1. DANIEL TROUT
5315 Gilson Ave St. Louis, Missouri, 63116 314-593-6699 troutdaniel99@gmail.com
WORK EXPERIENCE
MCDONALDS 100 Old Sugar Creek Fenton, MO 63026
Department Manager 3, Aug 1997 – Present
• Count money and make bank deposits.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product
quality and quantity.
• Maintain food and equipment inventories, and keep inventory records
• .Schedule staff hours and assign duties.
• Establish standards for personnel performance and customer service.
• Perform some food preparation or service tasks such as cooking, clearing tables, and serving
food to dine-in guests.
• Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
• Organize and direct worker training programs, resolve personnel problems, hire new staff, and
evaluate employee performance.
• Order and purchase equipment and supplies.
• Interview, hire and train new employees.
EDUCATION
SAINT LOUIS CHRISTIAN ACADEMY, SAINT LOUIS, MO
1999
MISSOURI BAPTIST UNIVERSITY, SAINT LOUIS, MO
BA/ Computer Information Systems, May 2005
ADDITIONAL SKILLS
• Computer/technology proficient
• Knowledge of basic computer programs (Word, Powerpoint, Excel..etc)
• Knowledgeable about inventory practices and the need for accuracy
• Good with cash/math
• Willingness to learn new skills or do new things to what the job demands or requires.
• 15 years management experience
• 19 years experience in customer service