1. DHANYA RESHMA
Contact: 058 2187325
E-mail: dhanucolors@gmail.com
PROFESSIONAL SNAPSHOT
SNAPSHOT: Solutions focused, meticulous and results-oriented B. Com Professional offering 5.7 years of successful
career in Procurement & Logistics distinguished by commended performance and proven results
Proactive decision maker, targeting challenging assignmentsProactive decision maker, targeting challenging assignments withwith a well established and globally reputed organization,a well established and globally reputed organization,
bringing the following transferable strengths:bringing the following transferable strengths:
Planning & Analysis
Procurement
Supply Chain Management
Material Management
Contract Management
Order Management
Extended expertise in understanding the process, understand operations sequences, process parameters
required to achieve quality characteristics
Recognized as a hands-on, proactive professional who can rapidly identify problems, formulate tactical plans,
initiate change and implement effective programs in challenging and diverse environments
Strong analytical and problem-solving skills, effective written and verbal communication skills, interpersonal
skills, organizational and multi-tasking skills
P R O F E S S I O N A L
E X P E R I E N C E __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ _
Nandi Solutions, Bangalore, India (Dec ‘15 –
Dec ‘16)
Designation: Senior Executive - Collections
Key Deliverables:
Using SAP Collections management to independently determine the financial condition of customers and
deciding the credit limit recommendations for medium monetary value customers.
Managing accounts of customers with credit limits independently.
Recognizing trends for nonpayment and resolving the issues by engaging internal teams at all levels.
Initiating the dispute resolution process alongwith the internal teams and following up on issues to ensure
resolution.
Reviewing and monitoring assigned accounts and all applicable collection reports.
Maintaining the weekly and monthly data reports for the team to be shared among the senior partners of the
company.
Dimension Data, Abu Dhabi, UAE (Feb ‘15 –
Jul ‘15)
Designation: Procurement Administrator
Key Deliverables:
Vital role in implementing procurement standards, policies, procedures, methodologies and guidelines for
ensuring right goods & services are procured in efficient manner
Oversee and supervise supplies keeping in view the cost and proper storage facilities
Improvise and foster effective working relationship with key partners at all levels within the organization,
customers and external service providers to ensure all the issues are dealt in the correct manner
Liaison with Project teams to organize systems and controls to facilitate accurate understanding of
requirements to enhance the quality of work
Oversee the purchasing activities to ensure its compliance with the company purchasing policy and
maintaining the efficiency and effectiveness of these activities
Implement the procurement and contracting best practices to facilitate transparency in procedures and to
oversee procurement expenditure against budget
2. Ensure that the right goods and services are received from suppliers by implementing systems and procedures
for material inspections and quality checks, resolve failure and rejection issues by taking necessary corrective
action
Wipro Ltd., Bangalore, India (Feb ‘11 -
Mar ‘14)
Designation: Senior Officer
Contracts Management (Worked in SAP R/3 Module and Oracle 11i)
Reviewed the abstracted contracts and creating accounts both in SAP and Oracle
Involved in Accounts creation, Account changes both in SAP and in oracle.
Associated with Contract creations in SAP
Extracting the contract from the SAP and uploading it online and also renewing the expired contracts
Account manager setup by assigning the correct commission groups with proper approval
Web enabling the account, Re-Triggering the account for the account owners to receive their login details
Quality analysis on Contracts and Purchase Orders (PO’s) created
Material Management (Worked in SAP R/3 Module, BW, APA APO)
Supervised End to End Material management Process and maintaining all material related data in SAP
Synchronized with the customers and all the production support teams and provided support to
clients/production support in maintaining materials in SAP
Liaised with the production support team for timely processing of procurement request from customer
Overseen the flow of materials from SAP to various down streams including Black Box, Web Methods, CDW
System, GERS etc., and Interfacing with 3rd party systems.
Maintained accurate Material Hierarchy as per company guidelines on a monthly and yearly basis
Hewlett Packard, Bangalore, India (Jul ‘09 -
Dec ‘10)
Designation: Senior Associate
Key Deliverables:
Worked for China regions-Physical claims team and supported frontend team in supply chain management
Accountable for Computing replacement & credits to the customers on claims
Acted as an interface between business and partners who works towards profitable growth
Provided weekly and monthly reports to customer, managing high volume work with accuracy and supporting
quality team along with Team Leader in various activities
Gained SAP knowledge of creation of order’s & changing orders / overcoming the error’s in SAP
Noteworthy Credits:
Recognized as Best Performer and awarded Employee of the Month awards and other accolades for showing
tremendous achievement in quality and productivity in Wipro
Effectively formulated the formal documentation related to the different tasks for the process and also
provided process training to the new members of the team in Wipro
Active organizer of fun and festive events in the process
Part of the ‘Quality Team’ of the process to have different ideas and tools implemented for improving the
quality of the entire team
C R E D E N T I A L S _ _ __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ __
__ _
Professional:
Diploma (Air Hostess Training & Ground Handling) from Annamalai University in 2009
B.Com from Mangalore University in 2008
Certifications:
Undergone basic training regarding the concepts of Supply Chain Management
Certified in ‘Inflight and airport procedures’ from Flying Cats Academy, Mangalore
Certified in ‘E-Learned Diploma for Cabin Crew Applicants’ and completed ‘Galileo Course’ regarding airport
ticketing system from Riya Travels and Tours, Mangalore, Karnataka
3. Successful completion of ‘Groomika Workshop’ regarding personal grooming from KEUNE Academy
P E R S O N A L
M I N U T I A E __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ __ _ _ _
Date of Birth: 29th
November, 1987
Languages Known: English, Hindi, Kannada and Tulu
Passport No: H3173429
References: Will be pleased to furnish upon request
(DHANYA RESHMA)