1. Dean Ricks
7144 Arbeau Drive Newark, CA 94560
deanricks01@gmail.com
H (510) 794-7727
C (510) 552-6514
Skype: dean.ricks2
OBJECTIVE:
To apply my knowledge of system administration, network hardware, and software to solve interesting
business problems.
SKILLS:
Cisco IOS, Linux/UNIX, Windows XX, Kali Linux, Ubuntu Linux, FreeBSD, CentOS, Apple OSX, Android,
TCP/IP networking, Unix system configuration, Windows system configuration, Linux/UNIX command
line interface, Linux/UNIX command line tools such as FTP, telnet, traceroute, top, etc.
VIRTUALIZATION
Have worked with VMWare Workstation as well as Oracle VirtualBox and installed virtual machines on
Ubuntu Linux as well as Windows.
EDUCATION:
Ohlone Junior College Fremont, CA 2012-2014
Major in Cisco router administration.
Awarded Certificate Of Achievement as a Network Technician 2014
WORK HISTORY
Administration and maintenance of home Linux system. 1996-2014
Learned the basics of the Linux OS as well as installation of Linux
and UNIX. Became familiar with common Linux/UNIX tools such
as cron, fstab and resolv.conf for DNS as well as command
line programs such as top, FTP, telnet, etc.
Simple network building in Ohlone College Computer Lab: 2014
Assembled and administrated simple networks using Cisco 1941 routers
and Cisco 2960 switches. Learned the basic ins and outs of Cisco IOS
as well as basic router configuration and maintenance through hands-on
experience.
Linux Administrator 2014-2015
VMware, Palo Alto, CA
Performed general Linux system administration, and cataloging of department assets. Included use of
Linux command line tools such as tracerout, ping, top, telnet, and FTP. Cataloged department assets and
entered all relevant data in the asset tracking system known as TopTrack.
System Administrator / Internal Support 1997-1999
Sun Microsystems, San Francisco Bay Area
Duties Include:

2. • Move Team: Worked at the Sun campus in Sunnyvale, CA. Interviewed individual users within
Sun about their passwords and home directories then disassembled their computer before the
equipment movers came in and moved their computer to the users’ new location. Home
directory data, mail and personal files from the user’s home directory were then transferred
over to the users’ new office location. Computer was then re-assembled and booted back onto
the network.
• Internal Application Rollout: Located at the Sun campus in Milpitas, CA. Was sub-lead for the
internal rollout of user support ticket system known as ‘ServiceDesk/Qmgr’ within Sun
Microsystems. Provided technical support for the application as well as filed user support
tickets.
• Technical Support Team: Worked as general technical support for Sun Microsystems in Menlo
Park, CA. provided general technical support as well as wrote tickets for end user support.
References available upon request