RWDG Slides: The Stewardship Approach to Data Governance

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Copyright © 2020 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
Real-World Data Governance
The Stewardship Approach to Data Governance
Monthly Webinar Series Hosted by DATAVERSITY
Robert S. Seiner – KIK Consulting / TDAN.com
May 21, 2020 – 11:00 a.m. PT / 2:00 p.m. ET

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#RWDG @RSeiner
Introduction
Real-World Data Governance – Monthly Webinar Series
June 18, 2020 – Data Governance and Policy Management
Third Thursday each Month @ 2pm EST – Register at TDAN.com, KIKconsulting.com, DATAVERSITY.net
Non-Invasive Data Governance Book
ISBN 9781935504856 / Technics Publishing / Amazon.com
Speaking @ DATAVERSITY Events
Enterprise Data World – Chicago, IL – October 18-23, 2020
Data Governance & Information Quality Conference – Washington, DC – December 7-11, 2020
Non-Invasive Data Governance / Metadata Governance Online Learning Plans
DATAVERSITY Training Center
https://training.dataversity.net
The Data Administration Newsletter (TDAN.com)
Twice Monthly – Data Articles, Columns, Blogs and Features
Produced by DATAVERSITY – Subscribe for emails
KIK Consulting & Educational Services
KIKConsulting.com
Home of Non-Invasive Data Governance™

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• In the webinar I will share:
– Why Everybody is a Data Steward
– The Stewards Impact on the Complexity of Your Program
– How to Leverage Existing Data Responsibility
– Engaging Stewards Based on Their Relationship to Data
– How to Follow a Stewardship Approach
Abstract

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#RWDG @RSeiner
• Data Governance
– Data Governance is the Execution and Enforcement of Authority
Over the Management of Data and Data-Related Resources.
• Data Stewardship
– Data Stewardship is the Formalization of Accountability
Over the Management of Data and Data-Related Resources.
– A Data Steward is a person that is held formally accountable for their
relationship to the data they define, produce and use.
Definitions

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• Non-Invasive Data Governance™
– The practice of:
• applying formal accountability & behavior
• through non-invasive roles & responsibilities
• to existing and / or new processes
• to assure that the definition, production & usage of data
• assures regulatory compliance, security, privacy, protection & quality.
– Non-Invasive describes how governance is applied to assure
non-threatening management of valuable data assets.
– The goal is to be
» Transparent
» Supportive
» Collaborative.
Definitions

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#RWDG @RSeiner
• Most logical way to look at Data Stewards.
• Difference between assigning, identifying and recognizing.
• Being held formally accountable.
• Only way to cover the entire organization.
• Because they are. Get over it!
Why Everybody is a Data Steward

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• Most logical way to look at Data Stewards.
– People have day jobs.
– People are not required to have the title of “Data Steward”.
– People cannot opt-out of being a Data Steward.
– Data Stewards do not have to be taught to be Data Stewards.
– IMHO Data Steward certification is a load of bunk.
“if everybody
is a data steward,
then no-one
is a data steward.”

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• Difference between assigning, identifying and recognizing.
– Command and Control – Assigning Data Stewards – “You will do this.”
– Traditional – Identifying Data Stewards – “You should do this.”
– Non-Invasive – Recognizing Data Stewards – “You are already doing this.”
– Most invasive to least invasive.
– Data Governance will formalize what you are already doing.

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• Being held formally accountable.
– Already informally accountable.
– Part of people’s job description is to follow procedure.
– People Governance rather than Data Governance.
– Evaluate people based on how they perform.
– Consequences for not behaving properly.

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#RWDG @RSeiner
• Only way to cover the entire organization.
– Difficult to assign everybody who has a data relationship.
– Wishful the people will gravitate toward being Data Stewards.
– Complete coverage requires everybody with a data relationship.
– Adds complexities to how we plan for stewardship.
– Requires thorough communications and socialization.

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#RWDG @RSeiner
• Because they are. Get over it!
– People already define, produce and use data for their job.
– Digital era requires formal accountability.
– Complete coverage requires everybody.
– Look at the alternatives.
– Alter the way you think about stewardship.

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#RWDG @RSeiner
• The “right” number of data stewards.
• Steward count and complexity.
• Dealing with all the stewards.
• Holding stewards accountable.
• Appropriate approach for your organization.
The Stewards Impact on the Complexity of Your Program

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#RWDG @RSeiner
• The “right” number of data stewards.
– No specific count is perfect.
– “How many stewards do we need and how long do we need them for?”
– Different levels of stewards.
– Tactical vs Operational stewards.
– Everybody that uses sensitive data must protect it.

