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Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
Real World Data Governance
Comparing Approaches to Data Governance
Monthly Webinar Series Hosted by DATAVERSITY
Robert S. Seiner – KIK Consulting / TDAN.com
June 15, 2017 – 2:00 p.m. EST
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Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Real-World Data Governance – Monthly Webinar Series
July 20, 2017 – Is a Data Governance Charter Necessary? With Anne Buff (SAS/DGPO)
August 17, 2017 – How to Construct a Data Governance Policy
Third Thurs @ 2pm EST – Register at DATAVERSITY, TDAN.com, KIKconsulting.com
• Non-Invasive Data Governance Book
ISBN 9781935504856 / Technics Publishing / Amazon.com
• DATAVERSITY Events
DG Finance Conference 2017 – Jersey City, New Jersey – October 5-6
• Online Learning Plan
Non-Invasive Data Governance - DATAVERSITY Training Center
Seven Online Courses with Evaluation
• The Data Administration Newsletter (TDAN.com)
Twice Monthly – Articles, Columns, Blogs and Feature
Produced by DATAVERSITY – Subscribe for emails
Real-World Data Governance
Current Events
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Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• I will discuss:
– Three distinct approaches to implement Data Governance
– Five core components to Data Governance success
– Assessing each approach by each core component
– Why the selection of approach is so important
– How to determine the best approach for your organization
Comparing Approaches to Data Governance
Agenda for Today’s Webinar
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Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Data Governance
– Data Governance is the Execution and Enforcement of Authority
Over the Management of Data and Data-Related Resources.
• Data Stewardship
– Data Stewardship is the Formalization of Accountability
Over the Management of Data and Data-Related Resources.
Comparing Approaches to Data Governance
Definitions
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5
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
Comparing Approaches to Data Governance
Steps to Make Comparison
• Method to Complete Comparison
A. Share Data Governance Framework
B. Define Organizational Levels
C. Define Distinct Approaches
D. Understanding the Core Components
E. Comparing Components by Approach
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Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
The Framework
A New NIDG Framework
The Framework
NON-INVASIVE DATA GOVERNANCE™ FRAMEWORK
Endorse
Processes
Resolution
Processes
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Domain
Processes
Daily
Processes
Enforce
Processes
Metric
Approval
Act
Metric
Acceptance
Domain
Metrics
Daily
Measurements
Collect
Report
Metrics
Policy
Directive
Best Practice
Guidelines
Standards
Requirements
Workflow
Glossary
Dictionary
Metadata
KIK Artifacts
(Common Data
Activity Matrices)
Support
Sponsor
Understand
Meetings
Status
Subject
Project
Orientation
On Boarding
Ongoing
Plan
Develop
Deliver
Steering
Committee
(Delegate)
Council
(Decision)
Domain
Stewards
Owners
(Subject)
Data
Stewards
(Daily)
DG Lead
Work Groups
Partners
(Function)
Copyright © 2017 – Robert S. Seiner and KIK Consulting & Educational Services, LLC
LEVEL
EXECUTIVE – SENIOR LEADERSHIP TEAM
STRATEGIC – BUSINESS & TECHNOLOGY
TACTICAL – SUBJECT MATTER EXPERTISE
OPERATIONAL – DAILY JOB FUNCTION
SUPPORT – FUNCTIONAL MANAGEMENT
LEVELS
EXECUTIVE – SENIOR LEADERSHIP TEAM
STRATEGIC – BUSINESS & TECHNOLOGY MGMT
TACTICAL – SUBJECT MATTER EXPERTISE
OPERATIONAL – DAILY JOB FUNCTION
SUPPORT – FUNCTIONAL MANAGEMENT
COMPONENTS
ROLES (AUTHORITY) – FORMAL RESPONSIBILITY
PROCESSES – APPLICATION and ENFORCEMENT
COMMUNICATIONS – EDUC, TRN, AWARENESS
METRICS – MEASUREMENTS and KPIs
TOOLS – ARTIFACTS PURCHASED & DEVELOPED
Levels
Components
ROLES(AUTHORITY)
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
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Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Command-and-Control Approach
• Traditional Approach
• Non-Invasive Approach
Comparing Approaches to Data Governance
Approaches
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8
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Roles (Authority)
• Processes
• Communications
• Metrics
• Tools
Comparing Approaches to Data Governance
Components
9
9
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
Comparing Approaches to Data Governance
Five Core Components
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10
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Three Distinct Approaches to Determine – Who Are Your Data Stewards:
1. Command and Control Approach – Assign People as Data Stewards
2. Traditional Approach – Identify People as Data Stewards
3. Non-Invasive Approach – Recognize People as Data Stewards
Comparing Approaches to Data Governance
Three Distinct Approaches
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11
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Command and Control Approach
– Assign people to be Data Stewards
– Typical assignments are as Data Owners
– Select Number of People
– Told “You will do this.”
