2. Who are we?
• Established 1939
• Based in Tamworth, Staffordshire
• 15,000 sq ft factory
• 46 employees
• Annual turnover £3.5m
• ISO9001:2000 accredited
3. Market sectors
• Aerospace
• Automotive
• Defence
• Machine tool
• Power generation
• Pump and valve
5. Managing the process
• Detailed brief made
Final changes
Customer on-site
Wide-ranging
Componentdelivery
Installation
Price and
Changes incorporated
•
• visit
experience
information
All party approval
Training
Written description
Final engineered
Collaboration between
Quotation
Enquiry and Schematic •
• solutionapproval
Fixture support
Multi-skilled
Machine tool
of concept
partners drawing
Final solution
Technical
• workforce
information from all
communicated to
Feedback
Open communication
Order • Spares and
• via CAD requirement
Manufacturing quality
Process models
customer support
maintenance
• ISO9001:2000– solid
3D schematic
Order
modeling
Detailed • Feedback encouraged
General Design Drawings
Assembly Buy-off and
Manufacture
Service
Fixture Happy
and
Buy-off customer
Support
12. Customer benefits
• Machine tool optimisation
• Cutting speeds and feeds
• Tool life
• Improve cycle times
• Reduce costs
• Repeatable quality
• Maintain consistency
• Technical support
Editor's Notes
Good afternoon gentlemenMy name is Mick Waller I’m one of the design managers for B&HBefore I proceed with the main presentation I’d like to spend a couple of minutes explaining who we are & the market sectors we work in
We design & Manufacture bespoke work holding solutions for the UK & Europe & next year hope to extend beyond Europe into new markets further a field5 yrs ago into a modern purpose built unitMulti skilled work force 2 shift system 6 days a week flexibility to work through weekendsRight side of £3.5m record company sales with on going improvement
ENQUIRY – Sales team or direct contact from end user 5 parties from working in the middle communicate basic understanding of everyone’s constraints can we influence component design or cutting tools being utilised QUOTE & ORDER – Formulate concept comparison with previous projects submit quote & descriptive concept if successful order received SCHEMATIC – back to the 5 parties deeper understanding of processes & specific requirements GENERAL ASSY – any feedback from schematic stage incorporated DESIGN BUY OFF – Meeting to communicate final solution last economic chance for changes 3D models passed to all parties that can useDETAIL DRAWINGS & MANUFACTURE – produce manufacturing drawings - internal engineering buy off multi skilled team – purchase & production planning – inspection ISO9001:2000FIXTURE BUY OFF – Customer visit approval & acceptanceSERVICE & SUPPORT – installation commissioning manual or hydraulic tech supportHAPPY CUSTOMER – If all come together happy customerMany varied pieces of our jigsaw all need to come together 1st class solution communication is essential to the whole process
Thank You for your timeCarl & I available to answer any queries or accept any orders once the presentations are finished
