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Shashank Singhal
sales@dantatechnologies.net
619-798-6511
Qualifications:
- 10+ years’ experience in implementing and supporting multiple SAP installations
- 15+ years’ experience in supporting complex IT systems with analysis and system
configuration
- Excellent Customer service, communication, and facilitation skills.
- Very organized, responsible, performance driven and analytical.
- Involvement in multiple project life cycle implementations and active participation in
WRICEF items
- Continually strives for exceeding team/organizational goals.
- Out of the box thinker
Skills:
- SAP PM-CS and integration to other modules SD, PP, PS , MM & FI
- Experienced in troubleshooting/debugging and resolving SAP technical and functional
problems.
- SAP PM tables and BAPIs
- SAP iMRO Component solution
- Interfaces: ECC - CAMS (Complex Assembly Manufacturing Solution), RFgen – Mobile
foundation for SAP, ECC-WQS, ECC - Teamcenter
- IDocs, excellent ABAP debugging skills, writing Queries, LSMW, recordings for BDCs
- HPQC, WinShuttle/WinRunner
- Extensive knowledge in Microsoft Office tools.
- Expert in setting up master data for unit testing and resolving user issues with master data
(Material master, Equipment, Classes, Characteristics, Measuring points, Workcenters, Task
Lists (Routings),Functional Location structure, Maintenance Plans, etc.)
Experience:
Sr. SAP Business Analyst: General Atomics & Affiliates, San Diego, CA (9/2013 -4/2015)
General Atomics is one of the leading suppliers for high-technology systems ranging from the
nuclear fuel cycle to electromagnetic systems, remotely operated surveillance aircraft, airborne
sensors, and advanced electronic, wireless and laser technologies.
Job responsibilities included implementing SAP Plant Maintenance (PM)/Service
Management(SM) functionality with integration to SAP-CAMS solution at GA-ASI
(Aeronautical Systems, Inc.). Other duties include supporting existing SAP PM/SM user base at
GA-EMS (Electro Magnetic Systems), supporting ECC upgrades, resolving end user trouble
tickets, reviewing/changing configuration and creating enhancement specifications and
performing regression testing. Actively participate in project status and voice of customer
meetings.
Key Accomplishments:

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- Demonstrated the abilities to quickly understand and take on support responsibilities for
PM/SM configuration, to support GA-EMS sites at San Diego, Lake Hurst and Tupelo.
- Enhance & support Property management solution deployed at GA&A
- Data Conversion (transfer) of PM objects to new plant/CoCode.
- Configuration for new Maintenance Notification type, maintenance & refurbishment
order,
- Worked with users to create maintenance plans for maintenance strategies
- Designed and implemented Functional location hierarchy for Equipment installation at
test site
- Implemented counter based Maintenance plans as a pilot
- Vendor processing for preventive maintenance
- Equipment config update for IBase and warranty
- Worked with Business to modify custom report for Calibration notifications
- Actively involved in regression testing for ECC upgrades.
- Research & implement SAP OSS notes and open new support messages with SAP
- Worked on interface between ECC & SAP-CAMS (Complex Assembly Manufacturing
System) to support Depot processes. Developed use cases and tested depot scenarios
using CAMS modules: CAPP, BOMM, OM and SFM.
- Configured new Service Notification types, defined custom fields, new output type and
screen design
- Configured and designed new Notification Action Box functionality to create Inbound
delivery and Service order
- Created new Catalog code groups for the Notification types
- Configured new Service Order types with screen design, Operation Control keys,
settlement profile and integration with MM, PP and Accounting.
- Configured new repair Sales order with item categories to support Service processes.
- Defined new text types at Sales Order header and item level
- Designed and implemented process for consuming customer furnished inventory for
repairs in GPD environment
- Configured stock selection for Work Order requirements
- Worked with users to design RMA (Return Material Authorization) and Service Order
traveler forms.
- Defined Workcenters
- Defined new characteristics to be added to the Equipment records
- Updated configuration to add views/fields to existing Equipment category
- Worked on RFgen interface to auto create Equipment Record & Notification with IUID
from the label on LRU
- Worked on generating change of custody records with correct information on Inbound
receipt of customer unit and Outbound delivery after repair to transfer to IUID registry
- Provided valuable input for developing training materials and conducted end-user
training.
- Designed and implemented new custom transaction using SQVI query that displayed
project and plant stock based on the WBS on Service Order and material master settings
with Plant / Storage Location/ BIN/ On-hand quantity by Order
- Create master data (Material masters, Customers, vendors, Task Lists, work centers,
Functional locations) and transactional data (Equipment records, Notifications, Sales
Orders, Service orders, measuring documents etc.) in development/test systems for
proving the design, to create data for developers, and unit testing
- Created ad-hoc SQVI queries for data validation & reporting requirements
- Recorded new LSMW’s to mass load/update data