– Most invasive approach to stewardship.
Comparing Approaches to Data Governance
Three Distinct Approaches
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12
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Questions about the Command and Control Approach
– How will people accept being assigned as Data Stewards?
– How will you define the role of the Data Owner?
– Will we cover the entire organization with a select number of people?
– How will people respond to being told “You will do this”?
– Do we consider this approach to be “over and above”?
Comparing Approaches to Data Governance
Three Distinct Approaches
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13
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Traditional Approach
– Identify people to be Data Stewards
– Typical stewards are identified as Data Owners
– Still a Select Number of People
– Told “You need to do this.”
– Less invasive approach to stewardship / still invasive.
Comparing Approaches to Data Governance
Three Distinct Approaches
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14
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Questions about the Traditional Approach
– How will people accept being identified as Data Stewards?
– How will you define the role of the Data Owner?
– Will we cover the entire organization with a select number of people?
– How will people respond to being told “You need to do this”?
– Is this approach still “over and above”?
Comparing Approaches to Data Governance
Three Distinct Approaches
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Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Non-Invasive Approach
– Recognize people to be Data Stewards
– Typical stewards are recognized by their relationship to data.
– Everybody is a Data Steward / Complete Organizational Coverage
– Told “You are already doing this.”
– Least invasive approach to stewardship / non-invasive.
Comparing Approaches to Data Governance
Three Distinct Approaches
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16
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Questions about the Non-Invasive Approach
– How will people accept being recognized as Data Stewards?
– How will you define the role of the Steward, Domain Steward?
– Will we cover the entire organization by following this approach?
– How will people respond to being told “You are already doing this”?
– Is this approach suited to fit the culture of your organization?
Comparing Approaches to Data Governance
Three Distinct Approaches
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Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Roles (Authority)
• Processes
• Communications
• Metrics
• Tools
Comparing Approaches to Data Governance
Five Core Components
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18
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Components
– Roles (Authority)
• The first foundational component of a successful Data Governance program is
the definition of roles and responsibilities.
• The manner in which roles are defined is a predictor of the effort required to
govern the data.
• Roles are represented through an Operating Model of Roles & Responsibilities.
• The pyramid diagram is represented in the first column of the Framework.
• The Operating Model includes a detailed description of formalized
responsibilities, escalation and decision paths, how roles are formally engaged
in processes, and communications that are shared with each level.
Comparing Approaches to Data Governance
Five Core Components
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19
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Components
– Processes
• The second foundational component of a successful program is the way the
Roles are applied to processes.
• The notion of the “Data Governance process” misrepresents the fact that
processes are a primary component of Data Governance success.
• There is not a single process that is governed, rather there are a series of
processes to which Data Governance will be applied.
• Data Governance programs typically provide repeatable processes that reflect
the appropriate level of formal accountability throughout the process.
• Data Governance focuses on getting the “right” person involved in the “right”
step of the process to deliver the “right” result regardless of the process focus
– issue resolution, protection, quality, project-focused;
• Data Governance becomes the application of formal governance to process.
Comparing Approaches to Data Governance
Five Core Components
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20
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Components
– Communications
• Communication is an important component of successful DG programs.
• Raising the data awareness of every person that defines, produces, and uses
data is critical to achieving program success.
• Education must focus on policies, handling rules, best practices, standards,
processes, and role-based governance activities.
• Communications play a role in every aspect of program definition and delivery.
• Communications must be thorough and measurable.
• Communications must focus on formalizing accountability for the processes
mentioned above: issue resolution, protection, quality, project-focused, or any
other application of authority to how data is managed.
Comparing Approaches to Data Governance
Five Core Components
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21
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Components
– Metrics
• DG programs must be able to measure their impact on the organization.
• This is the responsibility of the Support role often called the Data Governance
Lead and Team.
