
Projects Accomplished:
Project Title Project Name: HP Cloud Services (HP Public cloud)/ HP Helion
Customer HP R&D- Cloud Engineering
Details HPCS is a public cloud offering from Hewlett-Packard (HP) that provides compute,
storage, and platform services that are accessible via the public Internet to developers,
independent software vendors (ISVs), SMBs, and enterprises of all sizes (including public
sector). HP built its cloud infrastructure using OpenStack technology, an open source
cloud infrastructure project.
Roles & responsibilities  Participate in Sprint planning, release meetings and Scrum meetings. Helped the
team in estimation & release plans. Facilitated the team to unblock hurdles.
 Handled status reporting & management.
 Own and lead Metering and Billing module QA.
- Participate in Sprint planning, release meetings and Scrum meetings.
- Validate requirements and highlight gaps and discrepancies
- Involved in developing test strategy, test plans, test reports.
- Owner for entire feature Bug management/Feature QA Management, in Jira
- Final Gateway for all the Production DEPLOYs, SPOC for post prod issues.
- Intimate any risks well in advance by sprint pre-closure calls.
 Working as a member of User Interface and CLI validation team.
 Own periodic Regression testing effort in Pre-prod environment.
 Test new functionality in the DEV environment, End-to-End validation in QA
Environment.
 Own Test Environment preparation and test data creation for MNB (Metering
and Billing), follow documentation and prepare Test data for all the Cloud
services.
 Own Non-Functional tests – Installation, basic performance and usability testing.
Project Title Email Archive Service as SaaS (March 2011 – March 2012)
Customer HP R&D- Cloud Engineering
Details The email archive service is Software as a Service (SaaS) that provides secure HTTPS
access to customers to utilize the system for e-compliance and offsite storage of email
message data. The archive service system is designed to create a unique and secure
virtual environment within the Amazon cloud for each archive service provider customer.
All account settings and related configurations such as collectors, message data, searches
and reports are secure both in transit and in storage for each service provider
instantiation
Roles & responsibilities  Implemented Scrum in the team; handled Mobile Applications, Project monitoring,
control and reporting.
 Involved in resource planning & management and appraisal management.
 Doing an Impact analysis of the other existing modules during enhancement and
deciding the scope of testing for the same.
 Participate in different stages of testing of the product - Functional, Integration,
System and Regression testing.
 Interacted with the product owners in understanding of the product.
 Involved in end to end testing of the product.
 Coordinated with onsite and offshore team and helped in ramping up the team by
providing training.
 Participated in reviews and meetings and provided updates on team progress
Project Title EAsE- Email Archiving Software for Microsoft Exchange (Jan 2009 – Feb 2011)
Customer HP R&D- Cloud Engineering
Details HP Email Archiving software for Microsoft Exchange (HP EAs Exchange or EAsE) is mail
administration software that archives messages from Exchange mail accounts in the HP
Integrated Archive Platform (IAP).EAsE is a combination of hardware and software that
archives the mails from exchange server to external storage. The hardware is the Archive
Gateway, a Windows server that sits between Exchange servers and the IAP. The Archive
Gateway runs EAsE, which is a collection of software modules that perform specific
archiving tasks and related maintenance tasks.
Responsibilities  Handled Test Case Preparation based on Requirement Document.
 Performing Smoke Test, Regression Test and Compatibility Test.
 Reported the problem found during the testing phase through the bug tracker system
in the Clear DDTS; Verified / re-opened the fixed bugs.
 Understanding the customer requirements and tracking the requirement changes in
the test cases to make sure each of the requirements gets mapped as a test case.
 Experience in leading a team towards delivery, effective Bug Reporting.
Project Title HP iPAQ Handhelds Application Testing for SP and Pocket PC (July 2007 –Dec
2008)
Customer HP R&D- Cloud Engineering
Details Windows Smartphone, PPC, PDA are based on the Windows mobile 5 and 6 OS. There are
mainly two different kinds of applications on Windows mobile (Desktop application and
Device application).
On desktop side have worked extensively on an application named as Setup Assistant(SA)
whereas on device side have worked on application like Key Guard and Sim Manager.
Setup Assistant (SA): This application allows users to configure their iPAQ settings on the
desktop, and then apply these settings to their iPAQ if it is connected to the desktop. Also
used for resetting the device to Factory settings and viewing the current details of the
device
Key Guard (KG): Key Guard is a windows mobile based application and its main objective
is to deactivate the device touch screen (for applicable products) and prevent accidental
key presses on the device.
