The insourcing alternative

1. Local Government
Challenges are
Monumental
Time is Scarce
Changes Have to be Radical
- management, mission & means

2. “Insanity:
doing the same thing
over and over again
and . . .
expecting different results”

3. “No Question, Rapid Results
Demand Rapid Change . . .”
1 Management
2 Mission
3 Means

4. 1 Management
Change from individual service-delivery Silo
management to Enterprise management
2 Mission
Self-suffiency - not
handed-down 'victim
strategy,
3 Means
Modern processes and systems for easy execution
and early Return on Investment

5. Silo
Managementment
EnEnterprise
ManManagement

6. Rewiring ManagementRewiring Management
pivotalpivotal to rewiringto rewiring
the Organisatiothe Organisation
Local Authority Management Broadly Competent . . .
- change perspective
- add experience, tools & techniques
- in-sourcing develops & builds value
Seminars are informational
Actions are transformational
Re-engineering

7. Engine for Enterprise
Management
- the real prize!
Foundation for Greater Self
Sufficiency
Needs Re-wiring plus . . .
New Tools & Techniques
Commercialism As Catalyst

8. 1) Adapted Commercial
Boardroom Programme
 distilled
 intensive
 participatory
2) Organic & Incremental Gains
3) Rapid Progress
 from Upskilling to Execution
Structured Programme

9. Transforming Journey
Milestones
1 Base Camp
Intensive 1-day Induction
2 Deep Dive
Scoping Commercial Opportunity
Building Venture Team
3 Marketing Plan
cornerstone of viability
scoping the means of success
4 Pilot
low-risk threshold
feedback & re-work
'blooding' people, processes, systems
5 Venture Vehicle
legal entity
structure & operations

10. Outsourcing
fixed benefits
short on growth drivers
limited local value creation
potential for conflicted interests
In-sourcing
more sophisticated strategy
delivers continuous value
management perspective, capabilities
& experience
local economic impact
In-sourcing v. Outsourcing

11. Council Management Own:
- strategy
- assets
- commercial enterprise
- upside
Low Investment Threshold
Ready to Implement
Scalable
Provisioning #1
Pragmatic Approach to Resourcing

12. Provisioning #3 – Interim Concierge
'Bootstrapping' a re-engineered
enterprise is an important part
of our work
This includes insourcing:
- interim commercial
leadership
- digital sales & marketing
- e.commerce
- customer fulfilment
An approach especially important to Local Authorities
- whose own resources and tools aren't initially suited to an
early-stage growth business

13. Provisioning #3 – Flying Solo
We're not an outsourcing company
We are project orientated, ready to
hand over strategy, operations,
processes and systems
We also stand by ventures that we've
helped Council management structure
and execute, for as long as necessary

14. Leisure & Lifestyle
Home Services
Entrepreneur Club
etc. etc.
✔ Structure
✔ Pricing Principles
✔ Marketing
✔ Process & Systems Configurations
✔ Customer Fulfilment
FlatPak Businesses