• The impact and value may be financially quantifiable, but this may not always
be the case.
• Measuring efficiency and effectiveness improvements require benchmarks of
present state and the governed activity of measuring and reporting results.
• Organizations measure improvements in governance through collecting and
reporting the number of issues recorded and addressed
• These organization also quantifying the value of issue resolution, quantifying
education, awareness and certification of handling rules and incidents that are
formally addressed.
Comparing Approaches to Data Governance
Five Core Components
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22
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Components
– Tools
• Tools of DG enable the program to deliver value to the organization.
• Organizations use tools they develop internally as well as tools that they’ve
purchased to fill specific needs of their programs.
• The tools that are developed or purchased are based on practicality, ease-of-
use, and the specific goals of the Data Governance program.
• Tools are used to formalize accountability for the management of data and
improve the knowledge of the data, rules, processes required to govern data.
• Tools are used to record and make available metadata in order to improve the
understanding and quality of data across the Enterprise.
Comparing Approaches to Data Governance
Five Core Components
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23
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
Comparing Approaches to Data Governance
Framework Comparison
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24
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Roles (Authority)
– Command-and-Control Approach
• People are assigned new roles
• People are given new levels of authority
– Traditional Approach
• People are told they also have a new role
• People are given new levels of authority
– Non-Invasive Approach
• People are recognized for their relationship to the data
• People levels of authority are formalized
Comparing Approaches to Data Governance
Approach by Component
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25
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Processes
– Command-and-Control Approach
• New Processes
• All Processes will be Governed
– Traditional Approach
• Single Data Governance Process
• The Data Governance Process
– Non-Invasive Approach
• Governance Applied to Process
• Appropriate Processes are Governed
Comparing Approaches to Data Governance
Approach by Component
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26
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Communications
– Command-and-Control Approach
• Governance is Mandatory
• You will do this.
– Traditional Approach
• Governance is Important
• You should do this.
– Non-Invasive Approach
• Governance based on Data Relations.
• You already do this.
Comparing Approaches to Data Governance
Approach by Component
27
27
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Metrics
– Command-and-Control Approach
• Measure Value of Governing Data
• Terms of ROI
– Traditional Approach
• Measure Data Itself
• Terms of Data Discipline
– Non-Invasive Approach
• Measure Advancements
• Terms of Awareness / Following Rules
Comparing Approaches to Data Governance
Approach by Component
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28
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Tools
– Command-and-Control Approach
• Purchase Tool First
• Tool a Large Part of Solution
– Traditional Approach
• Leverage Existing Tools First
• Tool Drives the Solution
– Non-Invasive Approach
• Leverage and Build Toolkit
• Tool Enables Solution
Comparing Approaches to Data Governance
Approach by Component
29
29
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Command-and-Control Approach to Data Governance
– Very Authoritative
– People have to follow the approach.
– Strictly a Top Down Approach
– All About Control of the Data
Comparing Approaches to Data Governance
Selecting the Best Approach
30
30
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Traditional Approach to Data Governance
– Program is Well Defined and Sold to Management
– Council is Set Up to Provide Strategic Directive
– Roles are Clearly Defined
– People Respond Based on the Value They Receive
Comparing Approaches to Data Governance
Selecting the Best Approach
31
31
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Non-Invasive Approach to Data Governance
– Less Reason for Stewards to Push Back
– Hard for Leadership to Reject
– Stewardship Based on Relationships to Data
– Complete Coverage Across Organization
– Changes Peoples View of How Data Governance Can Be Applied
Comparing Approaches to Data Governance
Selecting the Best Approach
32
32
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• In this webinar I discussed:
– Three distinct approaches to implement Data Governance
– Five core components to Data Governance success
– Assessing each approach by each core component
– Why the selection of approach is so important
– How to determine the best approach for your organization
Comparing Approaches to Data Governance
Summary
33
33
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Questions and Answers
Comparing Approaches to Data Governance
Summary
34
34
Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Robert S. Seiner
KIK Consulting & Educational Services – KIKconsulting.com
The Data Administration Newsletter – TDAN.com
Post Office Box 112571, Upper St. Clair, Pennsylvania 15241
412.220.9643, 412.220.9644 (Fax)
rseiner@kikconsulting.com
rseiner@tdan.com
@RSeiner @TDAN_com
Comparing Approaches to Data Governance
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Comparing Approaches to Data Governance

  • 1. 1 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Real World Data Governance Comparing Approaches to Data Governance Monthly Webinar Series Hosted by DATAVERSITY Robert S. Seiner – KIK Consulting / TDAN.com June 15, 2017 – 2:00 p.m. EST
  • 2. 2 2 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Real-World Data Governance – Monthly Webinar Series July 20, 2017 – Is a Data Governance Charter Necessary? With Anne Buff (SAS/DGPO) August 17, 2017 – How to Construct a Data Governance Policy Third Thurs @ 2pm EST – Register at DATAVERSITY, TDAN.com, KIKconsulting.com • Non-Invasive Data Governance Book ISBN 9781935504856 / Technics Publishing / Amazon.com • DATAVERSITY Events DG Finance Conference 2017 – Jersey City, New Jersey – October 5-6 • Online Learning Plan Non-Invasive Data Governance - DATAVERSITY Training Center Seven Online Courses with Evaluation • The Data Administration Newsletter (TDAN.com) Twice Monthly – Articles, Columns, Blogs and Feature Produced by DATAVERSITY – Subscribe for emails Real-World Data Governance Current Events
  • 3. 3 3 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • I will discuss: – Three distinct approaches to implement Data Governance – Five core components to Data Governance success – Assessing each approach by each core component – Why the selection of approach is so important – How to determine the best approach for your organization Comparing Approaches to Data Governance Agenda for Today’s Webinar
  • 4. 4 4 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Data Governance – Data Governance is the Execution and Enforcement of Authority Over the Management of Data and Data-Related Resources. • Data Stewardship – Data Stewardship is the Formalization of Accountability Over the Management of Data and Data-Related Resources. Comparing Approaches to Data Governance Definitions
  • 5. 5 5 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Comparing Approaches to Data Governance Steps to Make Comparison • Method to Complete Comparison A. Share Data Governance Framework B. Define Organizational Levels C. Define Distinct Approaches D. Understanding the Core Components E. Comparing Components by Approach
  • 6. 6 6 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework The Framework A New NIDG Framework The Framework NON-INVASIVE DATA GOVERNANCE™ FRAMEWORK Endorse Processes Resolution Processes EXECUTIVE STRATEGIC TACTICAL OPERATIONAL SUPPORT Domain Processes Daily Processes Enforce Processes Metric Approval Act Metric Acceptance Domain Metrics Daily Measurements Collect Report Metrics Policy Directive Best Practice Guidelines Standards Requirements Workflow Glossary Dictionary Metadata KIK Artifacts (Common Data Activity Matrices) Support Sponsor Understand Meetings Status Subject Project Orientation On Boarding Ongoing Plan Develop Deliver Steering Committee (Delegate) Council (Decision) Domain Stewards Owners (Subject) Data Stewards (Daily) DG Lead Work Groups Partners (Function) Copyright © 2017 – Robert S. Seiner and KIK Consulting & Educational Services, LLC LEVEL EXECUTIVE – SENIOR LEADERSHIP TEAM STRATEGIC – BUSINESS & TECHNOLOGY TACTICAL – SUBJECT MATTER EXPERTISE OPERATIONAL – DAILY JOB FUNCTION SUPPORT – FUNCTIONAL MANAGEMENT LEVELS EXECUTIVE – SENIOR LEADERSHIP TEAM STRATEGIC – BUSINESS & TECHNOLOGY MGMT TACTICAL – SUBJECT MATTER EXPERTISE OPERATIONAL – DAILY JOB FUNCTION SUPPORT – FUNCTIONAL MANAGEMENT COMPONENTS ROLES (AUTHORITY) – FORMAL RESPONSIBILITY PROCESSES – APPLICATION and ENFORCEMENT COMMUNICATIONS – EDUC, TRN, AWARENESS METRICS – MEASUREMENTS and KPIs TOOLS – ARTIFACTS PURCHASED & DEVELOPED Levels Components ROLES(AUTHORITY) COMMUNICATIONS TOOLS METRICS PROCESSES
  • 7. 7 7 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Command-and-Control Approach • Traditional Approach • Non-Invasive Approach Comparing Approaches to Data Governance Approaches
  • 8. 8 8 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Roles (Authority) • Processes • Communications • Metrics • Tools Comparing Approaches to Data Governance Components
  • 9. 9 9 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Comparing Approaches to Data Governance Five Core Components
  • 10. 10 10 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Three Distinct Approaches to Determine – Who Are Your Data Stewards: 1. Command and Control Approach – Assign People as Data Stewards 2. Traditional Approach – Identify People as Data Stewards 3. Non-Invasive Approach – Recognize People as Data Stewards Comparing Approaches to Data Governance Three Distinct Approaches
  • 11. 11 11 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Command and Control Approach – Assign people to be Data Stewards – Typical assignments are as Data Owners – Select Number of People – Told “You will do this.” – Most invasive approach to stewardship. Comparing Approaches to Data Governance Three Distinct Approaches
