CV Darrin Stevens Training Manager 28 Years Experience
1. Curriculum Vitae
Darrin Stevens
FIP3, MCQI CQP, CMgr FCMI, PGCE, MSET, FlinstLM
10 The Scarplands, Duston, Northampton. NN5 6EY t: 01604 752337 m: 07956 386 720 e: darrin@darrinstevens.co.uk
Profile
A highly motivated and qualified individual with 28 years’ experience in a broad range of commercial
environments. A motivational Learning and Development trainer/manager, facilitator and assessor experienced in
the delivery of effective and empowering talent. Providing development solutions and internal consultancy service
to a variety of sectors including Printing, Retail, Education and Manufacturing. I am committed and have an
energetic approach to achieve sustainable personal and team behaviour change. Inclusive, persuasive and
positive, I have a natural ability to clearly define complex learning and create solutions in an accessible and
empowering way. Coupled with an in-depth understanding of the education assessment world and commercial
environment experience.
Key Skills
Project management Programme implementation and development Training & development Team
building/leadership Counselling/coaching Problem resolution Strategic management Account management
Customer liaison Interpersonal skills Health & safety/diversity Quality assurance
• Excellent training and motivational abilities which facilitates the internal development of cohesive teams
and the achievement of business goals.
• Providing commercially driven, value adding, best practice L&D strategies and training solutions that
effectively utilise full training cycle, delivered on time, and to budget.
• Designing and delivering bespoke professional, high quality internal and external all level team and
individual L&D consultancy, coaching & training service in support of business improvement strategies
with a flair for leadership development, strategic management development, team building and
facilitation.
• Assessor/tutor of Management, L3, L5, L7 including team leader, PMO/BIT, Customer service, Business
Administration.
• Building and maintaining successful business relationships with key stakeholders and 3rd party providers
to ensure company strategy, objectives and deliverables are achieved.
Employment Summary
TSR/NPM General Manager (Consultant Contract) Jul 2015 - Present
Ensafe Training & Development Manager Jan 2015 - Jul 2015
(Consultant Contract)
Picfree.co.uk Managing Director & Founder Mar 2010 - Jan 2015
(www.picfree.co.uk)
Crispin’s Folly Management Commercial Director May 2011 - Feb 2013
The Polestar Group Group Training Director Dec 2004 - Mar 2010
(www.polestar-group.com) Group Training Manager Feb 2003 - Dec 2004
Trinity Graphic Snr Acct Exec/QM/Training Manager Jan 1995 - Feb 2003
Health & Safety Officer
Pindar Graphic Project Manager 1993 - 1995
City Ensign Designer/Acct Exec 1992 - 1993
Ken Osbourne & Sons Sales & Marketing Manager 1991 - 1992
East Yorkshire Glazing Designer/Creative Manager 1990 - 1991
Print Out (Hull) Ltd Designer/Creative Manager 1989 - 1990
The Glover Connection Designer/Creative Manager 1988 - 1989
Main Duties and Responsibilities
• Client contacts from start to finish, understanding requirements and addressing issues
• Developing programmes that meet the direct needs of the organisation and the individuals
• Cross organisation buy in from different departments for targeted change management
• Attracting new customers – through cross media targeting
• Human Resource Management
• Productivity development
• Implementation of the Personnel Policy
• Implementation of the Company Values, Mission, Vision and Strategy
• Efficient usage of capacity and resources
• Follow-up and analysis of the operational targets and results and annual planning
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2. Curriculum Vitae
Darrin Stevens
FIP3, MCQI CQP, CMgr FCMI, PGCE, MSET, FlinstLM
10 The Scarplands, Duston, Northampton. NN5 6EY t: 01604 752337 m: 07956 386 720 e: darrin@darrinstevens.co.uk
• Organising, development and control of the services operations according to the business
concept/model
• Personnel recruitment
• Implement the service levels agreed with a customer
• Responsibility for the Quality Manual (ISO9000, ISO1401, 27000 and SIA)
• Customer Service and Account Management
• Training and Development for all levels of the organisation
Key Accomplishments
• From a position of no formularised training methods or strategies within the group, I created,
implemented, developed and managed the training programme on all aspects of the printing industry for
the group which employed 3500 staff across 14 sites. This subsequently became the printdynamics™
training programme (www.printdynamics.co.uk and www.printdynamics.co.uk/v2).
• Due to success of the training programme and the implementation of effective quality systems,
significantly improved customer service and working methods.
• Achieved training objectives within the group to the point where 33% of staff are on a training course at
any one time. Won three National Training Awards for my contribution to the printing industry, a feat
never before accomplished by any sector.
• Set up four learning suites across the UK in conjunction with Leeds City College to provide
printdynamics™ to the printing industry and help staff from all backgrounds and abilities to achieve their
potential in an industry where previously, 65% of staff have no relevant vocational qualification. Pass
rate is 100%.
Education and Professional Qualifications
• 2012 - Chartered Manager of the Chartered Management Institute (CMgr)
• 2011 - City & Guilds Level 3 Candidate Assessment (A1) 2011
• 2011 - D34/V1, D32/33/A1 Leeds City College
• 2003 - PGCE Huddersfield University/Bishop Burton College
• 2002 - Registered Internal Auditor (Reg No. 01182187)
• 2001 - BQF/EFQM Award Assessor (Certificate) (BEM)
• 2001 - IQA Principles & Techniques of Quality Management (Credit)
• 2001 - Diploma in Operational Management (DMS), Hull College of Further Education
• 2001 - NVQ Level 57 Operational Management (CMI)
• 2000 - NVQ Level 4 Identify Organisational Training & Development Needs
• 2000 - NVQ Level 4 Devising Plans for Implementing and Organisational Training &
Development Objectives
• 2000 - Institutions of Occupational Safety & Health (IOSH)
• 2000 - Diploma European Foundation of Quality Management (EFQM)
• 1999 - Introduction to Quality Assurance & Statistics (IQA) (Credit), 1999
• 1998 - Certificate BS/EN/ISO 9000 (TIP)
• 1998 - Certificate Internal Auditing for Quality Systems (HQM)
• 1988 - BTEC (HND) Graphic Design & Communications, Cleveland College of Art & Design
• 1986 - BTEC (OND) Graphic Design
• 1986 - Hull Grammar school 2 A levels and 6 O levels
Professional Affiliation
• 2012 - Chartered Manager of the Chartered Management Institute (CMgr FCMI)
• 2011 - Fellow of the Institute for Leadership and Management (FInstLM)
• 2008 - Society for Education and Training (MSET)
• 2005 - Liveryman of Worshipful Company of Stationers and Newspaper Makers
• 2005 - Freeman of London and the Worshipful Company of Stationers and Newspaper Makers
• 2005 - Freeman of City London
• 2005 - Fellow of the Institute of Paper, Printing and Publishing (FIP)
• 2001 - Member of the Chartered Quality Institute (MCQI CQP)
• 2001 - Fellow of the Chartered Management Institute (FCMI)
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3. Curriculum Vitae
Darrin Stevens
FIP3, MCQI CQP, CMgr FCMI, PGCE, MSET, FlinstLM
10 The Scarplands, Duston, Northampton. NN5 6EY t: 01604 752337 m: 07956 386 720 e: darrin@darrinstevens.co.uk
Hobbies & Interests
• Parish Councillor, The Royal British Legion PAO, Photography, Travel, Theatre, Music
• Driver, own car and clean licence
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