1. Danelle Rhiner
462 Vaughn Avenue
San Jose, CA 95128
(408) 410-4599
ellenad64@yahoo.com
SUMMARY Dedicated support professionalwith a strong commitment to customer service, stewardship, organization and time
management.
WORK EXPERIENCE
10/03 to 10/16 Jewish Federation of Silicon Valley, Los Gatos, CA
Initially hired as a contract employee to fill in as receptionist and assist with their largest fundraising event.
Subsequently hired full time as Campaign Assistant,a position that took on many responsibilities and adapted
throughout my employment.
Billed and processed account receivables and collections
Maintained and managed donor database
Assisted with audit
Assisted donors with financial inquiries
Assisted with events,phone-a-thons,trainings and meetings either physically or by providing needed
documentation or reports
Assisted and solicited multiple Annual Campaigns of 2M+ and the Capital Campaign of 26M
Collaborated with Blackbaud and many Raiser’s Edge consultants overthe years to help Raiser’s Edge
support Federation’s needs
Utilized query, export and reporting to achieve accurate results for board and campaign reports,strategic
planning, donor pledge cards, statements and solicitation lists
Participated with Blackbaud’s task force, working to develop a structure specifically for the Jewish
Federation of North America database
Encouraged teamwork and collaboration between internal departments and other agencies within the building
Maintained conference room calendar
9/99 to 10/03 Addison-Penzak Jewish Community Center, Los Gatos, CA
Initially hired as receptionist, subsequently became Facilities Director and then Membership Assistant.
Greeted and communicated with members
Assisted Membership Director in many capacities
Managed and maintained membership database
Staffed many events (usually but not limited to an accounting capacity)
Assisted programming staff
Booked room rentals and garnered contracts and necessary documentation
Maintained building including hiring contractors when necessary
EDUCATION
De Anza College, Cupertino CA
General Education
I am proficient in Raiser’s Edge, Microsoft Office Suite and worked in Constant Contact.