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#RWDG @RSeiner
• Steward count and complexity.
– More stewards require effective planning.
– More stewards require more communications.
– More stewards require additional engagement.
– More stewards requires more time.
– Incremental development and delivery is the key.

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#RWDG @RSeiner
• Dealing with all the stewards.
– Sell it as appropriate and necessary.
– Provide forums to engage the masses.
– Provide an effective “face” for governance and stewardship.
– Provide an effective feedback loop.
– Provide effective coordination.

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#RWDG @RSeiner
• Holding stewards accountable.
– Management support and understanding required.
– Plan to hold people accountable.
– Formally built into people’s jobs.
– Winning the game depends on it.
– Administration leads; Stewards act.

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#RWDG @RSeiner
• Appropriate approach for your organization.
– Building on existing culture.
– Leverage when possible; Improve when necessary.
– Command and Control – Assign people as stewards.
– Traditional – Identify people as stewards.
– Non-Invasive – Recognize people as stewards.

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#RWDG @RSeiner
• Formalize data definition responsibilities.
• Formalize data production responsibilities.
• Formalize data usage responsibilities.
• Celebrate accountability for data relationships.
• Understand relationship importance.
How to Leverage Existing Data Responsibility

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#RWDG @RSeiner
• Formalize data definition responsibilities.
– Utilize data modelers and universal models.
– Apply glossaries, dictionaries and catalogs.
– Document aliases (conceptual, logical and physical).
– Avoid cheeseburger definitions.
– Leverage vendor (software and acquired data) definitions.

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• Formalize data production responsibilities.
– Educate at point of entry.
– Educate at point of acquisition.
– Document new data composition.
– Formalize accountability for quality dimensions.
– Evaluate steward performance on production.

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• Formalize data usage responsibilities.
– Educate stewards on the rules.
– Protect sensitive data and information.
– Include PII, PHI and IP.
– Follow ethical use guidelines.
– Document and communicate appropriate use.

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#RWDG @RSeiner
• Celebrate accountability for data relationships.
– Educate stewards thoroughly.
– Reward appropriate behavior.
– Gamify steward activity.
– Promote effective stewardship.
– Measure accountability results.

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• Understand relationship importance.
– Appreciate that relationships to data are the key.
– Acknowledge data definition stewards for what they do.
– Distinguish data production stewards for what they do.
– Recognize data user stewards for what they do.
– Make stewards accountable where they live.

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• Engage data definers.
• Engage data producers.
• Engage data users.
• Get stewards to self-recognize.
• Demonstrate value to stewards.
Engaging Stewards Based on Their Relationship to Data

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#RWDG @RSeiner
• Engage data definers.
– Record data definition.
– Recognize and detail aliases.
– Compare definitions and rationalize.
– Document which data should be used.
– Document rules associated with how data can be used.

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#RWDG @RSeiner
• Engage data producers.
– Document data production rules – calculations, derivations, mapping.
– Record source of acquired data.
– Validate data at point of production.
– Educate producers about how data is defined and used.
– Evaluate producers on quality dimensions.

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#RWDG @RSeiner
• Engage data users.
– Provide awareness of data rules.
– Educate on classification and handling rules.
– Train on data retention and disposal.
– Assure knowledge of usage changes.
– Build governance into data access and sharing process.

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#RWDG @RSeiner
• Get stewards to self-recognize.
– Provide organization with approach details.
– Get stewards to provide their data relationship(s).
– Assure that data stewards know that they are stewards.
– Record steward metadata in an accessible format.
– Make being a Data Steward a good thing.

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#RWDG @RSeiner
• Demonstrate value to stewards.
– Improve efficiency in their work.
– Improve effectiveness of their work.
– Enable decision-making capabilities.
– Reduce time massaging data.
– Improve knowledge of available data and how to access.

