1. DEBRA A. AMORE
262 Robin Lane Unit B • Cheshire, CT 06410 • Telephone: (203) 651-9860
PROFESSIONAL EXPERIENCE
ANTHEM BLUE CROSS & BLUE SHIELD
Business Analyst II – Implementations (2015 – Present)
 Effectively produce Health and Wellness product selection reports for national sales team
 Coordinate meetings, track status of reporting requests for over 500 accounts
 Responsible for administration of SharePoint site, maintain data and update site as needed.
 Prepare monthly sales request product report for department director
 Facilitate monthly Sales Tool Forum – a group organized for all users of the Sales Tool program
 Work effectively with Implementations and Sales to ensure accurate product selection reports
Sales Assistant II – Health and Wellness Sales Support (2012 – 2015)
 Provided sales assistance to northeast Health and Wellness Sales
 Processed HWS client contract early notifications in the CPS system
 Facilitated HWS Product Clinical Exception Request process, schedule, and conduct meetings
 Retrieved client reports, review reports data and escalate any concerns
 Created PowerPoint presentations for regional sales teams
Administrative Assistant I (2005 – 2006)
 Pulled reports from system and verified for duplicate claim information, tracked information monthly
 Coordinated daily member mailings, tracked mailing generation and return dates in database
 Managed manager’s calendar, scheduled appointments and meetings
 Coordinated staff meetings, took accurate meeting minutes and distributed to appropriate personnel
 Coordinated travel arrangements and expense reports for manager
 Responsible for maintaining department attendance tracking and weekly time approvals in PeopleSoft
MIDSTATE MEDICAL CENTER
Human Resources Associate (2010 – 2012)
 Provided administrative support to vice president, manager and associates of Human Resources department
 Responsible for running monthly reports, tracking data trends and presenting any issues to managers
 Assisted with coordination and set up of monthly new employee orientation and monthly safety orientation
 Entered employee new hire, termination and change of status information, into HRIS system
 Entered job requisitions into the HRIS system and post the positions to the online website and paper posting
 Managed tuition reimbursement program for staff, tracked expenses and maintained database of those enrolled
 Coordinated meetings, conference room reservation and catering needs
TECHNICAL GAS PRODUCTS
Administrative Assistant /Customer Service Representative (2009 – 2010)
 Responsible for customer service and sales support, entered product work orders into database
RESPIRONICS/PHILIPS HEALTHCARE
Administrative Assistant – Human Resources (2006 – 2008)
 Provided administrative clerical assistance to manager of human resources
 Coordinated recruitment, job posting, interview scheduling and initiated reference and background checks
 Maintained employee information database, ran reports, entered and updated information as needed
 Responsible for organizing yearly benefits open enrollment
 Coordinated all meetings and conferences for facility including yearly company picnic and holiday party
EDUCATION
Presently Attending – CHARTER OAK STATE COLLEGE – NEW BRITAIN, CT
SOFTWARE SKILLS: •Microsoft Word •Microsoft Excel •Microsoft PowerPoint •Microsoft Outlook