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- Worked on Data mapping from GA-ASI legacy systems to ECC objects and helped with
functional specs for data loading
- Actively supported data conversions, testing and go-lives
SAP Service Delivery Manager / Sr. SAP Business Analyst/SAP-Teamcenter interface Analyst:
UTC Aerospace Systems (Goodrich Corporation), Charlotte, NC
April 2002 to July 2013
UTC Aerospace Systems, a subsidiary of United Technologies Corporation, is a global supplier
of systems and services to the aerospace, defense, space and homeland security markets.
SAP Implementation at Engine Components Division (4/2012-7/2013)
I was the Sr. SAP PM-CS analyst and actively participated/lead various workshops/meetings.
- Participate in project status meetings and update team
- Gather requirements from business.
- Design a solution and prepare functional design document.
- Present the solution to the business using powerpoint, process flows and test system
- Work with development team and assist with unit testing.
- Work with Business to unit test the change.
- Deploy and validate changes
- Activation/ post go-live support
- Configuration done:
o Sales Orders, Work Order, Notifications, Equipment, Output configuration
o Pricing to support RRB
- Conversions supported:
o Sales Orders, Work Orders, Order operations, Notifications, Work centers, Task
Lists, Equipment, Maintenance plans
Goodrich- UTC merger (4/2012 – 7/2012)
I was the lead from SAP PM-CS team to ensure that the repair order revenues went to the correct
G/L account per UTC accounting practices
- Review functional specification to understand requirements
- Updated Account Determination access sequence
- Updated Account Keys for pricing procedures/pricing condition
- Updated G/L account assignment procedures for Intra Company, Inter Company,
Government and Commercial customers
- Conduct unit testing and lead testing for Business users
- Co-ordinate with SD and FICO teams for validating test results
- Develop conversion LSMW’s to update open repair Sales Orders
- Post-go live support,
SAP Implementation at Goodrich Sensors division (1/2011-3/2012)
I was PM-CS analyst and was lead support for 2 sites.
- Participate in workshops to understand Business processes
- Document business processes and translate to ECC configuration & develop functional
specifications
- Documented requirements for Interfaces, conversions, forms, reports, & system modifications
- Supported PM object conversions during test cycles and go-live
- Actively participated/Lead all phases of testing, Go-Live and over shoulder support.
Goodrich Australia SAP-MRO Implementation Lead (4/2011 – 8/2011)

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We set up new plant working with other Teams for Goodrich Australia to maintaining and
tracking MRO assets at customer site.
- Worked with Business to understand requirements per contract and develop use cases,
- Work involved
o Setting up new plant under existing Company Code,
o transferring Equipment in the new plant,
o building use cases to consume inventory, repair Equipment coming off the aircraft,
o track Equipment usage.
- Lead/attend regular status meetings
- Testing and getting Business signoff before moving changes to Production
SAP Implementation at Goodrich Landing Gear division (10/2008 - 1/2011)
I was PM-CS analyst and member of implementation team. The following SAP areas were used:
PM-CS, PS, SD. We developed complex MRO solution similar to iMRO.
- Reviewed current business processes
- Performed design, gap analysis and recommended proposed design
- Actively participate in unit testing, integration testing, data conversion/validation and onsite
support.
- Participate in workshops to understand Business processes
- Document business processes and translate to ECC configuration & develop functional
specifications
- Documented requirements for Interfaces, conversions, forms, reports, & system modifications
- Supported PM object conversions during test cycles and go-live
- Actively participated in all phases of testing, Go-Live and support.
SAP Support lead/member Goodrich Corporation (1/2007- 1/2009)
Support Lead for the Plant Maintenance module. Responsible for managing Help desk, answering
customer queries, participate in testing enhancement packs, upgrades, managing enhancement
requests, write, review & approval of functional design specification, technical design documents,
business process procedures, Unit testing, String Testing, and coordinating with Project teams.
The following SAP areas were supported: Plant Maintenance Module, functional locations,
serialized equipment master, measurement points, Task Lists, variant config, maintenance plans,
refurbishment orders, service notifications, custom smart forms, pricing, billing, and delivery.
Supported GuiXT implementation to create Service Notifications and Service Orders
SAP-PDM Interface Analyst (6/2004 – 12/2006)
I was lead business analyst for SAP-PDM (Teamcenter) interface & vendor portal for Goodrich
Corporation. The objects that were supported to be created/updated via the interface: Material
Masters, Vendor masters, Quality Notifications, Documents and Change Masters.
Responsibilities included monitoring the interface, troubleshoot / identify the root cause of
failures, fix data issues, introduce new functionality, support product upgrade testing, interface to
IT (infrastructure/developers).
PDM Business Analyst / PDM Consultant (9/1999 – 4/2005)

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I lead and supported Teamcenter, Teamcenter-Catia V4 interface, Teamcenter upgrade projects
and user base in US, Europe and Asia. I was also responsible for Teamcenter requirement
gathering, customization, testing and training.
CAD Consultant/Designer (2/1994 – 9/1999)
I lead a team for supporting CAD/CAM/CAE/Simulation software tools, was involved in CAD
design of gearbox components, and utilized Design and Process FMEA for “designing right the
first time”.
Other
 C++, HTML, JavaScript, Java, EJB
 Teamcenter PLM
 Microsoft office products
Education:
Master in Mechanical Engineering from VJTI, Mumbai in 1994
B.E.(Mechanical Engineering) from VNIT, Nagpur in 1991
References: Available on request