SIM Manager: Is a windows mobile based application that allows the user to manage
contacts data on the SIM/USIM cards. It allows the user to manage contacts. Microsoft
SIM Manager APIs are used to access contacts on 2G SIM and a proprietary RIL protocol is
used to access contacts on 3G SIM cards as Microsoft does not have support for 3G SIM
cards.
Role Test Lead
Responsibilities  Managed a team of 2; handled planning, estimation and work allocation of Release
Testing.
 Given product demo to the management in the sprint review meetings.
 Continuously interacted with developers, product owner, and architect for the
ongoing and upcoming features. Validated requirements and highlighted gaps and
discrepancies
 Played the role of a Team lead and enabled the team by resolving the impediments.
Trained the newcomers and juniors on Product and Process.
 Drove user story grooming, Kick off, Retrospect, Review and daily standup meetings.
Created test scenarios, test cases, execution and bug tracking.
 Provided coaching and mentoring team members. Handled testing- Sanity, System,
Functional Exploratory and Regression Testing.
 Involved in ROM validation and ROM flashing activity.
 Involved in release management activity for all HP applications.
Project Title IMS Client (Dec 2004 – June 2007)
Customer NMS Communication
Details The IP Multimedia Subsystem (IMS) architecture unifies applications based on the
Session Initiation Protocol (SIP) and its related family of protocols. IMS client is a
collection of applications – Instant Messaging, Push to Talk over Cellular (PoC), Peer-to-
peer Video Sharing (PPVS) etc. The Extensibility feature enables third parties to enhance
the capabilities of the IMS Client by developing and integrating applications into the IMS
Client.
Responsibilities  Developed a standalone application devised to change the user profile configuration
of the IMS client at runtime in .Net
 Was responsible for providing multi-language support for Device configuration tool.
 Responsible for writing and executing test cases of various modules in the product.
 Involved in maintenance activity of the product.
 Logging defects in Test Director
 Daily test case results preparation and reporting
 Involved in coaching and mentoring Team members.

Resume

  • 1.
    SUNIL S G Address:Flat No. 006, 18th Main, Padmanabhanagar, Bangalore - 560061 Contact: +91-9880660544  E-mail: suniljois@gmail.com PROCESS EXCELLENCE, QUALITY & PROJECT MANAGEMENT (Agile – Certified Scrum Master) Offering over 11 years of impressive experience in project delivery, implementation of software systems & quality processes; seeking assignments with growth-oriented organizations across the industry PROFILE  Seasoned, technically inclined and highly empowered professional with incredible experience acquired over the years in diverse areas encompassing, project management, end-to-end delivery, executing & implementing high valued projects for emerging technology such as Cloud and Mobile Technology.  2 years’ experience in the implementation of Agile Scrum practices in team consisting of Developers & Testers; presently associated with Hewlett Packard, Bangalore as Software Specialist and performing the role of Scrum Master.  8 years’ experience in testing and implementation of Project’s Quality in offshore locations.  Proven ability to present solution strategy, testing capabilities and service offerings to various projects.  Proactive and goal-oriented leader with established record of success in leading corporate technology initiatives; equipped with outstanding communication and motivational abilities to facilitate attainment of strategic goals and bottom line objectives. Core Competencies: Strategic Planning  Project Analysis  Project Estimates  Customer Management  Project Implementation  Business Domain Expertise  Application Support  Troubleshooting  Team Management  Complete Project Life Cycle  Software Testing & Quality Analysis / Control  Testing Techniques  Test Case Creation  Bug Tracking System & Process  Team Management  Training & Development  Excellent Logical & Analytical Skills  Cross-functional Coordination Technical Skills: Testing Tools PuttyCM, WinSCP, Jude, Doxygen, ADUtil, HPVTMessageGen, JMeter, Oracle Virtual Box, Rally Project Management Tools ALM/Quality center v 10/9.2, Jira Cloud Technology Openstack (Nova, Swift, Block Storage) Cloud technology. Openstack Ceilometer Big Data Basics of Hadoop/ Hive Databases MySQL Mobile OS Win Mobile 6.1, Symbian Source Control Software GIT IDE’s Eclipse, VS2005 Operating Systems WINDOWS, Linux (Ubuntu, SUSE) Devices HP IPAQ’s, Pocket PC and Symbian mobiles Others JSON, Web Services/REST API Achievements / Highlights:  Received Gold Star award for my contribution towards Email Archive Service as SaaS project  Was recognized with “Hall Of Fame “award at org level for handling additional responsibilities and consistent performance during critical phase of IPAQ project.  Received several E-Awards for execution of tests related to HP Cloud services.  Was recognized as a “Valued Employee” for the developing the standalone tool in IMS Client product.
  • 2.