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#RWDG @RSeiner
• Approaches to data governance.
• Record stewards.
• Share steward information.
• Hold people formally accountable.
• Everybody is a Data Steward. Get over it!
How to Follow a Stewardship Approach

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#RWDG @RSeiner
– Command and Control Approach
– Traditional Approach
– Non-Invasive Approach
– Hybrid Models
– Data Governance Framework

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#RWDG @RSeiner
– Hybrid Models
Recognize
Formalize
Roles
Apply to
Process
ROLES
PROCESS
COMMUNICATIONS
METRICS
TOOLS
You Already
Do This
Measure
Advancement
Leverage
Build
Purchase
Identify
Roles
Single
Process
You Should
Do This
Measure
Data
Leverage
Existing
Copyright © 2019 – Robert S. Seiner and KIK Consulting & Educational Services, LLC
APPROACHES
COMMAND and CONTROL – LIMITED COVERAGE
TRADITIONAL – RESPONSIVE COVERAGE
NON-INVASIVE – COMPLETE COVERAGE
COMPONENTS
DATA – ASSETS BEING GOVERNED
ROLES – FORMAL ACCOUNTABILITY
PROCESSES – APPLICATION / ENFORCEMENT
COMMUNICATIONS – EDUC, TRN, AWARENESS
METRICS – MEASUREMENTS and KPIs
TOOLS – ARTIFACTS PURCHASED / DEVELOPED
Components
Governance Approaches
TRADITIONAL
NON-INVASIVE
DATA GOVERNANCE FRAMEWORK COMPARISON
Assign
Roles
New
Process
You Will
Do This
Measure
Value
Purchase
First
COMMANDandCONTROL
Data
Information
Records
Knowledge
DATA
Data
Information
Data

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#RWDG @RSeiner
– Hybrid Models
Recognize
Formalize
Roles
Apply to
Process
ROLES
PROCESS
COMMUNICATIONS
METRICS
TOOLS
You Already
Do This
Measure
Advancement
Leverage
Build
Purchase
Identify
Roles
Single
Process
You Should
Do This
Measure
Data
Leverage
Existing
APPROACHES
COMMAND and CONTROL – LIMITED COVERAGE
TRADITIONAL – RESPONSIVE COVERAGE
NON-INVASIVE – COMPLETE COVERAGE
COMPONENTS
Components
Governance Approaches
TRADITIONAL
NON-INVASIVE
DATA GOVERNANCE FRAMEWORK COMPARISON
Assign
Roles
New
Process
You Will
Do This
Measure
Value
Purchase
First
COMMANDandCONTROL
Data
Information
Records
Knowledge
DATA
Data
Information
Data

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#RWDG @RSeiner
– Hybrid Models
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA GOVERNANCE FRAMEWORK
DATA
LEVELS
EXECUTIVE – SENIOR LEADERSHIP TEAM
STRATEGIC – BUSINESS & TECHNOLOGY MGMT
TACTICAL – SUBJECT MATTER EXPERTISE
OPERATIONAL – DAILY JOB FUNCTION
SUPPORT – FUNCTIONAL MANAGEMENT
COMPONENTS

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#RWDG @RSeiner
– Hybrid Models
Endorse
Enforce
Authorize
Direct
Approve
Prioritize
Resolve
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Facilitate
Mediate
Promote
Operate
Manage
Handle
Formalize
Adhere
Enforce
Approve
Act
Acceptance
Participation
Performance
Subject
Quality
Metrics
Accountability
Efficiency
Effectiveness
Collect
Report
Policy
Directive
Audit
Charter
Best Practices
Guidelines
Roadmap
Standards
Requirements
Workflows
Glossary
Dictionary
Catalog
Repository
DG Tools
Metadata Tools
KIK Artifacts
Support
Sponsor
Understand
Status
Evaluate
Commend
Standards
Subject Area
Project
Orientation
Onboard
Ongoing
Plan
Develop
Deliver
Leadership
Steering
Committee
Preside
DG Program
DG Council
Domain Stewards
Data Owners
SMEs
Operational
Data Stewards
Users
Prog Mgmt
Admin
Work Groups
Partners
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
Leadership
Dashboard
KPIs
Enterprise
Performance
Subject Area
X-Business Unit
Business Unit
Function
Accountability
Inventory
Metadata
DATA
LEVELS
COMPONENTS

