1. ____________________________________________________
Daniel
Edwards
-­‐
Curriculum
Vitae
(Page
1
of
3)
15
Ihimaera
Terrace,
Leamington,
Cambridge
3432
!
(021)
255
0055
daniel.edwards.nz@gmail.com
HEALTH
&
SAFETY
!
CREDIT
&
INVENTORY
CONTROL
!
LEADERSHIP
&
TRAINING
!
AUDITS
INFORMATION
GATHERING
&
ANALYSIS
!
CONTINUOUS
IMPROVEMENT
!
COMMUNICATION
Professional
Profile
An
accomplished
and
committed
Management
Professional
with
expertise
across
the
spectrum
of
key
business
functions
in
a
range
of
sectors.
Key
strengths
lie
in
planning,
developing
sound
and
ethical
business
solutions,
and
an
ability
to
improve
process
flow.
Passionate
about
Health
&
Safety,
information
gathering
and
communication,
continuous
improvement
and
staff
training.
Enjoys
negotiating
and
building
strategic
relationships,
and
has
a
proven
ability
to
get
the
job
done
and
make
things
happen.
Demonstrates
significant
commercial
acuity,
is
a
change
catalyst
with
competencies
in
auditing,
systems
analysis
and
leadership,
and
is
a
strategic
innovator
who
focuses
on
profitability
and
developing
industry
best
practice.
Core
Competencies
" Business
Acumen:
In-­‐depth
understanding
of
business
practices
and
systems
–
experienced
in
a
variety
of
sectors,
including
Government,
Insurance,
Healthcare,
FMCG
and
Research
–
knows
how
to
manage
resources
to
meet
production
targets
while
achieving
cost
savings
–
range
of
knowledge
across
analysing
systems,
training
and
development,
H&S
manuals,
site
checks,
audits,
product
distribution
and
inventory
control
–
people,
product
and
distribution
management
" Computer
&
Software:
Proficient
user
of
the
MS
Office
suite,
Intermediate
level
Word
&
Excel
–
SurveyCraft
(market
research)
–
Adobe
&
Quark
Xpress
(editing
packages),
Accpac
&
Microsoft
AX
(accounting
&
inventory
packages)
–
designed
a
product
tracking
spreadsheet
for
LSI
South
Pacific
" Time
Management:
Demonstrates
sound
time
management
–
proven
ability
to
work
to
deadlines
and
produce
work
on
time
and
within
budget
–
prioritises
workload
and
can
manage
competing
demands
under
presure
–
structured
and
organised
in
working
methods
" Technical:
Ability
to
optimise
production
processes,
improve
techniques
and
methods
to
meet
quality
standards
and
customer
demand
–
optimises
flow
to
reduce
operational
costs
–
analytical
and
strategic
planning
–
manages
complex
problems
with
innovative,
results-­‐focused
solutions
–
studied
the
Health
&
Safety
in
Work
Act,
aware
of
the
recent
move
to
risk
based
assessment
" Leadership
&
Communication:
Leading,
training
and
mentoring
staff
–
collaborative
leadership
–
promotes
a
positive
team
working
environment
–
high
level
written,
verbal
and
interpersonal
communication
–
easily
builds
relationship
at
all
levels
–
promotes
client
facing
service
as
a
priority
Career
Snapshot
2015
–
2016
Ministry
of
Social
Development,
Auckland
Customer
Services
2007
–
2015
Mainland
Poultry
Ltd,
Auckland
Production
&
Distribution
Manager
Credit
&
Inventory
Controller
2005
–
2007
LSI
South
Pacific
General
Manager
&
Sales
Rep
Qualifications
&
Training
Southern
Institute
of
Technology
• Diploma
in
Occupational
Health
&
Safety
|
Ongoing
Auckland
College
of
Education
• Diploma
of
Teaching
–
Graduated
|
2000
Auckland
University
• Bachelor
of
Arts
(English
&
Education)
–
Graduated
|
1999
Daniel
Edwards
Production
Planning
Inventory
|
Warehousing

2. ____________________________________________________
Daniel
Edwards
-­‐
Curriculum
Vitae
(Page
2
of
3)
Professional
History
Ministry
of
Social
Development
(www.msd.govt.nz)
The
Ministry
of
Social
Development
is
New
Zealand’s
largest
government
department
and
is
the
principal
provider
of
social
policy
and
social
sector
advice.
Customer
Services
May
2015
–
Present
" Provide
phone
based
customer
service,
keep
up
to
date
with
products
and
procedures
" Respond
to
queries
relating
to
benefit
entitlement,
financial
assistance,
food
grant
applications,
benefit
payment
issues
and
reasons
for
suspensions
" Add
income
to
client
files,
recalculate
benefit
payments
and
advise
clients
of
any
changes
" Book
client
appointments
with
Case
Managers
at
local
offices
" Open
client
files,
suspend
or
cancel
benefits
based
on
client
information
" Ensure
clients
are
provided
with
full
disclosure
" Use
dual
computer
screens
to
manipulate
up
to
7
computer
programmes
concurrently
Mainland
Poultry
Ltd
(2007
–
2014)
Mainland
supplies
eggs
locally,
and
to
distribution
centres
nationwide.