    JOB CHRONICLE HP R&D-Cloud Engineering, Bangalore July 2007 - till date Software Specialist NMS Communications, Bangalore December 2004-June 2007 Software Engineer Details of Projects Accomplished is attached as Annexure - A PROFESSIONAL EXPERIENCE Key Responsibilities as Specialist (Scrum Master):  Working in agile environment - specifically Scrum since 2011; implementing Scrum in teams consisting of developers and testers.  Driving scrum meetings – Sprint Planning, User Story grooming, Standups, Retrospect and Sprint review meetings. Experience in backlog tracking, burn down metrics and velocity.  Resolving the impediments for the team by helping them to find right personnel to solve their issue and helping the team in decision making. Coordinating the onsite & offshore projects & teams.  Looking after Project Monitoring, Tracking and Reporting; expertise in Scrum methodology and well experienced in working & implementing scrum in the teams.  Maintaining on site interfacing & relationship management; building and leading a team for quality and on time delivery.  Organizing and managing resources for the project that entails creating estimates for the project, work breakdown structure, project plan, contingency plan & schedules; identifying risks within defined scope, quality and time.  Structuring Project, mobilizing and deploying resources to accomplish project / assigned work within agreed timelines.  Defining scope of the projects while contributing to the project as the project lead  Interacting with the team members for the mutual benefits in the project while interacting with the onsite counterparts for better feedback.  Estimating and evaluating the effort/ schedules and managed the team and its grievances while training them on the projects. Role as Quality Analyst / Software Testing:  Expertise in test planning, strategy, estimation, work allocation and progress status reporting to Test Manager.  Analyzed product requirements and ensuring timely program delivery in conformity with quality standards.  Experienced in benchmarking the release criteria and classifying product quality.  Created Test Scenarios, Test Cases, Execution, Bug Tracking and Analysis. Experience in Smoke Testing, System Integration Testing, Functional Testing, Regression Testing, End to End Testing  Collaborated with the team members and senior management to maintain a continuous stream of information regarding the project status and progress.  Effectively designed, scheduled, monitored, debugged & handled troubleshooting workflows; Possess sound understanding of Enterprise Software testing in cloud computing, email archiving, mobile application and web based application  Mentored and lead the team of qualified professionals/staff and provided them leadership/needed motivation to achieve defined business objectives.  Worked on CLI (Unix CLI and Windows CLI) testing and UI testing of core Openstack Components  Worked on cloud archiving product (Software as a Service) and email archiving product. ACADEMIC AND PROFESSIONAL CREDENTIALS BE (Electronics and Communication Engineering), 2003 JNNCE college of Engineering, Hassan (Visweswaraiah Technological University); first class PUC (12th Class), 1999 State Board; First Class SSLC (10th Class), 1997 State Board; First Class
  • 3.
    Professional Certification: Certified ScrumMaster from Scrum Alliance Trainings Attended on: Scrum – an agile methodology Business Communications Personal Information: Date of Birth: 23rd Nov. 1981 Languages Known: Kannada, English and Hindi Visa: Valid B1 Visa till 2024 References & Supporting Documents: Available upon Request ANNEXURE - A Projects Accomplished: Project Title Project Name: HP Cloud Services (HP Public cloud)/ HP Helion Customer HP R&D- Cloud Engineering Details HPCS is a public cloud offering from Hewlett-Packard (HP) that provides compute, storage, and platform services that are accessible via the public Internet to developers, independent software vendors (ISVs), SMBs, and enterprises of all sizes (including public sector). HP built its cloud infrastructure using OpenStack technology, an open source cloud infrastructure project. Roles & responsibilities  Participate in Sprint planning, release meetings and Scrum meetings. Helped the team in estimation & release plans. Facilitated the team to unblock hurdles.  Handled status reporting & management.  Own and lead Metering and Billing module QA. - Participate in Sprint planning, release meetings and Scrum meetings. - Validate requirements and highlight gaps and discrepancies - Involved in developing test strategy, test plans, test reports. - Owner for entire feature Bug management/Feature QA Management, in Jira - Final Gateway for all the Production DEPLOYs, SPOC for post prod issues. - Intimate any risks well in advance by sprint pre-closure calls.  Working as a member of User Interface and CLI validation team.  Own periodic Regression testing effort in Pre-prod environment.  Test new functionality in the DEV environment, End-to-End validation in QA Environment.  Own Test Environment preparation and test data creation for MNB (Metering and Billing), follow documentation and prepare Test data for all the Cloud services.  Own Non-Functional tests – Installation, basic performance and usability testing. Project Title Email Archive Service as SaaS (March 2011 – March 2012) Customer HP R&D- Cloud Engineering Details The email archive service is Software as a Service (SaaS) that provides secure HTTPS access to customers to utilize the system for e-compliance and offsite storage of email message data. The archive service system is designed to create a unique and secure virtual environment within the Amazon cloud for each archive service provider customer. All account settings and related configurations such as collectors, message data, searches and reports are secure both in transit and in storage for each service provider instantiation Roles & responsibilities  Implemented Scrum in the team; handled Mobile Applications, Project monitoring, control and reporting.  Involved in resource planning & management and appraisal management.  Doing an Impact analysis of the other existing modules during enhancement and deciding the scope of testing for the same.
