Testing for Business Benefit
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1. The document discusses testing for business benefit and value, moving beyond just checking for bugs to understanding how testing impacts stakeholders and drives business goals. 2. It notes common reasons why projects fail include unclear goals, unrealistic timelines, lack of expertise, and insufficient management commitment. Fear can also block improvements if it leads to hiding problems or exaggerating risks. 3. The document advocates defining a test strategy focused on outcomes for stakeholders rather than just activities, and tracing tests back to specific advantages, benefits, and business impacts.
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Testing for Business Benefit
- 1. 20-10-2012 Testing for Business Benefit Objectives It’s a people’s job Derk-Jan de Grood QA & Testing Conference Bilbao 2012 1 2 Some views on testing Checking (Not finding bugs) QA (to much on how it should) Traditional views Manual (to much labor) Context (no link with governance and acceptance) 3 4 Testing 5 6 1
- 2. 20-10-2012 7 8 Source: Jan Jaap 9 Cannegieter 10 Photo by: Kev Gilmour Value in Shorter time to market Better software Compliancy And…. Comfort 11 12 2
- 3. 20-10-2012 A successful project Time Q Scope Budget Why there is a need for…Comfort 13 14 Why projects fail Unclear and shifting goals Unrealistic time and resource estimation Lack of expertise Insufficient overview on progress, quality and attention points Insufficient management commitment Inability to work as a team Complexity Lack of stakeholder involvement No steering information No eye for human aspect Incompetent management 15 16 Project experience Euphoria Maximum achievable Fear Euphoria & Idealism Deception Realization Fulfillment Time 17 18 3
- 4. 20-10-2012 What are we afraid of….? Consequences of fear… Hidden resources Micro management Manipulating results Transferring fear Ignoring risks Hiding our heads in the Exaggerating risks sand Not reporting problems 19 20 Flow according to Csikszentmihalyi Fear blocks improvements, collaboration & adequate project management 21 22 Fear gradations Business benefit Understand what drives business What drives our stakeholders Act according to it 23 24 4
- 5. 20-10-2012 Grip Define a teststrategy Overview Commitment Insight Influence 25 26 Test strategy Focus on outcome rather than Fears activities 27 25 Test activity completed Fact Advantage + What does this mean for the stakeholder? Benefit 29 30 5
- 6. 20-10-2012 Dare to be To what present did you contribute ... imprecise 31 32 Afspraken 33 34 Resume Design for traceability 35 Factual 6
- 7. 20-10-2012 My dashboard takes …. to generate Less than 10 minutes About an hour Half a day More than half a day To much time, we estimate instead 37 Dashboard Risk analysis System parts Risks 39 40 Tags Tell a good test story And/or • Business scenario’s • Usecases • Product • Services • Claims • Usergroups • Etc… Risks 41 7
- 8. 20-10-2012 Goal Challenge Situation Choices Impact Problems Result Benefit 43 44 45 46 Standing meeting Pass on… the present 47 48 8
- 9. 20-10-2012 Wrap-up Test report AFTERSALES 49 50 Wrap-up 3 tips 51 52 Know how to give a present And to Derk-Jan receive one… Valori Coltbaan 4a 3439 NG NIEUWEGEIN The Netherlands derkjandegrood@valori.nl +31(0)651807878 www.valori.nl @DerkJanDeGrood http://djdegrood.wordpress.com 53 54 9