2. Introduction
• Challenging long-held notions:
– What’s included in a security project
– Who supplies security solutions
– Where does “security” stop and “technology”
start
• Hidden Value
3. Concepts
• Database Integration
• “bespoke” functionality
– Custom code
– Edge development
– Interoperability with external systems
• Platform Independence
– Administering multiple PACS systems
• Managing Security through the Web
• Re-engineering the Security Management Process
– Knowledge
– Experience
– Preparation
4. Technology Picture
• Integrator vs. Manufacturer
– The P Word*
• “Security” vs. “IT”
• Security ROI:
– New Rules
– Metrics/Quantifiable analysis
– Improved Security Process = Hidden Value
• Need for better processes within individual
organizations
*Proprietary
5. Security Industry- common perception
“Manufacturer”
• Technology
Development
• Innovation
• Platform Standards
“Integrator”
• Installation
• Support
• Configuration
• Expertise
6. Why is the security environment
changing?
• Moore’s Law
• Increased Expectations
– Productivity
• Software: Increasing Returns
– Cost vs. Performance
– Hardware: Cost decreases, Productivity Increases
(Marginally)
– Personnel: Cost Increases- increased productivity a
challenge
• Big Data: more complexity of analysis
7. New Challenges for Enterprises
• Organization-specific System Requirements
– Micro-development
• Inadequacy of mass-market response
– Regulations/Audit
• Interoperability
– Exchange Data, Process w/internal (or external)
business systems
– Data mining: value of security data
• Systems, Process Evolution
8. Where is the ROI?
• Increased importance of business case
• Environments for Increased Efficiency
• Where are the opportunities
• Improving Value- Improving Process
9. “Let’s Build it Ourselves”
• Insufficient Market Response
• Pros & Cons
– Solution complies with Requirements
– Diminishing returns:
• Maintenance
• Development
• Justification
10. Acquisitions
• Disparate Platforms
– Difficult to maintain, administer multiple platforms
– “rip & replace” options
• Personnel Integration
– Personnel management
– Permission/Function Standards
• Problems solved through technology
Persons MPP Total M Total H
100,000.00 10.00 1,000,000.00 16,666.67
Total MD
(H/8)
Total MY
(MD/250)
Est. Savings
(MY X $50K/Y)
2083 8 416,666.67$
11. Machine Interface
• Elevators
• Separate PACS platforms/hardware
• Specialized Applications
• Micro-engineering
– Compliance with requirements on a local level
12. Data Integration Challenges
• Using technology to improve critical dataflow
• Clean data= clean process
– Security data should be the most up to date
• Consolidation of data from different sources
• Routing data to serve different needs
– Reports
– Statistics
– Interoperability
13. Data Reporting- Operational Efficiency
•Statistics and Activity
•Trending
•Analysis
•Ad-hoc/On-demand Reports
•Customized Dashboards
•Investigations
•Reduce time and
complexity
14. Multiple-source Data Aggregation
I
HR DB
Card Access
Management
Visitor/Vendor
Management
Incident
Management
Alarm
Management
Fire/Life Safety/EAP
Management
Machine
DB
Corp RE
Floor Plans
Retail Locs
Business
Continuity
Alarms
Lighting
Crime Stats
“Bad Guy” DB
3rd Party DB
Site & Threat
Assessment
Management
Service
Requests
Credential
Management
Crisis
Management
Transaction Database
Data Warehouse
Pre Processing
Integration
Automation
15. Web-oriented Technology
Productivity Multiplier
• Hosted
– Sub-metered
• Distributed Cost= lower per user expense
• Benefits of High-volume Use
• Diversified Organizations
– Tenants
– Vendors
– Stakeholders
16. Web-oriented Technology
Productivity Multiplier
• Applications processed through web
– Work orders, visitors, post requests
– Aggregation/common database
• Data Security
• Support & Service
– Updates
– Training
– Continuously working with current technology
17. Case Study 1
False Alarm Reduction
False Alarm Reduction
Environment: Large Retail Bank
Problem: False Alarms
Impact: $3M+ (fines, overtime payments, lost
productivity)
Details: More than 3,000 US Locations
Solution:
•Non-proprietary physical access solution
•Authentication via web host (no server on site)
•Auto-arm/disarm via card swipe
•Instructions based on badge holder identity
•Compact, ready-to-deploy solution in non-metallic
enclosure (works with cellular data card)
Expertise Required:
•Database
•Machine Language/PLC
•HTML
Results: Over 3 years- $1.2M Expenditure, est. $7.5
Million cost reduction first 3 years
18. Case Study 2
Advanced Elevator Integration
Elevator Integration & “Way-
finding”
Environment: Commercial Office Building, DD Elevator
Problem: Unlike traditional elevators, no I/O boards-
controlled by logic
Impact: Security integration complex, expensive;
difficult to preserve advantages of DD systems
Solution:
•Logical integration with DD Elevator Server
•Security system polls elevator server, “assigns” cab to
holder of valid badge
•Tenant (ID Badge) or Guest (Visitor Pass)
•Special instructions for VIP, Executive Badges
•Cab assignment displayed on turnstile or lobby
monitors
Expertise Required:
•Database
•Machine Language/PLC
•Industrial/automation process
Results: Successful integration with multiple DD
systems, reduction of staffing, improved lobby
experience. Deployment in several US buildings.
