Effective 1:1 conversations

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1:1 conversations don't need to be difficult; this slide share outlines three simple steps for a meaningful conversation.

Business

"Initsmostsimplestform,Iseedialogueasan
unconditionalconversation,adiscoursethat
invitespeopletocontributewithoutbeingjudged
orrescued."
-DavidMorley,ManagingDirector,PonteValle

Ameaningfulconversationinvolvesthefollowing
keybuildingblocks
1.Rapport 2.momentum 3.Engagement

Rapport
Quietsettingawayfrom
distraction
Bodylanguage&voice-matchtheir
bodylanguageandvoiceandthen
leadthemtothedesiredstate
Interestedopening-askthema
question,takeaninterestintheir
day

Momentum
Whathasbeenworkingwellforyou?
Whencommencingtheconversation,leadwiththis
question. Itreinforcesthatthisisaboutsupporting
themtoachieve;andallowsan‘appreciativeinquiry’
approachtocommence.
Whataresomepositiveoutcomesyoucanpointto?
Thisisaboutseekingtangibleexamples–it’sabout
ensuringaccountabilityforgrowththroughbelievable
outcomes.

ENgagement
Whathavebeenyourchallenges?
Listen,empathise,andifaskedhowyoudealwithsuchasituation
shareyourexperience. Youarementoringandsharing.
Whatareyoulearning? &Whatwillyoudodifferentlyasaresult
ofyourlearning?
Thisisapivotalpointthatreinforcesthatthisisstillalearning
process…andanimportantpointtomakemaybethatit’simportant
thatweneverstoplearning…andthebestperformersarethose
whoconstantlyaskthemselvesthesequestions!
Closewithafuturefocusandpositivereinforcement

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