  • 12. 12 12 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Questions about the Command and Control Approach – How will people accept being assigned as Data Stewards? – How will you define the role of the Data Owner? – Will we cover the entire organization with a select number of people? – How will people respond to being told “You will do this”? – Do we consider this approach to be “over and above”? Comparing Approaches to Data Governance Three Distinct Approaches
  • 13. 13 13 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Traditional Approach – Identify people to be Data Stewards – Typical stewards are identified as Data Owners – Still a Select Number of People – Told “You need to do this.” – Less invasive approach to stewardship / still invasive. Comparing Approaches to Data Governance Three Distinct Approaches
  • 14. 14 14 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Questions about the Traditional Approach – How will people accept being identified as Data Stewards? – How will you define the role of the Data Owner? – Will we cover the entire organization with a select number of people? – How will people respond to being told “You need to do this”? – Is this approach still “over and above”? Comparing Approaches to Data Governance Three Distinct Approaches
  • 15. 15 15 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Non-Invasive Approach – Recognize people to be Data Stewards – Typical stewards are recognized by their relationship to data. – Everybody is a Data Steward / Complete Organizational Coverage – Told “You are already doing this.” – Least invasive approach to stewardship / non-invasive. Comparing Approaches to Data Governance Three Distinct Approaches
  • 16. 16 16 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Questions about the Non-Invasive Approach – How will people accept being recognized as Data Stewards? – How will you define the role of the Steward, Domain Steward? – Will we cover the entire organization by following this approach? – How will people respond to being told “You are already doing this”? – Is this approach suited to fit the culture of your organization? Comparing Approaches to Data Governance Three Distinct Approaches
  • 17. 17 17 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Roles (Authority) • Processes • Communications • Metrics • Tools Comparing Approaches to Data Governance Five Core Components
  • 18. 18 18 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Components – Roles (Authority) • The first foundational component of a successful Data Governance program is the definition of roles and responsibilities. • The manner in which roles are defined is a predictor of the effort required to govern the data. • Roles are represented through an Operating Model of Roles & Responsibilities. • The pyramid diagram is represented in the first column of the Framework. • The Operating Model includes a detailed description of formalized responsibilities, escalation and decision paths, how roles are formally engaged in processes, and communications that are shared with each level. Comparing Approaches to Data Governance Five Core Components
  • 19. 19 19 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Components – Processes • The second foundational component of a successful program is the way the Roles are applied to processes. • The notion of the “Data Governance process” misrepresents the fact that processes are a primary component of Data Governance success. • There is not a single process that is governed, rather there are a series of processes to which Data Governance will be applied. • Data Governance programs typically provide repeatable processes that reflect the appropriate level of formal accountability throughout the process. • Data Governance focuses on getting the “right” person involved in the “right” step of the process to deliver the “right” result regardless of the process focus – issue resolution, protection, quality, project-focused; • Data Governance becomes the application of formal governance to process. Comparing Approaches to Data Governance Five Core Components
  • 20. 20 20 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Components – Communications • Communication is an important component of successful DG programs. • Raising the data awareness of every person that defines, produces, and uses data is critical to achieving program success. • Education must focus on policies, handling rules, best practices, standards, processes, and role-based governance activities. • Communications play a role in every aspect of program definition and delivery. • Communications must be thorough and measurable. • Communications must focus on formalizing accountability for the processes mentioned above: issue resolution, protection, quality, project-focused, or any other application of authority to how data is managed. Comparing Approaches to Data Governance Five Core Components