Production
&
Distribution
Manager
Aug
2007
–
Dec
2014
" Management
and
oversight
of
the
factory,
warehouse
and
dispatch,
WQA
and
WSMP
knowledge
and
compliance,
including
Audits
" Organised
staff
Health
&
Safety
training,
site
hazard
assessment
and
reported
stock
levels
in
national
meetings
" Managed
supervisors
with
oversight
of
Production
and
Dispatch
teams
" Facilitated
an
increase
of
staff
engagement
with
Health
&
Safety
from
zero
to
voting
for
a
rep
" Ensured
compliance
with
process
and
procedure
guidelines,
and
production
planning
" Lifted
the
level
of
staff
“buy
in”
to
production
changes
and
requirements
and
conducted
training
to
ensure
good
understanding
of
KPIs
and
KPI
requirements
" Ensured
sufficient
material
was
available
to
meet
production
demands
at
all
times
" Managed
the
introduction
of
a
new
production
system,
including
the
timetable
and
training
of
supervisors,
as
well
as
liaising
with
all
departments
involved
" Ensured
supervisors
were
involved
in
decision
making
and
gave
supervisory
staff
authority
to
control
functional
daily
operations
" Designed
a
new
training
programme
and
matrix,
implemented
the
new
process,
including
the
training
manual,
and
as
a
result
of
the
implementation,
production
was
tripled
Assistant
Production
&
Distribution
Manager
Oct
2009
–
Jan
2014
" Developed
good
collaboration
between
production,
warehousing
and
dispatch
departments
" Organised
training
for
staff
and
maintained
up
to
date
personnel
and
training
records
" Monitored
national
stock
levels
and
provided
bi-­‐weekly
reports
" Arranged
and
assisted
with
disciplinary
meetings
between
staff
and
Manager
" Conducted
regular
staff
meetings
and
managed
purchasing
of
all
consumables
Credit
Controller,
National
Accounts
Mar
2008
–
Oct
2009
" Conducted
investigations
of
all
outstanding
accounts,
recovered
and
supplied
proof
of
delivery
" Recovered
outstanding
debts,
or
arranged
credits
as
appropriate
for
each
situation
" Negotiated
repayment
timeframes
and
methodology
" Successfully
recovered
$250k
in
a
3
month
period
Inventory
Controller
Aug
2007
–
Mar
2008
" Collated
national
stock
data
and
tracked
stock
transport
nationwide
" Entered
stock
movements
into
the
database,
requested
recounts
of
stocktakes
" Ensured
discrepancies
were
accounted
for
through
maintaining
a
national
overview
of
stock
movements,
and
prepared
reconciliations

3. ____________________________________________________
Daniel
Edwards
-­‐
Curriculum
Vitae
(Page
3
of
3)
Professional
History
(continued)
LSI
South
Pacific
(www.lsifloors.com)
LSI
is
a
privately
owned
business
that
imports
and
wholesales
commercial
vinyl
floor
tiles.
General
Manager
&
Sales
Representative
Aug
2005
–
Aug
2007
" Responsible
for
one
direct
report,
oversight
of
all
business
operations
" Liaised
with
the
factory
owner
located
in
Taiwan,
and
supply
broker
located
in
China
" Prepared
and
checked
all
import
and
freight
documentation
" Tracked
product
from
manufacture
to
dispatch,
including
shipping,
arrival
onshore
and
transport
to
the
warehouse
" Organised
product
dispatch
from
warehouse
to
client,
ensuring
project
deadlines
were
met
" Managed
warehousing
and
stock
control
" Developed
and
maintained
an
Excel
based
stock
control
system
" Facilitated
the
introduction
of
product
to
the
South
Island
market
" Presented
products
to
retailers,
architects
and
flooring
contractors
" Monitored
exchange
rates,
set
pricing
levels,
and
prepared
customer
and
supplier
invoicing
Significant
Achievements
• Achieved
Market
Research
Supervisor
in
the
quickest
amount
of
time
of
any
employee
• Promoted
from
Insurance
Customer
Service
to
Underwriter
in
a
record
time
of
6
months
• Recovered
$250,000
credit
control
debt
for
Mainland
Poultry
in
a
3-­‐month
timeframe
–
given
responsibility
for
“Big
Account”
clients
on
an
exclusive
basis
• Wrote
a
training
guide
and
implemented
a
system
as
Production
&
Distribution
Manager,
which
resulted
in
increased
production
in
one
area
almost
3-­‐fold
• Wrote
a
training
matrix
which
was
implemented
by
the
company
nationwide
Further
Experience
Mainland
Poultry
–
Customer
Services
MacMillan
Publishing
–
Editor
AA
Insurance
–
Underwriter
&
Customer
Services
AC
Nielsen
–
Market
Research
Telephone
Interviewer
Personal
Work
Eligibility:
New
Zealand
citizen
Certificates:
F
Endorsement
|
Forklift
Operators
Certificate
|
H&S
Level
1
Accident
&
Incident
Investigation
|
Safe
Chemical
Handling
&
Storage
Preventing
&
Managing
Discomfort,
Pain
and
Injury
How
to
Manage
Behaviours
&
Attitudes
Awards:
Market
Research
AA
Insurance,
Call
Centre
Work
&
Income
–
3
months
consecutive
100%
accuracy
Referees:
Excellent
professional
Referees
available
on
request