19. Case Study 3
Security ROI: Direct Impact
Environment: Major UK Government Agency Site
Problem: 1) Lights left on 2) sensitive documents left
unsecure
Impact: Unnecessary costs; potential breaches of
secure/classified documents
Details: 3,457 Rooms, identification of room required;
unsuited for implementation of presence sensors;
cellular/wi-fi coverage spotty in some areas; self-built
IMS inefficient, difficult to support
Solution:
•New incident management IMS application with client
for PDA
•Store & forward feature when not on line
•Custom reporting & compliance sets
•Correlation between incidents, cost savings
Expertise Required:
•Database
•Mobile/PDA development
•Operations process
Results: Measured, documented reduction of costs (&
ROI), improved security compliance, sustainable solution
for incident & security management
Incident # Class Category Location Created By Date Occurred Description
Lights Off
Savings
HMT-1242 Environment
al
Lights Switched
Off
B/20.1 - FM Store Zubair Khalid Friday, 28 January
2011 12:25 AM
light on £4.29
HMT-1243 Environment
al
Lights Switched
Off
LG/10.1 - Office Zubair Khalid Friday, 28 January
2011 12:35 AM
light turned on £4.21
HMT-1244 Environment
al
Lights Switched
Off
LG/75 - General Office Zubair Khalid Friday, 28 January
2011 12:40 AM
light on £4.17
HMT-1245 Environment
al
Lights Switched
Off
LG/04 - Play Scheme Zubair Khalid Friday, 28 January
2011 12:45 AM
light on £4.13
HMT-1529 Environment
al
Lights Switched
Off
3/15 - Office Zubair Khalid Saturday, 29
January 2011 01:35
AM
light on £3.71
HMT-645 Environment
al
Lights Switched
Off
G/20 - Meeting Room Mario Artifice Sunday, 23 January
2011 05:20 PM
lights on i switched off £7.83
HMT-646 Environment
al
Lights Switched
Off
3/31 - Office Mario Artifice Sunday, 23 January
2011 05:35 PM
lights on and printer, i
switched off
£7.71
HMT-647 Environment
al
Lights Switched
Off
4/25.2 - Meeting Room
4/25.2
Mario Artifice Sunday, 23 January
2011 06:20 PM
completed internal patrol £7.33
HMT-974 Environment
al
Lights Switched
Off
LG/CP.62 - Copy Point Bash
Abdullah
Wednesday, 26
January 2011 12:20
AM
light on £4.33
HMT-975 Environment
al
Lights Switched
Off
B/03 - Gymnasium Bash
Abdullah
Wednesday, 26
January 2011 12:35
AM
Light on. and all the TV On at
00.40
£4.21
20. Case Study 4
Standardization: An alternative to “rip & replace”
Environment: US-based Major Financial
Problem: Disparate PACS, IDS solutions acquired through
acquisition
Impact: Est. $1.2M “rip & replace” cost to migrate to
“preferred” platform
Details: Removal, replacement of 3,000+ panels,
significant business disruption
Solution:
•Implementation of software overlay
•Interoperability & full administrative
management of four (4) distinct platforms
Results: Software-based consolidation results in
est. $800K savings, improves process by
delivering custom interface
Events
Overlay
Plat. 1
Plat. 4
Loc D
Plat. 3
Loc C
Plat. 2
Loc B
Loc A
Access Group:
Loc A – CR1
Loc B – CR2
Loc C – CR2
Loc D – CR1
21. ???
Comments?
Daniel Q. Kelly Jr.
G4S Technology LLC
Software Solution Division
118 West 22nd Street
New York, NY 10011
(212) 414-0073 ext. 815
Daniel.kelly@usa.g4s.com
www.1f.com
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