  • 21. 21 21 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Components – Metrics • DG programs must be able to measure their impact on the organization. • This is the responsibility of the Support role often called the Data Governance Lead and Team. • The impact and value may be financially quantifiable, but this may not always be the case. • Measuring efficiency and effectiveness improvements require benchmarks of present state and the governed activity of measuring and reporting results. • Organizations measure improvements in governance through collecting and reporting the number of issues recorded and addressed • These organization also quantifying the value of issue resolution, quantifying education, awareness and certification of handling rules and incidents that are formally addressed. Comparing Approaches to Data Governance Five Core Components
  • 22. 22 22 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Components – Tools • Tools of DG enable the program to deliver value to the organization. • Organizations use tools they develop internally as well as tools that they’ve purchased to fill specific needs of their programs. • The tools that are developed or purchased are based on practicality, ease-of- use, and the specific goals of the Data Governance program. • Tools are used to formalize accountability for the management of data and improve the knowledge of the data, rules, processes required to govern data. • Tools are used to record and make available metadata in order to improve the understanding and quality of data across the Enterprise. Comparing Approaches to Data Governance Five Core Components
  • 23. 23 23 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Comparing Approaches to Data Governance Framework Comparison
  • 24. 24 24 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Roles (Authority) – Command-and-Control Approach • People are assigned new roles • People are given new levels of authority – Traditional Approach • People are told they also have a new role • People are given new levels of authority – Non-Invasive Approach • People are recognized for their relationship to the data • People levels of authority are formalized Comparing Approaches to Data Governance Approach by Component
  • 25. 25 25 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Processes – Command-and-Control Approach • New Processes • All Processes will be Governed – Traditional Approach • Single Data Governance Process • The Data Governance Process – Non-Invasive Approach • Governance Applied to Process • Appropriate Processes are Governed Comparing Approaches to Data Governance Approach by Component
  • 26. 26 26 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Communications – Command-and-Control Approach • Governance is Mandatory • You will do this. – Traditional Approach • Governance is Important • You should do this. – Non-Invasive Approach • Governance based on Data Relations. • You already do this. Comparing Approaches to Data Governance Approach by Component
  • 27. 27 27 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Metrics – Command-and-Control Approach • Measure Value of Governing Data • Terms of ROI – Traditional Approach • Measure Data Itself • Terms of Data Discipline – Non-Invasive Approach • Measure Advancements • Terms of Awareness / Following Rules Comparing Approaches to Data Governance Approach by Component
  • 28. 28 28 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Tools – Command-and-Control Approach • Purchase Tool First • Tool a Large Part of Solution – Traditional Approach • Leverage Existing Tools First • Tool Drives the Solution – Non-Invasive Approach • Leverage and Build Toolkit • Tool Enables Solution Comparing Approaches to Data Governance Approach by Component
  • 29. 29 29 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Command-and-Control Approach to Data Governance – Very Authoritative – People have to follow the approach. – Strictly a Top Down Approach – All About Control of the Data Comparing Approaches to Data Governance Selecting the Best Approach
  • 30. 30 30 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Traditional Approach to Data Governance – Program is Well Defined and Sold to Management – Council is Set Up to Provide Strategic Directive – Roles are Clearly Defined – People Respond Based on the Value They Receive Comparing Approaches to Data Governance Selecting the Best Approach
  • 31. 31 31 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Non-Invasive Approach to Data Governance – Less Reason for Stewards to Push Back – Hard for Leadership to Reject – Stewardship Based on Relationships to Data – Complete Coverage Across Organization – Changes Peoples View of How Data Governance Can Be Applied Comparing Approaches to Data Governance Selecting the Best Approach
  • 32. 32 32 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • In this webinar I discussed: – Three distinct approaches to implement Data Governance – Five core components to Data Governance success – Assessing each approach by each core component – Why the selection of approach is so important – How to determine the best approach for your organization Comparing Approaches to Data Governance Summary
  • 33. 33 33 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Questions and Answers Comparing Approaches to Data Governance Summary
  • 34. 34 34 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Robert S. Seiner KIK Consulting & Educational Services – KIKconsulting.com The Data Administration Newsletter – TDAN.com Post Office Box 112571, Upper St. Clair, Pennsylvania 15241 412.220.9643, 412.220.9644 (Fax) rseiner@kikconsulting.com rseiner@tdan.com @RSeiner @TDAN_com Comparing Approaches to Data Governance Contact Information