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#RWDG @RSeiner
– Hybrid Models
Endorse
Enforce
Authorize
Direct
Approve
Prioritize
Resolve
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Facilitate
Mediate
Promote
Operate
Manage
Handle
Formalize
Adhere
Enforce
Approve
Act
Acceptance
Participation
Performance
Subject
Quality
Metrics
Accountability
Efficiency
Effectiveness
Collect
Report
Policy
Directive
Audit
Charter
Best Practices
Guidelines
Roadmap
Standards
Requirements
Workflows
Glossary
Dictionary
Catalog
Repository
DG Tools
Metadata Tools
KIK Artifacts
Support
Sponsor
Understand
Status
Evaluate
Commend
Standards
Subject Area
Project
Orientation
Onboard
Ongoing
Plan
Develop
Deliver
Leadership
Steering
Committee
Preside
DG Program
DG Council
Domain Stewards
Data Owners
SMEs
Operational
Data Stewards
Users
Prog Mgmt
Admin
Work Groups
Partners
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
Leadership
Dashboard
KPIs
Enterprise
Performance
Subject Area
X-Business Unit
Business Unit
Function
Accountability
Inventory
Metadata
DATA
LEVELS
COMPONENTS

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#RWDG @RSeiner
– Hybrid Models
Endorse
Enforce
Authorize
Direct
Approve
Prioritize
Resolve
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Facilitate
Mediate
Promote
Operate
Manage
Handle
Formalize
Adhere
Enforce
Approve
Act
Acceptance
Participation
Performance
Subject
Quality
Metrics
Accountability
Efficiency
Effectiveness
Collect
Report
Policy
Directive
Audit
Charter
Best Practices
Guidelines
Roadmap
Standards
Requirements
Workflows
Glossary
Dictionary
Catalog
Repository
DG Tools
Metadata Tools
KIK Artifacts
Support
Sponsor
Understand
Status
Evaluate
Commend
Standards
Subject Area
Project
Orientation
Onboard
Ongoing
Plan
Develop
Deliver
Leadership
Steering
Committee
Preside
DG Program
DG Council
Domain Stewards
Data Owners
SMEs
Operational
Data Stewards
Users
Prog Mgmt
Admin
Work Groups
Partners
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
Leadership
Dashboard
KPIs
Enterprise
Performance
Subject Area
X-Business Unit
Business Unit
Function
Accountability
Inventory
Metadata
DATA
LEVELS
COMPONENTS

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#RWDG @RSeiner
• Record stewards.
– Metadata is data recorded in IT tools that improves data and data-related assets.
– Record in a Stewardship Repository Tool – Acquired or Developed.
– Record in a Data Inventory & Accountability Matrix (aka Common Data Matrix).

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#RWDG @RSeiner
• Share steward information.
– Recognize that stewards are the backbone of a Data Governance program.
– Make Data Steward metadata available widely.
– Implement change management to keep steward metadata current.
– Use the metadata to answer to grow Data Governance.
– Use the metadata to fulfill the Data Governance Bill of “Rights”.

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#RWDG @RSeiner
• Hold people formally accountable. (repeat of earlier content)
– Already informally accountable.
– Part of people’s job description is to follow procedure.
– People Governance rather than Data Governance.
– Evaluate people based on how they perform.
– Consequences for not behaving properly.

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#RWDG @RSeiner
• Everybody is a Data Steward. Get over it!
– Seiner’s Eight Rules for Becoming a Data Steward
1. A Data Steward Can Be Anybody
2. Data Stewards Describe a Relationship to Data and Is Not a Position
3. A Data Steward Is Not Hired to Be a Data Steward
4. A Data Steward Doesn’t Need the Title of Data Steward
5. A Data Steward Doesn’t Have to Be Told How to Do His or Her Job
6. Public or Industry Data-Steward Certification Is a Load of Bunk
7. More Than One Data Steward Exists for Each Type of Data
8. Data-Steward Training Should Focus on Formalizing Accountability

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#RWDG @RSeiner
• In the webinar I shared:
– Why Everybody is a Data Steward
– The Stewards Impact on the Complexity of Your Program
– How to Leverage Existing Data Responsibility
– Engaging Stewards Based on Their Relationship to Data
– How to Follow a Stewardship Approach
Summary

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#RWDG @RSeiner
Questions and Answers
Meet me in the Dataversity Community
to continue the conversation.
https://community.dataversity.net/

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#RWDG @RSeiner
• Robert S. Seiner
KIK Consulting & Educational Services – KIKconsulting.com
The Data Administration Newsletter – TDAN.com
412.220.9643 rseiner@tdan.com @RSeiner
Contact Information

RWDG Slides: The Stewardship Approach to Data Governance

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RWDG Slides: The Stewardship Approach to Data Governance