  • 4.
     Participate indifferent stages of testing of the product - Functional, Integration, System and Regression testing.  Interacted with the product owners in understanding of the product.  Involved in end to end testing of the product.  Coordinated with onsite and offshore team and helped in ramping up the team by providing training.  Participated in reviews and meetings and provided updates on team progress Project Title EAsE- Email Archiving Software for Microsoft Exchange (Jan 2009 – Feb 2011) Customer HP R&D- Cloud Engineering Details HP Email Archiving software for Microsoft Exchange (HP EAs Exchange or EAsE) is mail administration software that archives messages from Exchange mail accounts in the HP Integrated Archive Platform (IAP).EAsE is a combination of hardware and software that archives the mails from exchange server to external storage. The hardware is the Archive Gateway, a Windows server that sits between Exchange servers and the IAP. The Archive Gateway runs EAsE, which is a collection of software modules that perform specific archiving tasks and related maintenance tasks. Responsibilities  Handled Test Case Preparation based on Requirement Document.  Performing Smoke Test, Regression Test and Compatibility Test.  Reported the problem found during the testing phase through the bug tracker system in the Clear DDTS; Verified / re-opened the fixed bugs.  Understanding the customer requirements and tracking the requirement changes in the test cases to make sure each of the requirements gets mapped as a test case.  Experience in leading a team towards delivery, effective Bug Reporting. Project Title HP iPAQ Handhelds Application Testing for SP and Pocket PC (July 2007 –Dec 2008) Customer HP R&D- Cloud Engineering Details Windows Smartphone, PPC, PDA are based on the Windows mobile 5 and 6 OS. There are mainly two different kinds of applications on Windows mobile (Desktop application and Device application). On desktop side have worked extensively on an application named as Setup Assistant(SA) whereas on device side have worked on application like Key Guard and Sim Manager. Setup Assistant (SA): This application allows users to configure their iPAQ settings on the desktop, and then apply these settings to their iPAQ if it is connected to the desktop. Also used for resetting the device to Factory settings and viewing the current details of the device Key Guard (KG): Key Guard is a windows mobile based application and its main objective is to deactivate the device touch screen (for applicable products) and prevent accidental key presses on the device. SIM Manager: Is a windows mobile based application that allows the user to manage contacts data on the SIM/USIM cards. It allows the user to manage contacts. Microsoft SIM Manager APIs are used to access contacts on 2G SIM and a proprietary RIL protocol is used to access contacts on 3G SIM cards as Microsoft does not have support for 3G SIM cards. Role Test Lead Responsibilities  Managed a team of 2; handled planning, estimation and work allocation of Release Testing.  Given product demo to the management in the sprint review meetings.  Continuously interacted with developers, product owner, and architect for the ongoing and upcoming features. Validated requirements and highlighted gaps and discrepancies  Played the role of a Team lead and enabled the team by resolving the impediments. Trained the newcomers and juniors on Product and Process.  Drove user story grooming, Kick off, Retrospect, Review and daily standup meetings. Created test scenarios, test cases, execution and bug tracking.  Provided coaching and mentoring team members. Handled testing- Sanity, System, Functional Exploratory and Regression Testing.  Involved in ROM validation and ROM flashing activity.  Involved in release management activity for all HP applications.
  • 5.
    Project Title IMSClient (Dec 2004 – June 2007) Customer NMS Communication Details The IP Multimedia Subsystem (IMS) architecture unifies applications based on the Session Initiation Protocol (SIP) and its related family of protocols. IMS client is a collection of applications – Instant Messaging, Push to Talk over Cellular (PoC), Peer-to- peer Video Sharing (PPVS) etc. The Extensibility feature enables third parties to enhance the capabilities of the IMS Client by developing and integrating applications into the IMS Client. Responsibilities  Developed a standalone application devised to change the user profile configuration of the IMS client at runtime in .Net  Was responsible for providing multi-language support for Device configuration tool.  Responsible for writing and executing test cases of various modules in the product.  Involved in maintenance activity of the product.  Logging defects in Test Director  Daily test case results preparation and reporting  Involved in coaching and mentoring Team members.