This conference presentation show show ASQ supports career transitions through certifications and opportunities.

1. New Tricks for “Old Dogs”
Transitioning and Adapting Quality Professional Experience
To New Industries and Opportunities
ASQ Calgary Fall Conference
Nov. 4, 2016
Daniel Zrymiak, ASQ Fellow
Regional Director, ASQ Region 4 (ASQ Canada)

2. Managing Your Career Transition
Critical To Quality Segments for Managing Your Career Transition:
• Desire
• What is driving the change? Why is this change right for you?
• Bring To Table
• Existing Skills, Experience, Capabilities
• Industry Participation: (see following slide for examples from Oil and Gas)
• Add New
• Incremental Skills needed
• Capabilities to train on the job or upgrade during career transitions
• Credentials
• ASQ Mentorship, ASQ Certifications, Professional and Academic Training
• Ride The Wave
• Identify and align with prevailing trends and preferences
• Connect and couple Quality with positive and popular initiatives including:
• Productivity, Business Transformation, Organizational Development, Due Diligence, M&A
• Social Responsibility, Safety, Environmental Mgmt., Employee Empowerment, First Nations
• Non-Profit, Public Service (Healthcare, Education) – can’t be offshored nor outsourced________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)

3. Industry Participation – Oil and Gas
Summary of Advantages of Oil and Gas Experience to be leveraged
(per article by James Baker):
• Project Management, Working Under Pressure
• Complex projects with multiple contractors and mission-critical outcomes
• Working In Difficult and Diverse Environments
• Multiple outdoor and weather conditions, field based roles, international
• Operations, contract, complex engineering, documentation, and administration
• Managing Large Value Contracts
• High value with considerable risk and visibility to success or failure
• Health and Safety Excellence
• Shortcuts in safety not an option, risk management, care and control
• Technically Challenging Projects
• Ability to learn, reason, organize, and implement knowledge and information
• Combination of engineering, infrastructure, operations, and personnel
________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)

4. Transition 1: Sales and Marketing to Service Quality
Desire
• Reorient role to improve success
Bring To Table
• Marketing Academic background
• Sales, Customer Service training
Add New
• Customer Experience, Service Quality
• ISO 9002, Quality Circles
Credentials
• ISO 9000 Systems Lead Auditor
Ride The Wave
• Adopt a customer-centric approach to
sales and marketing per Tom Peters
“In Search of Excellence”
________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)

5. Transition 2: Service Quality to Manufacturing
Desire
• Shift to making “products”
Bring To Table
• ISO Quality Systems, Quality
Improvement,
• Document/Record Control
Add New
• Design, Inspection, Destructive
Testing, Calibration
• Statistical Process Control, Logistics
Credentials
• ASQ CQE, CQA
Ride The Wave
• Adopt Total Quality Management and
Operations Management methods (i.e.
Theory of Constraints, Quality
Engineering)
________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)

6. Transition 3: Manufacturing to Medical Devices
Desire
• Go to where Quality is mandatory
Bring To Table
• ISO 9001, Quality Mgmt. Systems
• Audits, CAPA, Product Controls
Add New
• FDA, CE Mark, Health Canada rules
• Regulatory Affairs, Traceability
Credentials
• ASQ Biomedical, HACCP
Ride The Wave
• Link to innovative technology that
saved healthcare costs, improved
reliability, and in growth stages of
market
________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)

7. Transition 4: Medical Devices to Software QA
Desire
• Software QA had higher demand and
compensation ranges
Bring To Table
• Verification, Validation, Peer Reviews
• Configuration Management
Add New
• Software Test, Automation
• Project Mgmt., Business Analysis
Credentials
• ASQ CSQE
Ride The Wave
• Increase in Software QA due to
“Dot.Com” boom and adoption of
technology solutions in the workplace
________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)

8. Transition 5: Software QA to Applications Delivery
Desire
• More managerial role with greater
span of control
Bring To Table
• Planning, Project Mgmt., Defect Mgmt.
Add New
• IT Service Mgmt., IT Operations
• Program Mgmt., Team Mgmt.
Credentials
• ITIL, CMMI
Ride The Wave
• Applications projects were more
frequent with more opportunities
________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)

9. Transition 6: Apps. Delivery to Perf/Ops Excellence
Desire
• Quality Management consulting role
not targeted for offshoring
Bring To Table
• Prior experiences, professional skills
• Experience with technology solutions
Add New
• Lean/ Six Sigma methodologies
• Cost-orientation, Executive interaction
Credentials
• ASQ CSSBB, Master Black Belt (TBD)
Ride The Wave
• Orientation to business transformation
and technology-driven cost efficiencies
• Advanced role as quality expert with
more staffing stability and predictability
________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)

10. Transition 7: Worker to Teacher/ Author/ Presenter
Desire
• Expand professional profile, earnings,
and sponsorship to attend
conferences and events.
Bring To Table
• Source knowledge, enthusiasm
• Willingness to engage, malleability
Add New
• Technical Training techniques
• Impactful communication, Structure
Credentials
• Technical Trainer, Editor mentorship
Ride The Wave
• Enhance day-job and serve existing
demand for captivating writers and
speakers.
• Someday will be a Keynote Speaker
________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)

11. Managing Your Transition: Next Steps
Critical To Quality Components for Managing Your Career Transition:
• Desire
• Visualize and capture your emotional desire – sustain persistence
• Bring To Table
• Itemize your personal inventory of capabilities – Gallup Strengthsfinder
• Align and prioritize with the demands and desires of your target destination
• Add New
• Understand the demands and work to address personal gaps
• Learn how to learn, devote time to self-enrichment and personal pursuits
• Credentials
• Use Informational Interviews to make contacts and elicit target knowledge
• Pursue mentorship, ASQ Certifications, Professional and Academic Training
• Ride The Wave
• Connect and couple Quality with positive and popular initiatives
• Understand and adapt to ongoing trends (i.e. globalization, technology)
• Prepare now for world in 2017, 2020, 2036
________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)

12. Questions and Next Steps
ASQ is a source and provider of the Quality Body of Knowledge to
support Career Transitions and professional growth
ASQ Members are a source of mentorship and expertise
• Explore ASQ
– locally at http://www.asqcalgary.org
– globally at www.asq.org
• Attend the ASQ programs & events in person and virtually
• Follow ASQ Influential Voices, ASQ Career Connection
• Join ASQ Community groups on www.linkedin.com
• Support your local ASQ Section and ASQ Divisions
Daniel Zrymiak; Surrey, BC, Canada
dzss@shaw.ca
________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)